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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, highlighting the wide range of niche perfumes and the ability to order samples for testing. Many people appreciate the fast shipping, secure and aesthetically pleasing packaging, and the thoughtful inclusion of extra samples and personalized touches like handwritten notes. Consumers frequently commend the high quality of the products and the overall service, noting the ease of the ordering process and the responsive communication. However, some customers mentioned that delivery times could be improved, and in one instance, a sample arrived half-empty.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the wide and unique... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping, with some... See more

Order

Clients share positive opinions on order. Many customers express delight with the ordering process, noting... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional and unique selection... See more

Service

Consumers find service to be positive, often describing it as impeccable, friendly, and excellent. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Super reliable meets whismy. I have ordered many, many times, and I have never been disappointed. I love that they carry Salt & Stone (LA based company) which has been impossible to find in Germany... See more

Company replied

Rated 5 out of 5 stars

We ordered some ultra niche perfume samples from Woodberg some weeks ago. Fast shipping, the packaging was good and the bottles neatly labeled. Although a bit pricey compared to other sellers, I would... See more

Company replied

Rated 5 out of 5 stars

Great perfumes, lovely to explore and to look for a suitable new scent for oneself through the very accurate and transparent descriptions plus samples you can order. Always packaged in a lovely way, w... See more

Company replied

Rated 5 out of 5 stars

Woodberg the amazing niche shop Woodberg is not your average perfume shop it’s a niche fragrance paradise. From rare, artistic scents to top-tier service, every detail is pure lux... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Besondere Nischenparfums für alle Menschen. Wir gehen in der ganzen Welt auf die Suche nach Parfums, die nicht nur olfaktorisch alles abliefern, sondern auch zum Zeitgeist passen und Werte vertreten, die wir teilen können. Wir sind ein junges Team und sind mit Onlineshops aufgewachsen und haben uns hier und da schon aufgeregt oder Ideen und Ansichten gehabt, wie es zu sein hat - mit unserem Shop möchten wir für gute Erfahrungen sorgen :)


Contact info

4.9

Excellent

TrustScore 5 out of 5

701 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grear service for perfume lovers

The variety of perfumes is great! Woodberg offers an excellent opportunity to order samples of niche perfumes before blindly spending hundreds of euros. The personal approach to every order is also so lovely!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing. Fast shipping and lovely little trinkets in the package with a personalized handwritten note, never seen such good service I am in awe. With my order I also got 2 free extra samples and a 25 Euro discount which is really good. I also got a sticker and a little meme that shits on Douglas. Will be buying from here again.

25 March 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Mateo, Thank you so much for your amazing feedback! We're really happy you enjoyed the whole experience – hope to see you back again soon! ☀️

Rated 5 out of 5 stars

My new, current favorite perfume store!

I bumped into Woodberg by accident, looking for exploratory kit of a perfume brand I was eager to try but not sure of buying a full bottle of.

With this, I discovered a world of perfumes, so impressive that I decided to give up on the mainstream perfume brands that I stuck with for all these years.

I love how Woodberg offers trial vials for each perfume on the website and also the variety of complimentary trial vials that they pack along with my purchase.

The exclusive variety of their inventory makes me want to try everything that they have to offer.

What Woodberg could do better? I'd like to think that they should offer a monthly (or every 2-3 months) paid subscription where they send perfume vials to try out. This would make me more willing to purchase a variety of perfumes than those I typically land up buying eventually.

Great job, Team Woodberg!

25 December 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Rajveer, Thank you so much for your amazing feedback! We're really happy you discovered us and are enjoying exploring the world of niche fragrances with our samples.
And thanks as well for your suggestion regarding the subscription. We love ideas like this and truly appreciate you sharing it with us 😊 Hope to have you back with us soon again ☀️

Rated 5 out of 5 stars

Passion meets excellence!

Woodberg, the name alone has become synonymous with excellence among niche perfume lovers. So I was delighted to finally place an order with them! What can I say? Their fantastic reputation is more than justified. My order was processed and shipped in a timely manner, and when the parcel arrived, opening it was a true experience! So much love and care had been put into it, I was in awe. They included so many fun things: A scented card with a QR code you can scan to find out which fragrance they used, another card with a joke printed on it as well as a handwritten thank you note, cute little stickers and of course some carefully chosen samples! The people at Woodberg truly care about what they're doing, they're just as passionate about fragrances as their customers. THANK YOU so much for this wonderful experience!

28 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi, Thank you so much for your incredibly positive words 🥰 We're truly happy you enjoyed the whole experience, from ordering to unboxing. It means a lot to us to share our passion for fragrances with you. Hope to see you back again soon!

