Wholesale Domestic Bathrooms Reviews 

3,535
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and helpful sales advisors who provide expert guidance on bathroom fittings without pressure. Consumers also appreciate the excellent product selection, top-tier customer service, and a smooth, efficient ordering process from start to finish. However, some customers also noted issues with items arriving damaged or experiencing unexpected delivery delays and stock shortages. A few reviewers expressed frustration regarding unhelpful responses or missing parts when trying to resolve these product problems. Others mentioned difficulties with strict return policies when attempting to replace defective goods outside the initial timeframe.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting that employees are extremely helpful, patient,... See more

Product

People report positive experiences with product, noting a great choice of quality goods and competitive... See more

Service

Customers report overall satisfaction and positive experiences with the service, highlighting knowledgeable... See more

Customer service

Reviewers highlight positive aspects of customer service, praising staff for being extremely patient,... See more

Order

Reviewers mention positive feedback about order, noting that the online ordering process is smooth, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

George our sales assistant was first class. Helpful, knowledgable and full of ideas without being pushy. Nothing was too much bother. He spoke very proudly of his employer and the products. His re... See more

Company replied

Rated 5 out of 5 stars

Great experience at wholesale and Domestic in Hillington Glasgow. The lady Alison Brown who helped us was excellent and so helpful. Nothing was too much trouble. We have unusual shower enclosure s... See more

Company replied

Rated 5 out of 5 stars

Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more

Company replied

Rated 5 out of 5 stars

Excellent quick delivery. Mountains of packing ensured the wash basin arrived in perfect condition. There were a couple of bashes/small tears on the outside box but all safe inside. Love our new ba... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(3,535)

563 reviews in the last 12 months

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Rated 5 out of 5 stars

I was looking to upgrade my en-suite

I was looking to upgrade my en-suite, the girl who approached to offer me help & advice on the vast choice available was very helpful and knowledgeable to assist me in my choice. She went above & beyond to accommodate me. Thank you Srishti at Hillington

20 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you so much for your wonderful review. We're delighted to hear that Srishti at our Hillington showroom was able to provide such helpful and knowledgeable advice during your en-suite upgrade journey.

We pride ourselves on delivering exceptional customer service, and it's fantastic to know that Srishti went above and beyond to help you navigate the wide range of options available and find the right choice for your project.
Your kind words will be shared with Srishti and the team, who will be thrilled to receive your feedback.

Thank you for choosing us, and we look forward to helping you again in the future. Enjoy your new en-suite! 😊

Many thanks,
WDB

Rated 1 out of 5 stars

Avoid if you need materials delivered…

Avoid if you need materials delivered on time.
I ordered wet wall panels from this company because they were advertised as "in stock", after my original supplier was unable to fulfil my order due to stock issues.
A week after placing my order, I was informed that the panels were actually out of stock and wouldn't be available until 20th July.
I called on 20th July to check if the stock had arrived. As a prospective customer, I was initially told that the panels were in stock. I then explained that I already had an order pending and provided my order number. Suddenly, I was told the items were actually out of stock and that the advisor had supposedly checked the wrong product number—despite me having given the correct order number from the start.
I have now been told that stock is not expected until 27th July, meaning yet another delay.
This experience has been extremely frustrating. Advertising products as in stock when they are not, followed by conflicting information and repeated delays, is misleading and unacceptable. I would not recommend this company if you require your materials within a reasonable timeframe.

20 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to share your feedback, and I sincerely apologise for the frustration and inconvenience this situation has caused.
Unfortunately, the stock levels for this product were incorrect when your order was placed. In addition, the dates provided for incoming stock are estimated by the manufacturer and can be subject to change. We fully appreciate that this should have been made clear to you from the outset, and I am sorry that this was not communicated properly.
I also apologise for the conflicting information you received when contacting us regarding your order. We understand how disappointing and frustrating it is to be given different updates, particularly when you are relying on materials for a project.

Many thanks,
WDB

Rated 1 out of 5 stars

Awful

2 week to deliver wrong item then looked for every opportunity not to refund. Avoid these Cowboys

19 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hello

Thanks for getting in touch and for your feedback.

We are extremely sorry that you have faced issues with receiving your refund.

If you are still having issues with receiving this or would like us to investigate further then please email us at help@wholesaledomestic.com with your order number.

Please accept our apologies for the inconvenience caused, and thank you for bringing your concerns to our attention.

Many thanks
WDB

Rated 5 out of 5 stars

We were served by Linda today who was…

We were served by Linda today who was very helpful. Got what we were looking for.

