Its was my first order from wickes for my first project , and i was really impressed with their service. Ben helped me to navigate all products for my need and placed the order . Olie helped me with t... See more
Company replied
Location
Switch location300 Manor Road, Canning Town, Unit 3, London London, E16 4PA, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered £4171 worth of tiles from Wickes. 6 of the packages were damaged- I contacted wickes straight away and showed the photos. After a couple of weeks of to-and-fro, wickes wrote to me agreeing t... See more
Company replied
I would like to give a special mention to Khan for his excellent customer service. He was extremely helpful, polite and attentive throughout, and went above and beyond to make sure we were well looked... See more
Company replied
I had a wonderful experience at Wicks today. Mr Oliur Khan the manager was so kind, patient and helpful. He explained everything clearly and made me feel comfortable throughout. Excellent service . I... See more
Company replied
Company details
About Wickes - Canning Town
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
300 Manor Road, Canning Town, Unit 3, London, London, E16 4PA, United Kingdom
- +442075110291
4.9
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience!
2 November 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for taking the time to leave your fantastic review! -AK
Reply from Wickes - Canning Town
Hello Jessie, thank you for your 5-star review, and we are really pleased to hear you had a great experience. - FC
Had a good experience but they didn’t…
Had a good experience but they didn’t have in stock what I was looking for
30 October 2026
Unprompted review
Reply from Wickes - Canning Town
We are glad you enjoyed your experience, and we hope to have your items in stock next time. -JG
Reply from Wickes - Canning Town
Hello Michelle, Thank you for taking the time to leave your review. We are delighted to hear that you experienced great service and found our team to be very helpful during your visit. - FC
Good Service by Jordan
26 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Shakir. Thank you for taking the time to share your positive experience with us. We are so glad to hear that you received great assistance from Jordan during your recent visit. - Andrew
Good- had what i needed and at an…
Good- had what i needed and at an excelent price
23 October 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for your wonderful review! We are so pleased to hear that we had exactly what you were looking for and at a fantastic value. We truly appreciate your kind feedback. -AK
Oliur is very pleasant and helpful
Oliur is very pleasant and helpful. Thanks for making my store experience fast and efficient
23 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Paulina, We are so pleased to hear that you had such a fast and efficient experience during your visit. It is wonderful to know that Oliur was polite and helpful in making your time with us so pleasant. Thank you for taking the time to share your positive feedback. - Sean
Reply from Wickes - Canning Town
Hello Marcin, Thank you so much for sharing your positive experience with us. We are absolutely delighted to hear that you received such great and helpful service during your recent visit. Your kind feedback is greatly appreciated. - FC
Reply from Wickes - Canning Town
Hello Nora, Thank you so much for sharing your positive feedback. We are absolutely delighted to hear that you had such a great experience with our team member and received excellent service. Your kind words are greatly appreciated. - FC
Reply from Wickes - Canning Town
Thank you for taking the time to leave your review. We are delighted to hear that you experienced great service and had a positive interaction with our team during your visit. -AK
Friendly staff 👍🏼
17 October 2026
Unprompted review
Reply from Wickes - Canning Town
We are grateful that you took the time to provide us with your feedback. -AK
Good 👍 in store by mo alom
17 October 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for taking the time to share your wonderful feedback. We are so pleased to hear that you had such a positive experience visiting our store. -AK
Aqib and Oilur helped whilst I was…
Aqib and Oilur helped whilst I was looking for products , also offered trade card which gave me 10% service 10/10 deffo recommend
17 October 2026
Unprompted review
Reply from Wickes - Canning Town
We're happy to hear that Aqib and Oilur assisted you with your search and provided valuable savings. Thank you for your feedback. -AK
Good service by Alex informed me about…
Good service by Alex informed me about trade card and thank you so much
16 October 2026
Unprompted review
Reply from Wickes - Canning Town
We are so pleased to hear that Alex provided great service and helpful information about the benefits available to you. We truly appreciate your kind feedback and for taking the time to share your positive experience. -AK
Refund issue
Oli and Alex help me very professionally on a difficult refund situation. Very helpful professional workmanship. Recommend this store
16 October 2026
Unprompted review
Reply from Wickes - Canning Town
We are so pleased to hear that Oli and Alex were able to support you through a tricky transaction with such high care and professionalism. It is wonderful to know that you had a great experience with us and would recommend our location. Thank you very much for taking the time to share your kind feedback. -AK
Reply from Wickes - Canning Town
Thank you for your review! We're delighted to hear that you received great customer service. We appreciate your support and hope to see you again soon. -JG
Friendly helpful staff went tje extra…
Friendly helpful staff went tje extra mile to find product
16 October 2026
Unprompted review
Reply from Wickes - Canning Town
We are so pleased to hear that our team provided such friendly service and went above and beyond to locate the item you needed. Thank you very much for taking the time to share your wonderful five-star feedback with us. -JG
Alex is the best
Alex was very helpful and she showed me on how to use the trade card. She even suggested paint color.
14 October 2026
Unprompted review
Reply from Wickes - Canning Town
Hi Arun. We are happy to hear that Alex provided great colour ideas and guidance with your card. - Andrew
Its was my first order from wickes for…
Its was my first order from wickes for my first project , and i was really impressed with their service. Ben helped me to navigate all products for my need and placed the order . Olie helped me with the rapid delivery option over the phone and in store as well . Alex was a lovely helpful lady , proceeded my payments always with a smiley face . Overall ill say their customer service is amazing. They do really care about their customers and their convenience. They definitely earned a loyal customer today throughout their service and assistance. I really appreciate. Thanks everyone.
14 October 2026
Unprompted review
Reply from Wickes - Canning Town
We are thrilled to hear about your fantastic experience on your very first order for your new project. It is wonderful to know that our team guided you through the product selection, assisted with your delivery options, and provided friendly service at checkout. Thank you for your kind words and for choosing us; we are delighted to have earned your loyalty and look forward to helping you again in the future. -JG
Excellent service I had a member of…
Excellent service I had a member of staff show me everything and make sure I had everything I needed for my diy
14 October 2026
Unprompted review
Reply from Wickes - Canning Town
Thank you for taking the time to share your fantastic feedback. We are so pleased to hear that a member of our team was able to guide you around and ensure you had all the right supplies for your project. We truly appreciate your kind words and look forward to seeing you again soon. -JG
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.