The part I was looking for was easy to find in the online shop. It also was confirmed to fit my car before purchase. Delivery was fast and the product was flawless.
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See what reviewers are saying
They promised to deliver on the 2nd of August but delayed the order due to weather conditions. It was then supposed to arrive on the 5th of August, yet again delayed for the same reason. Today it... See more
Company replied
Good company, great prices and effective delivery service via UPS. WINPARTS is a company to trust and rely upon. They beat most suppliers on price point certainly in the UK and shipping costs are re... See more
Company replied
I ordered a Car-Bags luggage set for my Fiat Spider 124. It was £20 cheaper at Winparts than elsewhere. I contacted Winparts a couple of times after my order was confirmed because It was not clear i... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Brake Shop
- Car Accessories Store
- Car Battery Store
- Tuning Automobile
Written by the company
Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!
Contact info
Netherlands
- 085 070 5200
- info@winparts.eu
- winparts.eu
3.9
Great
379 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good website
Good website, easy to use, great selection of products.
Will definitely use again
23 January 2026
Unprompted review
Good service
The part I was looking for was easy to find in the online shop. It also was confirmed to fit my car before purchase. Delivery was fast and the product was flawless.
22 January 2026
Unprompted review
Very professional and reliable website
Very professional and reliable website, thank you
22 January 2026
Unprompted review
Good prices, EU shipping
Good prices, fast EU shipping (4 business days to Slovakia via UPS)
19 December 2025
Unprompted review
Good service but little delay on shipping
The service is good and the response is very fast. I placed my order before 4:00 PM and was told I would receive it the next day. That didn't happen. Anyway, I received it two days later, at 10:00 AM, which is why I'm not giving it 5 stars.
12 December 2025
Unprompted review
Good and quick service
15 November 2025
Unprompted review
Quick delivery and easy online process
Quick delivery and easy online process
22 October 2025
Unprompted review
This is a complete fiasco!
On 25/08, I placed an order. On 01/09, I received the order, but it was not what I had ordered. The sender made a mistake and sent something else. I wrote a letter. Returning the product is also a problem, as they do not have Poland on their return list. I sent the product using my own money. I had to pay for the shipping myself. I received the money for the product on 26/09. However, I have not received the money for shipping and invoice correction yet. This is a complete fiasco!
29 August 2025
Unprompted review
Reply from Winparts.eu
Dear Ruslan,
Thank you for your review. I'm sorry to hear that you have had a negative experience with returning your order. Our apologies for this.
I've had a look at the order in question and the conversations you've had with my colleagues. I understand that there seems to be a problem with the refund because of your SWIFT-number, which made the refund bounce back to us. My colleague has informed you about this problem and the fact that our finance department is working on a fix.
We expect this to be resolved as soon as possible and we will keep you up to date about the status.
We hope we may be of service to you again in the future.
Kind regards,
Tim
Missleading delivery time
They promised to deliver on the 2nd of August but delayed the order due to weather conditions. It was then supposed to arrive on the 5th of August, yet again delayed for the same reason.
Today it is 20°C in Ireland with sunny weather—does this mean your delivery provider doesn’t operate in good weather either?
I already sent a complaint email but never received a reply. This feels like a scam e-commerce operation. Because of your misleading claims, I am unable to drive my car.
5 September 2025
Unprompted review
Reply from Winparts.eu
Dear Emrah,
Thank your for your review. I'm sorry to hear that your order did not arrive on the expected delivery date. Unfortunately, delays can happen all the time during transport. This is not something we can help, even though we would love to see this differently. This is why the expected delivery date is always an expectation and never a promise or a guarantee, since that is not realistic.
Furthermore, we have no influence over the delivery service's policy regarding different weather conditions. If a parcel gets delayed during transport, there is not much we can do about it. This can happen either due to the weather, the fact that they are very busy or any other cause regarding transport. We trust they do their best to deliver the parcel as fast as they can.
I hope we can be of service to you again in the future, if you have any further questions regarding delivery times or anything else, please feel free to contact us.
Kind regards,
Tim
Terrible service
Terrible service! I ordered car parts over 5 weeks ago and still received nothing. Package lost with UPS, no help from Winparts, impossible to reach customer service. Completely unreliable company – avoid at all costs!
1 September 2025
Unprompted review
Reply from Winparts.eu
Dear Denis,
Thank you for your review. I'm very sorry that you are experiencing this much delay with your order and that you feel our customer service is not helping you out the way you'd like us to. Our apologies for that.
Unfortunately, delays can occur with parcel deliveries and there is not much we can do to avoid them. I've had a look at your order and I can see that UPS plans to deliver your order this friday. We would love to get in contact with you. I have sent you an email to see if we can find a suitable solution together.
I hope we can work this out together and that we can be of service to you again in the future.
Kind regards,
Tim
Great price and arrived fast
Great price and arrived fast, a week from order delivered to Ireland.
29 July 2025
Unprompted review
Good all round
Good communication, prompt despatch and delivery. Item does exactly what its meant to.
11 July 2025
Unprompted review
The best in my opinion!
I had some questions, phoned the helpdesk and they helped me out great. Then I received my order (headlight units) and everything was okay. The delivery company made a mistake but that was not the fault of WinParts! They are my go-to company for car parts!
27 June 2025
Unprompted review
Wrong part send, no answer
Received another incompatible part than ordered. Retoure is on its way back, pending refund. No answer if seller can send correct part.
12 June 2025
Unprompted review
Reply from Winparts.eu
Dear customer,
Thank you for leaving your review here. We are sorry to read that you are having this experience with our webshop.
Unfortunately, I have been unable to find your order based on the info available. I understand that you have not received a reply to your question, to date.
Please resend your question (including your order number) to reviews@winparts.nl. We will do our best to provide an adequate answer to any questions you may have.
Kind regards,
Anita
Very quick respond and delivery.
12 June 2025
Unprompted review
Good brands/good price
Good brands, at good price.
Nice packaging and fast delivery.
Very satisfied.
20 March 2025
Unprompted review
does not correspond to the stated delivery time
The goods arrived, but not in the promised 3 days, but in 6 days, which really let me down. This overpayment for delivery was not justified, it's a pity. This site is so deceiving
18 March 2025
Unprompted review
Reply from Winparts.eu
Dear Anex Max,
Thank you for your review. We are very sorry to hear that the parts arrived later than expected.
Please note that we ask one standard payment amount. We also offer only one type of delivery (regular). If you wish us to check your payment of delivery, please email us at reviews@winparts.nl, mentioning your order number.
Kind regards,
Anita
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