19 July 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for your lovely feedback! We're delighted to hear that Linda was so helpful and that she was able to assist you in finding exactly what you were looking for. We'll be sure to pass your kind comments on to her. We really appreciate your support and hope to see you again soon! 😊

Many thanks,
WDB

Rated 5 out of 5 stars

Roshan’s customer service skills

Roshan showed excellent customer service skills: attentive, patient, good listening skills and not trying to push or impose, all which I appreciate.

17 July 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

We are glad to see you had a great customer service experience when shopping with us. We will pass the kind words onto Roshan and continue to provide the same customer service to all our customers. Here at wholesale domestic, our staff is encouraged to learn, be curious, be customer obsessed and deliver outstanding results.

We hope you shop with us again soon, happy new bathroom.

Kind regards,
WDB

Rated 5 out of 5 stars

I was very overwhelmed when I went to…

I was very overwhelmed when I went to the shop in Hillington as I had been given a list of items to purchase by a plumber, however, Linda took me around the store and helped me get everything I needed.

15 July 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

We are glad to see that you had an easy time browsing and purchasing our products with the help of one of our sales advisors. We will pass the kind words onto Linda and the rest of the Hillington team. Here at wholesale domestic we strive to create a easy process for our customers so they don't feel stressed or need to worry about what they are purchasing, as our shop floor members are always knowledgeable in whatever new products come in.

Happy new bathroom,

Kind regards,
WDB

Rated 5 out of 5 stars

linda was great and.very helpful

linda was great and.very helpful. she probably saved a domestic violence incident from occurring if she hadn’t have stepped in🤣. thank you Linda

15 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us an amazing 5 star review

We are happy Linda was able to help you. Your lovely words will be passed over to her

Happy new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

Charlene from the Glasgow branch went…

Charlene from the Glasgow branch went out of her way, to solve our order problem. So that our bathroom renovation was not held up!
Thank you

14 July 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good Morning,

Thank you so much for leaving us this amazing 5 star review.

We are delighted to hear that you were happy with the service you received, and your kind words will be passed to Charlene.

Many Thanks,
WDB

Rated 5 out of 5 stars

We were helped in store by Linda to…

We were helped in store by Linda to order items for our bathroom refurb. She was very helpful and made it an easy process.

7 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us an amazing 5 star review!

We are so happy you enjoyed your shopping experience with us

Your lovely words will be passed over to Linda

Happy new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

Excellent service very friendly steve…

Excellent service very friendly steve did a very good job at aberdeen store

10 July 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us an amazing 5 star review!

We are so happy you enjoyed your shopping experience with us and we will pass your lovely feedback over to Steve

Happy new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

Excellent service yet again

After a successful visit to the store very recently with top class support from Simon, we returned to get our second bathroom done. We were offered assistance soon after entering the store and were given excellent help and advice from Linda. We came with ideas and Linda was able to tell us what she could offer to match what we had in mind. Linda was very knowledgeable about the different ranges and directed us with precision around the showroom. She checked stock whilst we went to consider tiles and Simon offered us some assistance along with Linda in picking floor and wall tiles to really finish off the look and we can’t wait to see it all put together.

9 July 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Hi

Thank you for your great feed back I will pass this over to the showroom.

Thanks
WDB

Rated 5 out of 5 stars

Stress Free Experience!

Our transaction with Alice in the Glasgow Store was stress free.
Alice walked us through the showroom and advised us on what we required for our bathroom refit.
The selection on display was rather mind boggling but Alice was on hand to give unbiased advice
Delivery was hassle free with our order being brought up to our first floor flat without quibble.
An added bonus was being able to enrol for two years interest free credit
We would recommend wholesale domestic

2 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Alice made your experience in our Glasgow showroom stress-free and helped guide you through the wide range of options available for your bathroom refit. Providing honest, unbiased advice is something we pride ourselves on, and we're pleased Alice was able to help you find the right products for your needs.

It's also great to hear that your delivery went smoothly and that the team were able to get everything up to your first-floor flat without any issues. We're glad the interest-free finance option was an added benefit too.

Thank you for your recommendation and for choosing Wholesale Domestic. We hope you enjoy your new bathroom for years to come and look forward to assisting you again in the future.

