There is huge stock of quality parts, very big choice. Only one advise to the team who's packed the parcel, pack it more strongly, or choose different delivery companies. Because all parcels I am or... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found the gaskets I needed here , they weren't available at the dealer or local motor factors. Only issue is that the delivery was a bit slower than expected
The product arrivced well packed and as the correct item it stated, however, it was delayed and delievered 3 days later than stated on the website.
Delivery took too long. Package got lost in UPS system even though they should have had all my address details as they were printed on the package. I only used winparts this time because delivery is q... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Brake Shop
- Car Accessories Store
- Car Battery Store
- Tuning Automobile
Written by the company
Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!
Contact info
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good promt service
Good promt service. Get back to you quickly with your query
28 January 2026
Unprompted review
Needed part no later than 31st Jan
Needed part no later than 31st Jan, delivery was stated as being expected by the 28th didn't arrive till 3rd Feb, customer service when contacted was no help
3 February 2026
Unprompted review
Reply from Winparts.ie
Dear Fred,
Thank you for your review.
How unfortunate that the order arrived too late. I'm afraid I wasn't able to find your order so, I'm not sure what caused the delay. perhaps our stock was not in sync with the website. I apologize for the inconvenience.
We aim to offer you a better service in the future.
Kind regards,
Niels
Very happy with the items
Very happy with the items, they arrived in good condition and in a reasonable time, will be purchasing again from Winparts.ie Thanks
4 February 2026
Unprompted review
I really recommend Winparts to others
I really recommend Winparts to others
4 February 2026
Unprompted review
Ordered wrong part in error.
Ordered wrong part in error.
Winparts understood and agreed a full refund inc return delivery cost paid by them too.
Excellent service, efficient and friendly.
2 February 2026
Unprompted review
Very good product and easy to order and…
Very good product and easy to order and kept up to date on shipment
3 February 2026
Unprompted review
Can't review as haven't recipient my…
Can't review as haven't recipient my order yet?
20 January 2026
Unprompted review
Reply from Winparts.ie
Dear Ciaran,
Thank you for your review. I'm sorry to hear that you haven't received your order yet.
We would like get in contact with you. Could you send us an email to info@winparts.ie with your ordernumber and the complaint? Then we can help you further.
Kind regards,
Tim
I ordered parts there were delivered…
I ordered parts there were delivered late plus with some items missing .I spoke to someone he was rude( told me that he not the one who ordered I ordered my self thus not his fault its missing)to me throughout the conversation and was not even helpful, i won’t order there again
Delivering times ,more that was is said on the website
I made a claim for the missing part and they made me fill a form to make a direct claim to the delivery company saying that i claim the package was damaged whilst i told them that it was not damage,i received it sealed however only one part missing out if the 5 items I ordered and some items were wrong
30 January 2026
Unprompted review
Reply from Winparts.ie
Dear Methembem,
Thank you for your review.
How unfortunate that you have this experience with us. I tried to find your order, but i wasn't able to find it. Therefore I'm not really sure what caused the incomplete order.
Could you send us an e-mail about this? Perhaps we can solve the issue. You can send us an e-mail at reviews@winparts.nl.
Kind regards,
Niels
Sent me the wrong clutch …
Sent me the wrong clutch even though the picture displayed on the box and on the site is the correct product. I am trying to return the product and it is very difficult. Talking online to a Chat Ai bot. It is speaking Dutch I am speaking English.
Site advertised an express delivery with UPS it took a week to Ireland. Used to be 48hrs max no option to upgrade. Car is sitting on stands in a shed gonna be there for another few days til I source correct parts.
Have bought from winparts before was a great company. Not so happy anymore. Might go elsewhere next time
28 January 2026
Unprompted review
Reply from Winparts.ie
Dear Maurice,
Thank you for your honest review.
We’re very sorry to hear about your experience, especially as you’ve ordered from us before and had positive experiences before.
We understand that receiving the wrong clutch is very frustrating, particularly when the images shown suggested the correct product. We would like to clarify that the photos on our website are provided as an indication only, as designs and details can vary by manufacturer or production batch. That said, we fully understand that this can be confusing, and we apologise that this led to the wrong part being delivered.
We also regret that returning the item proved difficult, especially due to the language barrier with our chat system. Unfortunately the automatic translator in the chatbot was not working yesterday. We tried to solve this problem as soon as we could.
Regarding delivery, orders to Ireland are shipped from the Netherlands. While we aim for fast delivery, express options and transit times can unfortunately be affected by carrier availability. We understand how disappointing it is to wait a full week, particularly when your car is already off the road and waiting for the correct parts.
