Wholesale Domestic Bathrooms Reviews 

3,532
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and helpful sales advisors who provide expert guidance on bathroom fittings without pressure. Consumers also appreciate the excellent product selection, top-tier customer service, and a smooth, efficient ordering process from start to finish. However, some customers also noted issues with items arriving damaged or experiencing unexpected delivery delays and stock shortages. A few reviewers expressed frustration regarding unhelpful responses or missing parts when trying to resolve these product problems. Others mentioned difficulties with strict return policies when attempting to replace defective goods outside the initial timeframe.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting that employees are extremely helpful, patient,... See more

Product

People report positive experiences with product, noting a great choice of quality goods and competitive... See more

Service

Customers report overall satisfaction and positive experiences with the service, highlighting knowledgeable... See more

Customer service

Reviewers highlight positive aspects of customer service, praising staff for being extremely patient,... See more

Order

Reviewers mention positive feedback about order, noting that the online ordering process is smooth, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

George our sales assistant was first class. Helpful, knowledgable and full of ideas without being pushy. Nothing was too much bother. He spoke very proudly of his employer and the products. His re... See more

Company replied

Rated 5 out of 5 stars

Great experience at wholesale and Domestic in Hillington Glasgow. The lady Alison Brown who helped us was excellent and so helpful. Nothing was too much trouble. We have unusual shower enclosure s... See more

Company replied

Rated 5 out of 5 stars

Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more

Company replied

Rated 5 out of 5 stars

Excellent quick delivery. Mountains of packing ensured the wash basin arrived in perfect condition. There were a couple of bashes/small tears on the outside box but all safe inside. Love our new ba... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(3,532)

561 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just a small addition to a previous…

Just a small addition to a previous review for this company, I was delivered my order by a local company to us who didn’t mind one wee dram about such a small transaction, fantastic service and delivered in “less” than 24 hours..
What a contrast in business attitude..

15 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon Stephen,

Thank you for taking the time to update your review.

We're pleased to hear that your order was ultimately delivered quickly and that you were happy with the service provided by your local delivery company.

That said, we're sorry to see that your overall experience with us left you feeling disappointed. We understand from your previous review that there were issues which affected your perception of our service, and we appreciate you sharing your feedback.

Many thanks,
WDB

Rated 1 out of 5 stars

Really bad communication...two attempts…

Really bad communication...two attempts to deliver the item we ordered, both failed, they only give a day for delivery not a time slot so we had to take both days off as well....unpaid.....we had to cancel the plumber (not happy) asked for refund, let's see it that turns up!!

14 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon Peter,

Thank you for taking the time to leave a review.

We are very sorry to hear about your experience and understand your frustration. We appreciate that having two failed delivery attempts, no allocated delivery time slot, and needing to rearrange both your availability and your plumber would have been extremely inconvenient.

We would like the opportunity to look into this for you. Please contact our customer service team with your order number and details, and we will be happy to check the status of your refund and provide an update.

Again, we sincerely apologise for the inconvenience caused and hope to hear from you soon so we can assist further.

Many thanks,
WDB

Rated 5 out of 5 stars

I was served by Charlene today and was…

I was served by Charlene today and was absolutely 💯 excellent and carried and resolved my inquiry in a professional manner

14 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to share your feedback.

We're delighted to hear that Charlene was able assist you and bring a positive experience to your bathroom shopping.

We will be sure to pass your kind comments on to Charlene and her manager. Recognition like this means a great deal to our team.

Thank you again for your comments and for choosing

Wholesale Domestic.

Rated 5 out of 5 stars

Charlene Sorted The Problem

Charlene went above and beyond sorted the problem immediately, you need more people like her.
I appreciate your supplier let you down and my customer was very accommodating changing his choice, how Charlene dealt with the problem made all the difference.

14 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to share your feedback.
We're delighted to hear that Charlene was able to resolve the issue so quickly and make a positive difference to your experience. While we're sorry for the inconvenience caused by the supplier issue, we're pleased that Charlene's proactive approach and commitment to helping you and your customer turned the situation around.
We will be sure to pass your kind comments on to Charlene and her manager. Recognition like this means a great deal to our team.

