I ordered a dress last minute from Wolf and Badger for my holidays. When the estimated delivery slots came up the last day was two days after our departure. I contacted customer service online and w... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
All I can say is that Georgia and Laura have been absolutely amazing . Had an issue with trousers and shirt , shrunk after 1 wash . They kept me up to date with the processes and even when I was going... See more
I saw a Wolf & Badger bag on Pinterest and immediately fell in love with it. I pined over the bag for a few months, talking myself out of it. I finally gifted it to myself after a work bonus. To my... See more
Wow in my working days I was in sales and marketing and know how important customer services must be. I was stunned --FIRST CLASS , service from Bernadeth, she quickly established the problem, was r... See more
Company details
Written by the company
Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.
Contact info
95 Grand Street, 10013, New York, United States
- support@wolfandbadger.com
- www.wolfandbadger.com
4.5
Excellent
60K reviews
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I blooming love my bag!
4 July 2026
Quick dispatch and great bag
29 June 2026
Love Wolf & Badger!!
All the brands at Wolf and Badger or quirky. Cool. Fit well. Are delivered fast. And have a great return policy id you need to.
29 June 2026
Fantastic range of quality products…
Fantastic range of quality products with fast shipping to Australia.
29 June 2026
Great customer service
I recently rated a shopping experience at Wolf and Badger as mediocre due to being unhappy with the product. Wolf and Badger contacted me and were very keen to resolve it. They went above and beyond to great service with lots of follow up. I found the service very personalised and tailored.
8 June 2026
Unprompted review
Earrings look fine, but!
Earrings look fine. Not the same luster as my heirloom necklace but you get what you pay for!
They are a lot smaller than expected. The dimensions represented are ambiguous. These are better suited for a young person with smaller ears! No shade on the quality tho'.
3 July 2026
I ordered for a particular product
I ordered for a particular product, two items of the same and was cancelled for some reason. So I ordered again for the same.
3 July 2026
Amazing service with top quality products.
I ordered a dress and needed it for an event in 3 days. Contacted to ask if the order could be expedited. No problem! Comms great - teamwork with suppliers great - and item fab when it arrived. Event was a wildlife ball and I promoted W&B cos a great org. Thanks for helping W&B. 🥰
3 July 2026
Purchasing and receiving was easy and…
Purchasing and receiving was easy and fast.
The suit is beautiful. The quality of the material is mediocre. The material from which the suit is made does not match the price, even on sale. This is the first time I ever bought from this site. Not sure I would do it again
3 July 2026
Thanks to Kim for very prompt and…
Thanks to Kim for very prompt and helpful action to rectify my mistake
5 July 2026
Unprompted review
The clothing is perfect
The clothing is perfect, postage and arrival was the quickest delivery ever.I love it
3 July 2026
My new go to site for gift ideas
Easy to navigate site with an amazing array of interesting and unique products. I received my purchase well within the time stated. I'll definitely be coming back for more gift ideas (or to treat myself)
3 July 2026
Will always shop W&B first!
I LOVE W&B! All of the products I have purchased are so well made and so unique. All the designers package their items with meticulous thought and care and I have received a PERSONAL note from every single one thanking me for my purchase! Who does that these days? I will continue to shop W&B first before looking anywhere else.
3 January 2026
Will use this company again
Ordered a bracelet, it arrived the next day! And it’s beautiful
Would definitely use this company again
3 July 2026
Quite delivery
Quite delivery. Beautiful bangles and wonderful packaging and presentation.
3 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The swimsuit has a stain and the QR…
The swimsuit has a stain and the QR code for the return does not work because the packing skip was printed poorly. Contacted customer service immediately. Received a response that the message was passed on to a "specialist" and am waiting to hear back. Planned to wear the swimsuit yesterday to a 4th of July pool party.
2 July 2026
Reply from Wolf & Badger
Hi there,
Thank you for sharing your feedback.
We sincerely apologise for the fact that your recent order arrived in compromised condition - this is not the high standard of service that we strive to provide and so are very sorry for any understandable disappointment caused.
The support team will be in touch via email immediately to resolve this for you.
Thank you so much for your patience.
Best wishes,
Daniel
This was a great experience
This was a great experience.
Service was 100% ..... fantastic
3 July 2026
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