Wonda Mobile Reviews 

3,374
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently appreciate the exceptionally fast delivery times, noting that international shipments arrive securely packaged and consistently ahead of expected schedules across various global destinations. Shoppers are also thoroughly satisfied with the product quality, stating that items arrive in pristine condition complete with all original factory accessories and without unexpected customs charges. However, some people mentioned minor delivery hiccups, such as occasional transit delays during holiday periods or small courier issues. A few reviewers also noted specific concerns regarding online listing details, unexpected administrative fees, or finding lower prices on different retailer websites.

What people talk about most

Product

People report positive experiences with product, highlighting that devices arrive quickly, work as expected,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the remarkably fast... See more

Order

Consumers find order experiences to be exceptionally positive, frequently highlighting remarkably fast... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the unbeatable costs, discounts, and... See more

Service

Customers consistently note positive experiences with service, highlighting great follow-up, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my Find X8 Ultra 1TB from here. Ordered on Tuesday morning, arrived Friday morning to Sydney Australia. Phone in perfect condition, and included all factory accessories. Watch out that some oth... See more

Rated 5 out of 5 stars

Absolutely amazed at the speed of service and keeping customer informed throughout the delivery process. Ordered the Vivo x300 pro on the 02nd Jan and this was a first time order from wonda mobile. Ha... See more

Rated 5 out of 5 stars

Ordered the viconx300 pro from HK. All process was smooth and product delivered in perfect condition. Also no additional import tax being charged which is the usual concern when ordering electric pr... See more

Rated 5 out of 5 stars

Legit. Ordered global version of Honor Magic 8 Pro and 5 days after release, it's in EU in my hands. I've been a little nervous because I paid through bank transfer and it's my first time using Wond... See more


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Store

Information provided by various external sources

Buy Sim Free Smartphones Deals at Wonda Mobile with Free UK Delivery Check Out Cheap Smartphones Sim Free today with Free UK delivery. Find your SIM Free Unlocked Phones. All the latest models and great deals on SIM Free Phones are on Wonda Mobile.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,374)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After looking long and hard at prices…

After looking long and hard at prices and various retailers,I decided to buy the (chinese rom only) oppo find x7 ultra from Wonda.I cannot speak highly enough about the company,I clicked buy at approx 8.p.m on the Wed eve.The phone arrived at lunchtime on Mon at my Mid-Wales address via dhl express-an extra £22, but well worth it given the high cost of items such as this,also,you can get real-time tracking re: your purchase.Really fair price from Wonda plus great service.Also,NO duty/vat fees to be paid into the U.K. too.Very happy bunny and chuffed with my new flagship phone.Its a worrying decision to shell out loads of money to a company half the World away.I thoroughly recommend this company.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

vivo x100, 2 days to UK, wow

Purchased a vivo x100 ultra from wonda mobile,
Purchased it on a Tuesday afternoon and it was delivered Friday morning just over 2 days to get to the UK, that's incredible, so happy with my purchase and my wonda mobile experience,

Thank you wonda

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Best way to buy a new phone.

Best way to buy a new phone.
Since 2016, I have bought 10 phones from them.
My latest is a Vivo X Fold 3. Ordered on a Sunday evening and it arrived by DHL Thursday. I did pay for the faster delivery. Tracked it all the way on the DHL site.
I had to send a Xiaomi back last year for a warranty return which was done very efficiently and without any hassle. I had wondered what a repair would be like as it's always a worry. But was just as easy as any other company.
Always answer emails quickly.
Will use again without hesitation.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Blazing fast delivery to Australia

I went into my Wondamobile experience at first nervous after having a not so good experience with an alternate supplier, but I can't fault their service. Amazingly fast delivery to Australia and I am very happy with my new phone!

11 April 2024
Unprompted review
Rated 5 out of 5 stars

I bought from them a Vivo X100 ultra

I bought from them a Vivo X100 ultra. Their price is the best on the market and their services are so fast. I ordered the item on Friday. They confirmed the bank transfer on Monday and the phone has been received on Thursday. And they refund the custom fee on the same day as I provided the receipt.