Thank you again for your understanding and for choosing Wholesale Domestic.

Rated 5 out of 5 stars

Ali was super kind and helped me find…

Ali was super kind and helped me find what I was looking for for my bathroom. Went out of his way to make sure I had everything. Really appreciated !!

13 August 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Ali!

Many thanks
WDB

Rated 5 out of 5 stars

visited your ABERDEEN store to replace…

visited your ABERDEEN store to replace some of our bathroom units we had the pleasure of having Steve Brown as our advisor I wasn’t sure what i wanted just it had to be black he showed us what was available advised us on doors drawers handles sizes faucets he took his time with me as i had too much choice not complaining it was first class sales from start to finish I would certainly use your company again he’s a credit to your company ThanksSteve

11 August 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Hi,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear about your recent experience in our Aberdeen showroom and that Steve was able to help you find the perfect products for your bathroom renovation. Choosing a new bathroom can be overwhelming with so many options available, so it's fantastic to know that Steve took the time to guide you through the different units, handles, sizes, and taps to help you make the right choice.
We take great pride in providing knowledgeable and personal service, and we're thrilled that Steve delivered a first-class experience from start to finish. We'll be sure to pass on your kind comments to him, as he'll be delighted to hear them.
Thank you for choosing Wholesale Domestic. We look forward to helping you again in the future.
Kind regards,
The Wholesale Domestic Team

Rated 5 out of 5 stars

Showroom visit

Good range of products in the showroom, really well set out as you would see in a home. Staff were very helpful and knew their products.

12 August 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to leave such a positive review. We're delighted to hear that you enjoyed our showroom and found the layout helpful in visualising the products in a home setting. It's also wonderful to know that our team was able to assist you with their product knowledge. We appreciate your feedback and look forward to welcoming you again soon.

Rated 1 out of 5 stars

Absolute disgraceful company

Absolute disgraceful company.
Ordered items from them no communication when they would be delivered. Then after waiting for over 10days with no contact we had to contact them and they assured us they would be with us next day delivery
Then few hours later said the items were damaged and had disposed of them!!!!!
DO NOT USE THIS COMPANY

12 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience.
We understand how frustrating it must have been to wait for your order and then be informed that the items could not be supplied due to damage. We also apologise for the lack of communication during this time and appreciate that this did not meet your expectations.
While issues with products can occasionally arise unexpectedly, we recognise the importance of keeping our customers informed and regret the disappointment and inconvenience this situation caused.
We would like the opportunity to look into this matter further and review exactly what happened with your order. Please contact our customer service team with your order details so that we can investigate and assist you directly.
Kind regards,

Rated 5 out of 5 stars

Just opened a new account KMAC…

Just opened a new account KMAC plumbing&heating needing to price up new walking shower and extras Zoe strachan was great she knew everything very impressed with her , have more jobs coming so will def be back
Well done everyone
At front innards

12 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Zoe!

Many thanks
WDB

Rated 1 out of 5 stars

Awful company to buy from paid delivery…

Awful company to buy from paid delivery took a week to come had to call them after 5-6 days to complain then they decided to ship it after delivery fitted it the filling valve on the system was faulty had to buy another then was leaking from the pan connector so changed the pan connector 3-4 times to notice it was the casting on the waste outlet on the toilet contacted them then they was just trying to get around replacing/refunding ended up buying a different toilet from somewhere else then they finally decided to refund me for the toilet and got less than half of it back going through my bank to resolve this

11 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi,

We're sorry to hear that you were unhappy with your experience.

Following our review of the matter, we can confirm that a full refund has been processed for the toilet. We appreciate that the issue with the waste outlet casting, along with the delays and inconvenience caused, was frustrating, and we apologise for the problems you encountered.

We regret that the product did not meet expectations and that you had to purchase an alternative elsewhere.

Please accept our sincere apologies for the inconvenience caused.

