Woodberg Reviews 

762
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the incredible selection of hard to find niche fragrances and the very helpful trial sample options available on the official website. Shoppers are especially delighted by the cute handwritten notes, colorful stickers, and extra complimentary items thoughtfully included inside every secure parcel. People frequently mention the fast shipping times, noting how wonderful the overall customer service is and how exceptionally smooth the ordering process feels. Some reviewers were not happy with occasional shipping delays and frustrating delivery problems experienced with external courier services during their daily transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast international... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the secure, beautifully... See more

Service

Clients share satisfaction on service, frequently praising quick shipping and a personal approach. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered some ultra niche perfume samples from Woodberg some weeks ago. Fast shipping, the packaging was good and the bottles neatly labeled. Although a bit pricey compared to other sellers, I would... See more

Company replied

Rated 5 out of 5 stars

Super reliable meets whismy. I have ordered many, many times, and I have never been disappointed. I love that they carry Salt & Stone (LA based company) which has been impossible to find in Germany... See more

Company replied

Rated 5 out of 5 stars

i've ordered from them a couple of times and they're just the best. have a lot of perfumes, some american brands that are hard to find in europe. samples are cheap and come in cute little labelled bot... See more

Company replied

Rated 5 out of 5 stars

The delivery was fast, no issues with sending at all. arrived very cute gifts, blotters, and 2 amazing samples ( one was vanilla haze that I wanted to try for a long time, and a woodberg special whic... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Besondere Nischenparfums für alle Menschen. Wir gehen in der ganzen Welt auf die Suche nach Parfums, die nicht nur olfaktorisch alles abliefern, sondern auch zum Zeitgeist passen und Werte vertreten, die wir teilen können. Wir sind ein junges Team und sind mit Onlineshops aufgewachsen und haben uns hier und da schon aufgeregt oder Ideen und Ansichten gehabt, wie es zu sein hat - mit unserem Shop möchten wir für gute Erfahrungen sorgen :)


Contact info

4.8

Excellent

TrustScore 5 out of 5

762 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(762)

168 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to what you’re looking for

Easy to what you’re looking for. Nice have an ecological choice. Only drawback things are always disappearing so suddenly you need to find other products

28 March 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Joerg! Thans a lot for your review :) We really appreciate you being a long time customer of Woodberg. I check your orders. Unfortunately you were a fan of products that were discontinued by the brands who manufactured those. In almost every case the brand itself discontinued a product or the brand stopped selling in the european union which is really unfortunate as we have no chance to take part in that decision. We would still love to carry some of those products but that´s not up to us :( But we always try and keep our arrangement growning with new products and brands :) Thanks for being a loyal customer ❤️

Rated 5 out of 5 stars

awesome

Great products, super friendly service. I recommend

6 April 2024
Unprompted review
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Reply from Woodberg

Thanks for your nice review 🥰

Rated 5 out of 5 stars

Amazingly different!

I'm really picky when it comes to perfumes and most of the times I really like one on the tester but not on my skin. So I ordered a few test sizes to try them for a few days. Regardless of how many of them I would wear regularly, I got the most lovely package with a free sample and it made me smile even before testing out the perfumes.
Would definitely recommend trying this shop for anyone who wants to smell remarkable. Bet the customer service is lovely as well.

1 March 2024
Unprompted review
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Reply from Woodberg

Hi Ella, this is so sweet! Thanks so much for your lovely review 🥰 We are happy to have you with us again soon ☺️

Rated 5 out of 5 stars

My favorite shop for niche Brands

Woodberg has a great selection of niche Perfume Brands. The packaging is great and secure. The prices of the samples are great. This is my second purchase and I can't wait to order again.

4 April 2024
Unprompted review
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Reply from Woodberg

Hi Sabrina,
Thanks a lot for your review - we are honored to be your store of choice for niche perfume brands ❤️

Rated 5 out of 5 stars

Quick shipping

Quick shipping, great recommendation samples included.

3 April 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Patrick, Thanks a lot for your review. We are happy that you liked our recommendations :)

Rated 5 out of 5 stars

Nice and eco-friendly packaging

Nice and eco-friendly packaging, arrived very fast and smelled good 😊
Also nice selection of complimentary testers

28 March 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks a lot for your review :) We keep the sample selection growing!

Rated 5 out of 5 stars

The best customer experience

The best customer experience when buying fragrances online. Would defenetly buy again and defenetly recommend.

18 March 2024
Unprompted review
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Reply from Woodberg

Nothing better then a beautiful review on a Wednesday morning ☺️🥰 Thanks Alex!

Rated 5 out of 5 stars

Very satisfied!

I bought my first perfume here and I must say I loved the experience. Fast delivery and beautifully packaged packages. I will buy from them again!

1 March 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks for your nice review! We are super happy to hear all went well and that we will have you with us again 🥰

Rated 5 out of 5 stars

The extra mile

The entire purchase process went very well and the item arrived in due time in a very nice package and a lovely, quite personal note. I could feel the attitude to go the extra mile.

27 February 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Elias...how sweet 🌸 We will go the extra mile for you again ☺️

Rated 5 out of 5 stars

Fast delivery

Fast delivery, sustainable packaging, right product I'm happy

8 February 2024
Unprompted review
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Reply from Woodberg

Thanks a lot for your review Oliver. We are happy your order arrived quickly <3

Rated 5 out of 5 stars

I recently got a sample of followed by…

I recently got a sample of followed by kerosene from them. It arrived on time and they even gave me a free sample of follow with it. It was a great experience and I will for sure get a bottle of unknown pleasures from them when they restock.

4 January 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Samson. Thanks a lot for your review :) Glad you like the experience!

Rated 5 out of 5 stars

I was really pleased with package of…

I was really pleased with package of samples I’ve received! That’s a great opportunity to try smth before purchase decision. All was packed with accuracy and love. Will absolutely recommend these guys!

3 January 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Anna,
Thanks so much for your review :) Happy you are recommending us.

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