WITT international Reviews 

2,340
•
TrustScore 1.5 out of 5

1.5

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Rated 2 out of 5 stars

Although I've been acustomer forseveral years, apparently I do not shop enough to retain a credit account which Witt has decided to cancel. My last ordered item (arrived 15th January 2022) took 2.5... See more

Rated 1 out of 5 stars

I have been backwards and forwards with customer service, who keep asking the same questions & I keep giving them the answers. They say they have lost my previous communication every time. Unfortunat... See more

Rated 1 out of 5 stars

Very poor quality and stock control. 4 Items were ordered probably a month ago. Only 1 received size 16 initially. This stretched very badly and button moved twice already. (second size 16 cancelle... See more

Rated 2 out of 5 stars

Very disappointed I ordered these items on the 15/01/22 and paid for next Day Delivery on Monday the 17/01/22 I got a E/Mail to say they were sorry but next Day wasn’t happening, and also not told whe... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Witt International | A Europe inspired Ladies fashion collection offering quality, stylish fashion to the over 50s


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(2,340)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor services

Very poor services
I have been trying to get into my account for months to make payment without being able to.! I have contacted customer services online via email, phoned, and web chat but no one can sort this . Today after phoning and being do a web chat they will help they could not do so so they changed my email address and sent me emails which I did not receive after this I was told I would be put through to someone who could help but was disconnected to web chat before this could happen. I tgen phoned and was put through to someone who could help me.
The help that I have been given is a joke as I have had no help to get back into my account and at present still do not have access to my a account and the only help was to make a payment plan to clear the arrears on my account that has been caused by me not getting access to my account to pay. So at this time I am now put in a bad credit rating, have to pay back through a credit agreement to pay as a bad credit et and still have no access to my account at all.
All I wanted was help to get into my account which is their fault and I got everything but that.
Well done Witt you should go out of bussiness as you can not help your customers with problems of your causing.
Well done

7 February 2022
Unprompted review
Rated 4 out of 5 stars

I have been a customer of Witt's for over 20 years

I have been a customer of Witt's for over 20 years, because I am disabled and housebound I am unable to buy clothes from shops so completely dependent on the internet when I need something new. I do find that sometimes the sizing is a bit erratic which does mean that I have to return a lot of the goods I have on approval, there are also sometimes quality issues but Witt are good about accepting returns as I always make sure they are returned in the same condition as when received. On my last order there was a problem, one of the items I returned I was unable to prove I had sent back because the courier's collection system was not fully logged (they just leave a card which is undated and just an 8 digit number on) when you try to track the return using this number the courier's system will not acknowledge it. It did become very frustrating and stressful but to their credit Witt sorted this all out within a few days. I had to return something from another source with same courier yesterday and was amazed to see that for the first time ever the courier had actually put a date on the card so maybe Witt's complaining to the courier on my behalf had some effect!

4 February 2022
Unprompted review
Rated 2 out of 5 stars

Disappointing Service

Although I've been acustomer forseveral years, apparently I do not shop enough to retain a credit account which Witt has decided to cancel. My last ordered item (arrived 15th January 2022) took 2.5 weeks to arrive by standard postage and no information as to why. It will be my last order!

21 January 2022
Unprompted review
Rated 2 out of 5 stars

Disappointed

Very disappointed I ordered these items on the 15/01/22 and paid for next Day Delivery on Monday the 17/01/22 I got a E/Mail to say they were sorry but next Day wasn’t happening, and also not told when to expect them. If I could have purchased them elsewhere I would have done so the Motto to this Story is do not buy from Witt unless you have to

20 January 2022
Unprompted review
Rated 5 out of 5 stars

I have been a customer of WITT…

I have been a customer of WITT international for some time. It offers an excellent service with choice, price and sales service. It is so easy to navigate your way through the whole process even for a technophobe. There is continual information as to when delivery of your order will reach you, and it always arrives on time. I will be using them for as long as I can, and have passed on the catalogue to others.

15 January 2022
Unprompted review
Rated 4 out of 5 stars

Choose my items

Choose my items, put in box, went to checkout, completed checkout , no hold up, no queue, email confirmation, wait for delivery, try items on, decide which items I want, send any back I do not want, no trouble. all in the comfort of my living room. Thankyou.

14 January 2022
Unprompted review

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