I had a really positive experience at Wickes, and I’d especially like to mention Dawn, who was incredibly helpful and friendly. She went above and beyond to make sure we were looked after and made... See more
Company replied
Howard Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB
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I had a really positive experience at Wickes, and I’d especially like to mention Dawn, who was incredibly helpful and friendly. She went above and beyond to make sure we were looked after and made... See more
Company replied
Wickes is a great shop and the staff are wonderful. The store itself is pretty good for everything and even has some student offers, which is great for uni prep, but I'd especially like to mention sta... See more
Company replied
Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... See more
Company replied
Always have everything we want/need. Normally get served by Dawn who is an asset to your team, always helpful, knowledgeable and happy to help. I don’t believe I’ve ever seen her without her happy bub... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, United Kingdom
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Popped in as had a call for a leaking toilet, a super friendly chap called John helped me out with the part my plumber sent me to get most grateful cashier was great too Thanks

Reply from Wickes - Harlow
Firstly I'd like to just say I've been Using the Harlow extra store now for the around 28 years (even prior to its short distance move to a bigger store).
I can honestly say that I've never had a bad experience, rude staff or not been able to get what i go in for always been spot on.
I would love to be able to name everything single person on this review I've met over the years but honestly all that work there are respectful, helpful and very pleasant people to deal with, always willing to help and assist if needed and also very good if you need to go into store to order any materials for delivery.
prices are always decent and with the trade plus card it gives you that little bit more.
I'd say for a local all round trade shop the company should be very proud of how its staff run it (great team effort guys), hears to another 20 years of my custom.
Just a few names of the guys I've dealt with over the years and see mostly for the times i go in, they will always help you if you need it.
Andy, Gary, Jamie Moss, Lauren, John, Maddie, Dawn, Emma, Amy, Kirsty, Angelina, Rebeca, Kelly, Alex, Leo, Steve, Bob, Jamie D and many more, however who ever you ask they will help and assist you in any way they can.
Thank you wickes for providing an excellent service to me over this long period of time its a pleasure coming in and your team at Harlow are defiantly first class.
Lee Watkins (Tradepro Account)
MRD&B Ltd

Reply from Wickes - Harlow
On a fair few occasions when I been into wicks I’ve either asked for help or been served by this lady. She has always been very professional, friendly and helpful. On seeing her today remembering me from other occasions, she has very politely asked me to fill this review out. I told her that I’d have no problem doing this as I think she is definitely an asset to your company. Her name is Dawn.

Reply from Wickes - Harlow
What makes the difference is that staff working in your harlow branch,
Specially lady called DAVA
SHE IS GREAT
DEFINITELY DESERVED 10 START

Reply from Wickes - Harlow
We Come into wickes & was welcomed by a lady called Dawn who was very helpful in assisting me in finding the items I required for one of our contracts. She was very helpful & gave us a great service. I got all the items I needed for my job.

Reply from Wickes - Harlow
Happy with my paint mixing by Josh. He was very helpful and explained the process.

Reply from Wickes - Harlow
Was very happy that Wickes actually had everything in stock , most of the time they’re always short of something. Excellent work by Lauren C on the till happy smiling face and dealt with all my bits quickly and efficiently. Excellent receipt folding skills !

Reply from Wickes - Harlow
Liam at Wickes Harlow has been very helpful and successfully made a paint mix which exactly matches the colour of my kitchen units. Liam scanned the sample door colour I brought and made the exact same colour mix. Liam also expertly asked questions about the surface to be painted and made good recommendation for the finish. I highly recommend Wickes if you need a colour to match paint.

Reply from Wickes - Harlow
Bob was the gentleman who helped me at the Harlow location. He was patient with me, very knowledgeable and extremely helpful Thank you Bob.

Reply from Wickes - Harlow
Dawn was super helpful! She made my visit to Wickes so easy and saved me some money too - bonus! Thanks Dawn, you’re a superstar!

Reply from Wickes - Harlow
Joe helped me with Delivery, very polite, knowledgable, a real credit to the Wickes Brand

Reply from Wickes - Harlow
Visited the Harlow store to purchase some paint for the living room. Was helped by a lovely man named John who I think was the Duty Manager but still took the time to help me. John is a credit to your store.

Reply from Wickes - Harlow
I stopped in to Wickes Harlow to pick up a click and collect. The store looked very tidy and staff were very friendly. Everything was ready and the store manager even came out to help me load my car!
Brilliant service!

Reply from Wickes - Harlow
I was served by Angelina, she was very polite and friendly. She helped me find everything I needed and everything they didn’t have she told me which was the nearest store which had what I needed

Reply from Wickes - Harlow
Kitchen Designer (Youth) has been brilliant and corrected so many errors made by other companies and designers. Also had excellent attention to detail and practical suggestions.
Separate to this Will also helped with some items ordered via the click and collect service and he was very polite.

Reply from Wickes - Harlow
I placed an order with click and collect. It was easy to use and was kept upto date with information about the order. Gary was helpful when I collect the order and answered my questions to my sure I had ordered the right products for my project.

Reply from Wickes - Harlow

Reply from Wickes - Harlow
I’m am so glad I’ve found a store with staff that actually know their product & can advise me correctly. The staff & manager Andy have been extremely helpful & I am very satisfied with my purchases & panelling. Thank you!

Reply from Wickes - Harlow
Very friendly staff. Cashier Dawn was very helpful in placing an order for me for delivery. Start to finish A+ service! And most importantly service with a smile!

Reply from Wickes - Harlow
Fabulous help from Rebeca and the fitters. Excellent follow up when some things wasn't right but turned out to be a problem separate from the fit but was still helped and advised by the fitter on a Sunday. So thanks to Lucas his mate and Rebeca

Reply from Wickes - Harlow
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