Kind regards,
WDB

Rated 5 out of 5 stars

Alice helped us pick all our bathroom…

Alice helped us pick all our bathroom furniture and it all fitted perfectly she was very helpful and it was a pleasant transaction that made us feel at ease thanks alice

1 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Alice!

Many thanks
WDB
Kyle Wilson📄


orders@kudosshowers.co.uk


EST00089735 - No order, was added to an est. Luigi advised it was OOS

Rated 5 out of 5 stars

Service was really smooth and easy

Service was really smooth and easy
The girl (Linda) was really knowledgeable and helpful
Some of the items were not in stock but getting free delivery that really helps us

10 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi Alex,

Thank you for your lovely feedback!

We're delighted to hear that you found the service smooth and easy. Linda will be thrilled to know that her knowledge and helpfulness made such a positive impression.

Many thanks,
WDB

Rated 5 out of 5 stars

Thank you so much to Alice for…

Thank you so much to Alice for providing us with wonderful customer service while always have a smile on her face

9 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you very much for taking the time to leave this fantastic review, we will pass this on to Alice!

Rated 5 out of 5 stars

Service made easy by the incredible…

Service made easy by the incredible Alice Murphy. A pleasure to deal with.

9 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you very much for taking the time to leave this fantastic review, Alice will be very happy to receive this feedback!

Rated 5 out of 5 stars

New downstairs WC…

Served by Gurpreet who made my husband and myself nothing was too much trouble, very knowledgeable with good advice throughout.

8 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you so much for leaving such a kind review, we will ensure that this is passed over to the team in Edinburgh!

WDB

Rated 5 out of 5 stars

Easy returns

Had to return items to premises as wrong items sent. Charlene assited with everything and made it all straight forward.

30 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi
Thank you for leaving a review.
We welcome your feedback this will be passed to the relevant team.
Glad to here Charlene made your experience straight forward.

Thanks
WDB

Rated 5 out of 5 stars

Looking for triple radiators

Looking for triple radiators; must be different from usual. Tried on line but decided had to see and touch. Visited Wholesale Domestic in Hillington.
Great range of radiators both in shape and colour. Spoke with Yvonne Allen a young lady with such a bright smile. Turned out Yvonne had full knowledge of most if not all products. Yvonne guided us through choice, searched out complimentary articles until we were fully satisfied.
We purchased what was recommended and arranged delivery. By time we had reached home I had received a text confirming delivery date and availability of two man delivery team. Value and Service would be very hard to better. Many thanks Yvonne.

7 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi Frank,
Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear that your visit to our Hillington showroom was such a positive experience and that you found the perfect triple radiators for your home. We pride ourselves on offering a wide range of unique designs and colours, so it's fantastic to know you appreciated the selection available.

Yvonne will be especially pleased to receive your kind comments. Her product knowledge, enthusiasm, and commitment to helping customers find exactly the right solution are qualities we greatly value, and we're thrilled that she was able to guide you through the process and help you choose complementary items with confidence.

We're also glad that the ordering and delivery arrangements were smooth, with prompt communication giving you peace of mind from purchase through to delivery.

Many thanks,
WDB

Rated 5 out of 5 stars

Bijaya was fantastic

Bijaya was fantastic! Thank you

7 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for this glowing review!

We are glad to hear that our staff could provide the assistance you required.

You kind words will be passed on to Bijaya.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Bathroom shopping made easy

Lovely open spaces to see all the bathrooms. Sales advisor srishti was so helpful very impressive knowledge of all the products wee asked about . She made the experience so easy . What a fantastic employee. This is what customer care is about. Going that extra mile .

3 August 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our showroom and found it easy to explore all of our bathroom displays.

Srishti will be thrilled to hear your kind words. Her product knowledge, dedication, and commitment to providing outstanding customer service are qualities we truly value, and it's fantastic to know she helped make your experience both enjoyable and stress-free.

We really appreciate you taking the time to share your experience and hope to welcome you back again soon. Thank you for recognizing Srishti's efforts and for choosing us for your bathroom project!

Many thanks,
WDB

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