Thank you so much to Adam Bridges and the team at Wickes - Southampton. They donated and loaded up a trailer load of multipurpose compost for our Forest School Project. All free of charge. So kind and... See more
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The manager James and his assistant Claire were really kind and helpful treating us with respect and courtesy. Solved the issue we raised without any difficulty. Was much impressed with them to the ex... See more
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Do yourself a favour and don’t bother wasting your time. An hour of being lectured about unless they are doing a massive redesign they won’t install- fine whatever. Waited weeks for the ‘quote’ - noth... See more
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I has the assistance from Adam on various occasions at your store in Winchester Road, Southampton. He also loaded my goods into my car, very professional, polite and very kind. I then visited your... See more
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Company details
About Wickes - Southampton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
271 Winchester Road, Southampton, Hampshire, SO16 6TP, United Kingdom
- +442380515080
4.6
Excellent
147 reviews
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Helpful staff
Was in the store today and needed assistance as wasn’t sure what I needed Adam (deputy manager) was extremely helpful and patient with me
6 February 2025
Unprompted review
Reply from Wickes - Southampton
Hey Mr Phillips, thanks for your five-star feedback, and I'm glad you enjoyed the service from Adam in our Southampton store! - Dylan
John was extremely helpful
John was extremely helpful. He helped me choose the right brackets for my shelf size, along with the screws and correct wall plugs. John went above and beyond and make sure everything would go perfectly so I didn’t have to come back. Thank you.
22 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Natalie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with John and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Favourite hardware store
Nick is very helpful and knowledgeable, manage to source everything I need at a good price
11 January 2025
Unprompted review
Reply from Wickes - Southampton
Hey Dan, thanks for your five-star review, and I'm glad that you enjoyed the service from Nick in our Southampton store! - Dylan
The staff were very helpful
The staff were very helpful, and went above and beyond to help with all aspects of our Bathroom order. Charlotte was especially helpful.
All items were delivered in a timely manner and the delivery process was also very good.
24 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Jeremy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Charlotte in our store and that they provided you with useful advice. -AH
Thanks for your help Ciaran
29 January 2025
Unprompted review
Reply from Wickes - Southampton
Hey John, thank you for your positive feedback, and I'm glad Ciran was able to help you in our Southampton store! - Dylan
This was the best customer experience I have experienced…
This was the best customer experience I have ever experienced at a Builder's merchant. I returned a plank of decking from a ramp we had made, which was faulty. It was fitted to the ramp and I could not release the plank from the ramp as most of the pozidrives were rounded. I brought the whole ramp in and was given a refund for some of the decking. Nick (Wood cutter) then offered to take the ramp apart and rebuild it for me. He spent nearly 2 hours doing this, with some new decking and I left with a rebuilt ramp. Nick went far beyond the call of duty and I went away a very happy customer. Nick, you are a star, or should I say 5 stars.
28 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Peter, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Nick the saw guy was absolutely…
Nick the saw guy was absolutely fantastic helped with my dodgy measurements so handy having somewhere to cut 8×4 sheets
27 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi David, thanks for taking the time to share this feedback, we are pleased to hear that Nick was on hand to help you out, we appreciate you taking the time to let us know. RD
Absolutely outstanding
Absolutely outstanding, my daughter broke her bed so I took the broken piece in shop and Nick totally handled and sorted EVERYTHING like bob the builder!!! Picked out the wood measured and cut it and even put holes in it. He was really cool and funny as well. Perfect!!! I will definitely go back. Thanks
27 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Nick was able to get you the parts you needed to fix the bed, we appreciate you taking the time to let us know. RD
Reply from Wickes - Southampton
Hi Gary, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
Thank you Kim for great customer…
Thank you Kim for great customer service 👏 today lm really appreciate all your help fantastic staff 👍
20 January 2025
Unprompted review
Reply from Wickes - Southampton
Hey Asmar, thanks for your five-star review, and I'm glad that you enjoyed the service in our Southampton store! - Dylan
very helpful!
Kim was very helpful and provided a excellence service
20 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kim in our store and that they provided you with useful advice. -AH
Big help
Didn't have a clue exactly what it was I needed but staff member was incredibly helpful in helping me get what I needed big thank you to simon who was extremely polite and helpful made my shopping trip 100% easier!
8 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Laura, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Nick is a top man
Nick is a top man, very knowledgable, friendly, approachable and helpful. Thanks again
20 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Ali, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nicki in our store and that they provided you with useful advice. -AH
Nick was a very helpful and…
Nick was a very helpful and knowledgeable member of staff. We would like to thank him for all his advice.
18 January 2025
Unprompted review
Reply from Wickes - Southampton
Hey Omer, thank you for your amazing review, and I'm delighted that Nick was really knowledgeable and helpful in our Southampton store! - Dylan
Absolutely fantastic service
Absolutely fantastic service from Nick - so helpful in directing us to the right places for the items we needed and provided a great service in cutting our wood for us. Went over and above with his help.
18 January 2025
Unprompted review
Reply from Wickes - Southampton
Hello Helen, thank you for your positive feedback, and I'm glad you had a great experience in our Southampton store and that Nick was able to help you out! - Dylan
Don't be afraid to have a go, Wicks staff are there to help
Visited Wicks Southampton with doubt and trepidation. Could I do this job?
Nick the plumbing expert and his colleagues sorted out all my problems and doubts.
Thank you all so very, especially Nick, what a nice guy
13 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Tom Ash, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Need help? Find Nick!
Lovely spacious store, but this review is a special shout out to Nick, who made what is normally a stressful experience trying to find a paint to use in our front room an easy one. Nick went above and beyond to recommend various colours, expertise on durable and washable paints, whilst also helping us find the best deal possible. Cracking guy!
13 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Luke, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Helpful and friendly staff
I have bought many things over the last two months due to our house renovation and the staff were really helpful when looking for things or returning items. I really appreciate all their help. Thanks
9 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the team have been a great help with your recent renovation work, we appreciate you taking the time to let us know. RD
Ciaran from the Southampton branch was…
Ciaran from the Southampton branch was superb and helped me carry my heavy purchases to the car for me. Excellent customer service
8 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Phil, thanks for taking the time to share this feedback, we are pleased to hear that Ciaran was superb and helped load the car, we appreciate you taking the time to let us know. RD
I have not been into wicks for last 2…
I have not been into wicks for last 2 weeks today was my first day back to work. And we went to the Southampton store to get some materials.
And what I warm welcome we had JAN was back to work who alway give a hug and a kiss.
This women is full of life giving customer service to another level 100%
6 January 2025
Unprompted review
Reply from Wickes - Southampton
Hi Adam, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Jan and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
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