Kind regards,
WDB

Rated 1 out of 5 stars

Worst customer service go somewhere elsec

We ordered our bathroom shower cubicle from this company no communication on delivery had to go to company for delivery tracking was due by 2 nd took day off no delivery then the 3 no delivery phoned the company they would get back to me nothing it turned up today at 8 o’clock to a empty house no word this order was arriving I give it no stars if I could absolutely shambles don’t use this company if you want good service

6 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon Allison,

Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the delivery delays and lack of communication.

We would like to clarify that we contacted you to advise that your original order had unfortunately been damaged in transit. During this communication, we explained that a replacement would be arranged and dispatched as a priority order to minimise any further delay.

We appreciate that the delivery experience did not meet your expectations, particularly with the uncertainty around delivery dates and the inconvenience of taking time off work. We are continually working with our delivery partners to improve communication and provide customers with more accurate updates.

Please accept our apologies for the inconvenience caused, and thank you for bringing your concerns to our attention. If there is anything further we can assist with, please contact our customer service team directly.

Kind reagrds,
Hayley

Rated 5 out of 5 stars

From the moment I entered the sales…

From the moment I entered the sales room both Kaitie & Charlene made me aware they were dealing with other customers and would attend to me as soon as possible,
When they were free they asked about my enquiry and what I required and within minutes I had the parts and happily leaving the sales room with the items I required.
Well done team.

2 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for your kind words.
This is the kind off service we aim to give all our customers
We will pass this over to the trade team.

Thanks
WDB

Rated 1 out of 5 stars

This company sells cheap toilets and…

This company sells cheap toilets and stuff is mostly unchecked and un tested ive had 2 different bathrooms from this company and both had issues they just buy chinese rubbish at bulk and sell at a premium stay well clear you have been warned spend a few extras quid and shop elsewhere i will never buy anything from them again

13 May 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Afternoon,

We're sorry to hear that you've had issues with your purchases and that your experience has left you feeling disappointed. We take product quality and customer feedback very seriously, and we'd welcome the opportunity to look into the concerns you've raised.

Please contact us at help@wholesaledomestic.com with your order details so we can investigate further and assist where possible.

Thanks,
WDB

Rated 5 out of 5 stars

Customer service was extremely helpful…

Customer service was extremely helpful , answered all my questions .

3 July 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Hope you are well,

We are glad to see you had an amazing customer service experience while shopping with us. Here at wholesale domestic we strive to have the knowledge on hand to assist with any question our customers may have and we are glad to have assisted you.

Thank you for shopping with us, happy new bathroom,

Kind regards,
WDB

Rated 5 out of 5 stars

I had a fantastic experience selecting…

I had a fantastic experience selecting the bathroom. Yvonne made it easy, and efficient to select a complete bathroom remake that I was very happy with.
A great customer service and the guidance was time efficient which I really appreciate.

3 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

We are glad to see that you had a amazing customer service experience while shopping with us. We will pass the kind words onto Yvonne and will continue to deliver excellent customer service.

Thank you for shopping with us and happy new bathroom,

Kind regards,
WDB

Rated 5 out of 5 stars

Went in to revise my order and Linda…

Went in to revise my order and Linda Doran, who was on the counter when I went in, helped sort out everything. There seemed to have been some sort of error and my estimate had been scrub so she cheerfully redone it for me and advised me what the stock in some of my items were. Top class customer service Linda thank you.
Brian Smith

2 July 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Linda!

Many thanks
WDB

Rated 1 out of 5 stars

Do not buy Hydra Polished Stainless Steel Shower …

I purchased a lovely Hydra Polished Stainless Steel shower from Wholesale Domestic in Glasgow at the end of March 2025 and it was fitted by a plumber in April last year. It has stopped working and is only giving me cold water. This shower is now only 14 months old. They say the warranty was up at 12 months even though the website says '3 year guaranteed for piece of mind' but Wholesale Domestic are only offering me a new cartridge......and they don't have any ,so the shower is currently useless. They won't give me a new shower. Why Not?
Just to warn everybody not to buy this shower!!! My previous fancy shower lasted 17 years.

30 June 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi
Thank you for contacting us.
I can confirm that a replacement shower has been arranged and is currently being processed for dispatch.
Please accept our sincere apologies for any inconvenience this issue may have caused. We appreciate your patience and understanding while we work to resolve the matter.
At Wholesale Domestic, we take pride in providing excellent customer service and are committed to ensuring your replacement reaches you as quickly as possible.

If you have any further questions, please do not hesitate to get in touch.
Kind regards,
WDB

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff

1 July 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us an amazing 5 star review!

We are so happy you found our staff to be friendly and helpful

Happy new bathroom!

Many thanks,
WDB

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