I strongly recommander this company.

6 June 2024
Unprompted review
Rated 1 out of 5 stars

They treat the affiliate members like dogwater

After A short Talk with average dad, banning/terminating someone just for opening a store and asking for discount for his viewers was a disgrace! I was interested about this company and after watching this video, Im going to Ad's store. You lost a future customer. And How THE HELL did you actually give >1% to average dad, He got you from 1-3 sales to 10 - 20 sales PW, He also Increased more income for your brand, He got you too 400,000, You had 396,932 if you gave just a bit of money, No YOU DID NOT. I will not be buying from this bulcrap brand

30 May 2024
Unprompted review
Wonda Mobile logo

Reply from Wonda Mobile

Thank you for your review.
We will not agree or respond to his online comments.
Our purpose is just to do our part and improve our services.

Rated 5 out of 5 stars

I ordered a new phone on Tuesday this…

I ordered a new phone on Tuesday this week and it arrived today, unbelievable service and brilliant quality, I will definitely not be using any other company for my mobile phones.
Some of the British companies could take a look at wonda mobile efficiency, I definitely endorse this company.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded all my expectations

Exceeded all my expectations.
I received my Oneplus 12 (35% cheaper by market price in my country) earlier than the estimated delivery day.
The packaging was very careful to avoid any damage.
It also contain an EU adapter for the charger.
The packaging of the product was opened (Chinese version flashed with EU Rom (CPH2581 ).
I run multiple checks for malware (even at Bios level)
Everything was OK.
I am completely satisfied with my purchase.
I highly recommend buying through Wonda .

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Vivo x100 ultra . Another great delivery!

Another great service from wondamobile! It's my fourth device I bought from them and can't be more happy with their services!

Blazing fast delivery (just 4 days) , quick response on emails and best price around the Internet!

Highly recommend them!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Best experience so far

It's the second year that I'm buying a flagship from Wonda, and experience couldn't be better.
They provide fast and clear answers to queries, prices are great and shipment is super fast.
Thank you Wonda!

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Ordered Oppo Find X7 Ultra

Ordered phone on May, 16th. The item was delivered to Estonia with DHL on May, 22th (faster than I expected).
The communication was clear, would highly recommend to everyone.

23 May 2024
Unprompted review
Rated 1 out of 5 stars

Anti competitive

This company cancels affiliate links of people who do nothing but sing them praises because they setup an alternative store avoid.

I was preparing to make an order after watching reviews from a popular youtuber average dad but after seeing their actions I'll now go elsewhere.

Claims he was harmful to their company yet he still recommended them and did nothing but good things for the company.

22 May 2024
Unprompted review
Wonda Mobile logo

Reply from Wonda Mobile

We terminated this person because he was doing something that was harmful to our company.

Thanks

Rated 5 out of 5 stars

I brought vivo x fold 3 this is the…

I brought vivo x fold 3 this is the third phone I have brought from Wonda Mobile over the past 5 years. I won't buy from anyone else as the cost of delivery and customs tax is included so what you see is what you pay .. other sites you would find you have to pay extra. Fast delivery and full tracking and the company is terrific

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Support is useless

- no chat, only email
- support answers only on the first question and ignores other questions in email (checked a few times)
- I have asked to decline the order and transfer money back, because now I see unexpected delays in sending. But my request was left without comments/explanations (company haven't sent the order yet, so it's possible to decline)

2 May 2024
Unprompted review
Wonda Mobile logo

Reply from Wonda Mobile

Hi,

Your order has been shipped.
No unexpected delays...

Thanks

Rated 5 out of 5 stars

Great experience

Great experience, 5 days from order to have a new phone in my hand !!! Will order from them again
Phone as described, very very recommended !

28 March 2024
Unprompted review

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