Thank you so much to Adam Bridges and the team at Wickes - Southampton. They donated and loaded up a trailer load of multipurpose compost for our Forest School Project. All free of charge. So kind and... See more
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Thank you so much to Adam Bridges and the team at Wickes - Southampton. They donated and loaded up a trailer load of multipurpose compost for our Forest School Project. All free of charge. So kind and... See more
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The manager James and his assistant Claire were really kind and helpful treating us with respect and courtesy. Solved the issue we raised without any difficulty. Was much impressed with them to the ex... See more
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Do yourself a favour and don’t bother wasting your time. An hour of being lectured about unless they are doing a massive redesign they won’t install- fine whatever. Waited weeks for the ‘quote’ - noth... See more
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I has the assistance from Adam on various occasions at your store in Winchester Road, Southampton. He also loaded my goods into my car, very professional, polite and very kind. I then visited your... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
271 Winchester Road, Southampton, Hampshire, SO16 6TP, United Kingdom
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Being a novice at DIY I welcomed the excellent advice I received from Nick regarding paint types and choices for my painting project. Thanks.

Reply from Wickes - Southampton
Helpful advice from Nick on product choice and application

Reply from Wickes - Southampton
I recently visited Wickes Southampton to purchase loft boards and insulation, and I had the pleasure of being assisted by Nick. His knowledge, professionalism, and willingness to help made the whole experience smooth and stress-free. He took the time to explain the best options for my project and even helped me find everything I needed. Great customer service like this is rare, and I truly appreciate his effort. Thanks, Nick—I'll definitely be returning to Wickes for future projects!

Reply from Wickes - Southampton
Friendly and helpful staff throughout and especially Nick at Wickes Southampton offered great advice, helping save me money, and especially kind to my six year old I had with me.

Reply from Wickes - Southampton
Cannot fault it. James in particular went out of his way to help me find what I needed. Would highly recommend. Thanks so much James.

Reply from Wickes - Southampton
Wickes kindly agreed to support Foundry Lane School through its Community programme and donated a quantity of materials that will help us improve our Outdoor Learning space. We are particularly grateful to Store Manager Adam, who guided us through the process from start to finish.

Reply from Wickes - Southampton
Outstanding service from Nick at the Southampton store, on Winchester Road. I went into the store to get some wood cut and although the service was closed - Nick had popped in in his day off and helped anyway. He was so helpful, gave my son ear defenders and did a brilliant job. Thanks so much Nick.

Reply from Wickes - Southampton
Nick (I hope I got the name right!) was very helpful. He offered good advice without being asked and saved me money by suggesting an alternative product that he also cut for me. Great guy!

Reply from Wickes - Southampton
Nick from the wood sales/cutting department was very friendly and keen to help us with our queries. Excellent customer service and a very nice man!

Reply from Wickes - Southampton
Went to get some osmo oil, but had to order as what I needed was not in stock. Arrived next day, discount applied.
In the meantime, the staff were as helpful and friendly as could be. Good store, good staff. Ciaran, in this case, specially helpful.

Reply from Wickes - Southampton
Nick was super helpful! Got exactly what I came in for

Reply from Wickes - Southampton
Brilliantly work from Mr nick save me time

Reply from Wickes - Southampton
Visited the store, had great service from Adam, he was very helpful finding everything I needed Thank you!

Reply from Wickes - Southampton
Nick the plumber from Southampton Wickes, gave excellent advice regarding what and how to connect sanitary pipes in my shower installation.

Reply from Wickes - Southampton
We are doing a garage to office conversion so have been in and out of Wickes Southampton in recent weeks. We have found everything we need so far and the staff are extremely helpful. Special shout out to James and Ciaran for their advice on products (James) and reassurance over a particular order (Ciaran).

Reply from Wickes - Southampton
Helpful and informative staff. Great product.

Reply from Wickes - Southampton
I visited the store yesterday. Adam was very friendly and helpful, he helped me find everything I needed.

Reply from Wickes - Southampton
I have found the staff at Wickes very helpful of late. Having only a picture from the husband of stock I need to find and was Adam most helpful.

Reply from Wickes - Southampton
Adam was very helpful when I asked some questions about some products that I looked at he was very willing to help.

Reply from Wickes - Southampton
Was served by Adam today. He was very helpful and knowledgable about the products I looked at.

Reply from Wickes - Southampton
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