Williams Electrical Reviews 

390
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We continue to use Williams Electrical simply because of the excellent service and advice they offer. A new washing machine was fitted by two polite, friendly and efficient fellas yesterday, and every... See more

Rated 5 out of 5 stars

I’ve used Williams Electrical many times because I know I will receive an excellent service From the customer service to the installation everything runs smoothly and efficiently I wouldn’t hesita... See more

Rated 5 out of 5 stars

I couldn’t be happier with the service I received. From the moment I made my enquiry, the staff were friendly, knowledgeable, and genuinely helpful. Lee, in particular, was outstanding. He took... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Day 1,ordered online had a phone call same day redelivery. delivered following day(Saturday) as per time slot. No extra charge for delivery as local. 2nd it... See more

Company replied

Company details

  1. Electronics Store

Written by the company

Williams Electrical, Woodseats, Sheffield offer comprehensive ranges from top brands such as Bosch, Neff, Siemens, Beko, Blomberg, Sony, LG, Samsung, Sebo, Dyson, Shark and many more!


Contact info

4.9

Excellent

TrustScore 5 out of 5

390 reviews

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4.9

All reviews

(390)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would buy from again

Well packaged, super-fast delivery - would buy from again!

12 April 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Simon
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Got a phone call minutes after placing…

Got a phone call minutes after placing the order to confirm delivery date, then another call the day before delivery to confirm firm the delivery time.
Washer delivered on time, old one removed, new one connected and tested. Reminded to register the product for the 5 year watt anti.
Faultless service.

11 April 2023
Williams Electrical logo

Reply from Williams Electrical

Hello
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Fantastic service once again from…

Fantastic service once again from everyone at williams from sales to fitting. Why go anywhere else with customer service like this ? (Shop local)

15 April 2023
Unprompted review
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Reply from Williams Electrical

Hello Pam
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Amazing Staff

I ordered online and a staff member rang me the next day to arrange delivery that suited me. All staff that I interacted with were very friendly, polite and helpful.

7 April 2023
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Reply from Williams Electrical

Hello Richard
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Great customer service

Great customer service. Kept me updated with my delivery
Delivered in the time I was told
Will definitely use them again

5 April 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Christine
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Great company kept me informed of…

Great company kept me informed of delivery by phone and delivery guys brought my new fridge into house for me

2 April 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Mark
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 4 out of 5 stars

Even though after paying for the item…

Even though after paying for the item and then getting info that the item was out of stock I got a quick refund.

26 March 2023
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Reply from Williams Electrical

Hello Mrs Booth
Many thanks for your review. We are very sorry we couldn't supply your chosen product on this occasion, hopefully you will give us another try in the future.
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Great price, great service

Great price, and service from a local family business.
Will definitely buy again from here, instead of using the big major stores, as long as the price is good!

26 March 2023
Williams Electrical logo

Reply from Williams Electrical

Hello
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Excellent service

Quick, professional and efficient. Great service thanks

24 March 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Gabby
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Had the lads come and fit my new hob…

Had the lads come and fit my new hob and oven late yesterday such brilliant service from choosing my appliances with Karen in the showroom to it being installed-No fuss and no mess ,it’s my one stop shop for anything electrical. 👍

29 March 2023
Unprompted review
Williams Electrical logo

Reply from Williams Electrical

Hello Michael
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Swift efficient and local service

Swift efficient and local service. Brilliant !!

17 March 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Jill
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

I hardly ever write reviews, but….

I hardly ever write reviews, but the exemplary service from Williams deserves mention.
I needed a washing machine quickly, and it was delivered and installed in a little over 24hrs. They couldn’t be more helpful, as well as professional and competent.
Superlative customer service.
And to cap it all, it was no more expensive than in large retail chain stores.
Very satisfied customer.

11 February 2023
Unprompted review
Williams Electrical logo

Reply from Williams Electrical

Hello John
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Good price

Good price, delivered on time. Brilliant

3 February 2023
Williams Electrical logo

Reply from Williams Electrical

Hello Carol
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Excellent service and competitive price

Very quick response from the online chat to clarify the specification. Three days after placing the order to have our new Bosch dishwasher. Amazing service and competitive price!

1 February 2023
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Reply from Williams Electrical

Hello T Chan
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Quick contact after ordering to…

Quick contact after ordering to organise delivery. Let us know delivery was running a bit late (really appreciated being kept in the loop). Installation was quick and effective. Would definitely recommend Williams.

20 January 2023
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Reply from Williams Electrical

Hello Julia
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

brilliant

From first contact in the store the staff were friendly not pushy ,very helpful and knew there subject leaving you informed and happy to complete the purchase .then when the day for delivery and fitting the guys who came were friendly polite on time and efficient with no mess quick service and a pleasure to deal with.
a very satisfactory shopping experience back to good old fashioned service with a smile.

18 January 2023
Unprompted review
Williams Electrical logo

Reply from Williams Electrical

Hello Michael
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Great communication and service

Great communication and service.
The only place with this item in stock so am extremely happy! Thank you

19 December 2022
Williams Electrical logo

Reply from Williams Electrical

Hello Lorna
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars
Williams Electrical logo

Reply from Williams Electrical

Hello Mrs Walker
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Excellent product

Excellent product
Great communication
Would definitely recommend

19 December 2022
Williams Electrical logo

Reply from Williams Electrical

Hello Matt
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

Rated 5 out of 5 stars

Excellent customer service from Lee

Excellent customer service from Lee. He ordered a new washer ,arranged for delivery and fitting within 20 minutes of my phone call for help and it was close to shop closing time. They price match , are very knowledgeable and nothing is too much trouble for them to ensure the customer is supported 100%.
I have yet to experience the delivery etc . But I have every confidence that they will surpass all expectations .

23 December 2022
Unprompted review
Williams Electrical logo

Reply from Williams Electrical

Hello Jayne
Many thanks for your kind review. We are very happy to hear you were pleased with our service, and thanks for shopping local!
Kind regards
Williams Electrical

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