Wickes - Sutton Reviews 

166
TrustScore 4.5 out of 5

4.7

Kimpton Way, Unit 1, K2 Trade Park, Sutton Surrey, SM3 9QS, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As s regular customer at Sutton wickes, their click and collect service is fantastic. Saves me shopping around, allowing me to get on with the days project. I'm also rewarded with great service. Tr... See more

Company replied

Rated 5 out of 5 stars

Roshan has been really helpful and efficient in helping our school access the Community scheme to enhance the provision for the children. We have been able to fill planters with the compost, paint... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Lewis @ Sutton Wickes store. He was very pleasant, polite and extremely helpful while I decided between two types of garden stones. He put them on a trolley, then opened a checko... See more

Company replied

Rated 1 out of 5 stars

I tried to make an appointment booking, and was not sent a link to the online meeting. No effort made by the branch to follow up. I've made another booking but again have not been sent a link to the m... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Sutton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, United Kingdom

  • +442086418765

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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4.7

All reviews

(166)

13,664 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service - Chris Mosengo

I recently had the pleasure of being assisted by Chris Mosengo, and I cannot express enough how grateful I am for his exceptional service. From the moment I reached out with my concerns, Chris listened attentively and showed genuine empathy towards my situation. He swiftly provided a practical solution and went above and beyond by arranging for the missing item to be delivered as soon as possible.

Chris's professionalism and dedication to customer satisfaction were truly commendable. He not only resolved my issue efficiently but also made the entire process stress-free and pleasant. His prompt and proactive approach made all the difference, and I felt valued and respected as a customer.

Thank you, Chris, for your outstanding support and for turning a frustrating experience into a positive one. Your commitment to excellence is truly appreciated, and I highly recommend your services to anyone in need of reliable and empathetic assistance. Keep up the great work!

21 July 2024
Unprompted review
Wickes - Sutton logo

Reply from Wickes - Sutton

Hi, Priyanka. Thank you for taking the time to leave your review. I'm really happy to learn that, Chris, was able to help assist you with your issue regarding your missing item. I'm also glad to see that, Chris, offered excellent customer service turning a frustrating experience into a positive one. Thank you again for your kind feedback. - Scott H

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