Rated 5 out of 5 stars

Great place for perfumes outside the mainstream!

I've been able to find (almost) everything Heretic has to offer on Woodberg, they offer samples for all perfumes I wanted to try so far and the delivery and customer service never disappoints.

28 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much! We're glad you've been enjoying our Heretic and sample selection 😊

Rated 5 out of 5 stars

Super reliable meets whismy.

Super reliable meets whismy.

I have ordered many, many times, and I have never been disappointed. I love that they carry Salt & Stone (LA based company) which has been impossible to find in Germany since I married a German and moved here. I asdore their perfume samples in each delivery. I found my signature scent from one of their sented QR code add-ins. Highly recommend; has big American vibes (laudatory)

1 March 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much for your kind words and for ordering with us so many times! 😊 & so happy to hear you found your signature scent with us!

Rated 5 out of 5 stars

Great communication & products

Great communication & products

I send an email after a few days enquiring about my order and I recieved an answer within an hour stating the status of my order. It arrived a few days later, top notch! Package was carefully wrapped and I received 2 extra samples. Just ordered my first full bottle, can't wait! Thanks!

21 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much for your kind feedback! We're happy to hear everything arrived well and that you enjoyed the samples. :) Hope you also love your first full size bottle!

Rated 5 out of 5 stars

Great selection of Niche perfume

Great selection of Niche perfume, I ordered decants which is the best feature of the online experience as it is great to test before committing to the bigger bottle. I like the shipping and delivery as I am always being updated and it is great for tracking so I am available to receive the package

7 March 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Santiago, Thanks so much for your great review 🤩We're glad you enjoyed testing the samples and that the shipping updates helped with tracking your delivery. Enjoy your new scents 💙

Rated 5 out of 5 stars

Best experience you can get when…

Best experience you can get when searching for a special fragrance. There is much love and passion in this company I always appreciate. Thanks for taking care.

18 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Dennis, Ahhh, this is so sweet ☺️ Thanks for your review! Sending lots of love right back to you.

Rated 5 out of 5 stars

Unique selection

Exceptional and unique selection of fragrances. Woodberg offers test boxes, I’ve already found some incredibly interesting and amazing unique fragrances through this.
Highly recommended!

4 March 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Sabine, Thanks a lot for your positive review.
We’re really happy to hear that you’re enjoying our selection and that the test boxes helped you discover some truly special fragrances 😊💕

Rated 5 out of 5 stars

Great product, fast delivery

Woodberg's range of niche products is very comprehensive (even though I couldn’t find everything I was looking for), with nicely written and accurate product descriptions. It’s great that you can order samples of all the fragrances. Mine arrived quickly in perfumed, sustainable packaging and with a little personalised note — nice touch. Great fragrance too.

14 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Blue, Thanks so much for your super positive feedback ☺️
We’re very happy to hear that you enjoyed our selection, the descriptions and especially the little personal touch inside the package ☀️

Rated 5 out of 5 stars

Great shop for samples and more.

Ordered samples for some Orto Parisi fragrances. Effort they put into their work made me really satisfied. I also recieved 1 extra sample for free, even if I ordered 2 samples only. Everything is well packed so it can arrive to us safely. Can't wait to come back from my vacation to order more samples from them.

21 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi, Thanks so much for your sweet review! We are looking forward to have you with us again ☀️

Rated 5 out of 5 stars

Amazing!

Besides the great assortment, the service is impeccable and friendly. Delivery was fast and super well packed - i appreciated the little notes and jokes, super fun! Will definitely be a returning customer.

2 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi, Tanks so much for your super positive review! This is great to hear and makes us truly happy ☀️😊

Rated 5 out of 5 stars

Great offering

Great offer, smooth delivery, and some fun little details.

13 January 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Victor, Thanks so much for your review. This really makes us happy to hear 💕

Rated 5 out of 5 stars

Really happy with my experience

Really happy with my experience. They offer the option to buy affordable sample packs, which feels like a sustainable choice and is also great for gifts. Shipping was quick, and I’m very satisfied with both the products and the service. Wishing the team continued success!

2 January 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Chris, This review reads so well and we are super glad that you were so happy with everything 🥰

Rated 5 out of 5 stars

The company has a nice and easy to…

The company has a nice and easy to follow home page, products that are not easy to find in Europe, a fast delivery with a lovely and secure package! 💝

9 January 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Edita, Thanks so much for your review and for pointing out all the positive features 🫶

Rated 5 out of 5 stars

Super

Super! All products are original!

2 January 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Sirena, Thanks so much for your 5-star-review 🫶

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