We would like to help resolve this as quickly as possible. Please contact us via reviews@winparts.nl with your order number and complaint and we will help you with the return and find the correct clutch.
Kind regards,
Zoë
Great product and services
Easy to order, cheap delivery and a great variety of brands. I’m very happy with all my products and delivered with care by UPS.
I was recommended this site by my brother, I will definitely be ordering again and will recommend it to others.
They even email you a PDF invoice, which is a nice touch.
27 January 2026
Unprompted review
Refund coupon
Hi
My order WP225-1213649 will not take payment. I applied a refund coupon code RMN-bd7e5a07979f53b8 which was accepted but will not allow me to finalise transaction. Any help would be greatly appreciated.
Thanks
Johnny Lynch
1 October 2025
Unprompted review
Reply from Winparts.ie
Dear Johnny,
Thank you for your review. I'm sorry to hear you're having difficulty paying for your order. Please reach out to our customer service for help. You can find our contact information on our website.
I'm sure we can help you resolve this issue.
Kind regards,
Tim
Delivery took too long
Delivery took too long. Package got lost in UPS system even though they should have had all my address details as they were printed on the package. I only used winparts this time because delivery is quicker than Auto-doc. 10 days delivery is disappointing.
28 January 2026
Unprompted review
Reply from Winparts.ie
Dear Colm,
Thank you for your review. I'm sorry to hear your parcel got delayed during transport with UPS.
Unfortunately, these delays can occur. There is nothing we can do to prevent this or speed it up, since we do not tranport the package ourselves. Luckily most of our orders do arrive in time, unfortunately this wasn't the case for your order.
We hope we may be of service to you again in the future, so we can show you we can do better.
Kind regards,
Tim
Good description of parts
Good description of parts, easy to order and a speedy delivery! Parts were perfect and car repaired!
24 January 2026
Unprompted review
Great easy purchase
Great easy purchase. Very easy to use website and got exactly what I needed
22 January 2026
Unprompted review
Very happy costumer here
Very happy costumer here. I especially like the fact that cross checking part with plate number is possible, making sure you getting the right one. Can’t be happier. Thank you!!!
20 January 2026
Unprompted review
Supplies company with no stock!!
Ordered a single spark and a litre of oil for a Yamaha, very common items and was told it would be over 2 weeks before my order would be dispatched ! As a company that supplies parts to have no stock of common items is beyond laughable, so I cancelled my order and purchased elsewhere.
15 January 2026
Unprompted review
Reply from Winparts.ie
Dear Richard,
Thank you for your review. I'm sorry the delivery time of your order did not match your expectations. Our apologies for this.
Unfortunately we can not keep infinite stock of all the products we sell on our website. Sometimes products are sold out, even the very common ones. We have products for almost every car imaginable, so these common products could not be very common based on what people usually order with us.
We always do our best to keep our stock up to date and give you the most accurate delivery time. We hope we may be of service to you in the future, so we can show you we can do better.
Kind regards,
Tim
The part did not fit my van
The part did not fit my van , I even rang to make sure and I put in reg to make sure as I was buying out of Ireland
20 January 2026
Unprompted review
Reply from Winparts.ie
Dear customer,
Thank you for your review.
We’re very sorry to hear that the part did not fit your van, even though we have checked it using the registration number. We completely understand how annoying that must be, particularly when ordering from Ireland and relying on the information provided.
While we do our best to ensure compatibility based on registration details, some vehicles have different versions or specifications that can unfortunately lead to mismatches. We understand that it's extra frustrating since you took extra steps to avoid this. Our sincere apologies for this.
At Winparts, you can easily return your ordered parts if they are not to your liking. We are introducing a convenient returns portal where you can easily submit a return request. Please go to: https://winparts.returnless.com to submit a return and log in with your order number and email address.
Kind regards,
Zoë
The connection is Much smaller so it…
The connection is Much smaller so it won’t click in
21 January 2026
Unprompted review
Reply from Winparts.ie
Dear customer,
Thank you for your review
We understand that if the connector is much smaller and doesn’t click in, then the part is indeed not compatible. We’re sorry that this has not been identified correctly beforehand.
At Winparts, you can easily return your ordered parts if they are not to your liking. We are introducing a convenient returns portal where you can easily submit a return request.Please go to: https://winparts.returnless.com to submit a return and log in with your order number and email address.
Kind regards,
Zoë
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