Its was my first order from wickes for my first project , and i was really impressed with their service. Ben helped me to navigate all products for my need and placed the order . Olie helped me with t... See more
Company replied
300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Its was my first order from wickes for my first project , and i was really impressed with their service. Ben helped me to navigate all products for my need and placed the order . Olie helped me with t... See more
Company replied
I ordered £4171 worth of tiles from Wickes. 6 of the packages were damaged- I contacted wickes straight away and showed the photos. After a couple of weeks of to-and-fro, wickes wrote to me agreeing t... See more
Company replied
I would like to give a special mention to Khan for his excellent customer service. He was extremely helpful, polite and attentive throughout, and went above and beyond to make sure we were well looked... See more
Company replied
I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service in store by store manager Oliur Khan.

Reply from Wickes - Canning Town
Impeccable service from oliur and Ben. Would recommend this store highly. Much appreciated

Reply from Wickes - Canning Town
Oliur excellent service!!! Extremely helpful!!!

Reply from Wickes - Canning Town
Excellent customer service from Akash at Wickes Canning Town. I was purchasing the Ashbury Grey Oak laminate flooring, and he was extremely helpful from start to finish.
Akash took the time to work out exactly how much flooring I needed, making sure I had the right quantity without unnecessarily over-ordering. He also helped me with all the additional items required to complete the job properly, including the correct beading and other essentials I might otherwise have missed.
He was knowledgeable, patient, friendly and genuinely took the time to make sure I had everything I needed. His advice made the whole process much easier and saved me a lot of time and hassle.
A massive thank you to Akash for going above and beyond. Fantastic customer service and a real credit to the Wickes Canning Town team. I would definitely recommend this branch based on my experience!

Reply from Wickes - Canning Town
Very good customer services, helpful and friendly especially security guard febian.
Thank you

Reply from Wickes - Canning Town
Oliur and Dan and mo were fantastic today ! Extremely helpful!

Reply from Wickes - Canning Town
I visited the store close to closing time and was in a hurry. Masukur helped me choose the right door and even helped me carry it out. He was very helpful and made the whole process quick and easy. Thank you, Masukur!

Reply from Wickes - Canning Town
Akib help me today in the store. I ordered some flooring there. It was a nice experience today

Reply from Wickes - Canning Town
I had a very good experience at Wickes Canning Town. I needed to return some items, and the whole process was handled very smoothly and efficiently. I also bought some items and placed an online order, and overall the service was excellent.
A special thanks to Akib, who was very helpful, friendly, and professional throughout my visit. He made the whole experience easy and pleasant. Great customer service overall—I would definitely recommend this store!

Reply from Wickes - Canning Town
Excellent customer service from Mo Islam. Very professional, friendly and helpful throughout.

Reply from Wickes - Canning Town
I ordered £4171 worth of tiles from Wickes. 6 of the packages were damaged- I contacted wickes straight away and showed the photos. After a couple of weeks of to-and-fro, wickes wrote to me agreeing to the refund. I was asked to visit the store - where (the very nice store manager) said only 1 pack was available for refund. One month (and a few emails later), there is no response as to why the other 5 damaged packs have not yet been refunded. I'm really disappointed , with the customer experience.

Reply from Wickes - Canning Town
Great service in store, happy to help us and order what isn’t in stock

Reply from Wickes - Canning Town
Great customer service, friendly service. Very helpful.

Reply from Wickes - Canning Town
Service was impeccable and very helpful. Thanks Ben.

Reply from Wickes - Canning Town
Had a wonderful experience at wickes canning and was served by Akib. He was was very helpful and made our experience even better.

Reply from Wickes - Canning Town
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.