Whirlpool India Reviews 

Very poor service and bad expriance in customer support waste time more than50 min. of hold a call

I bought a washing machine in 2024. It's backside started rusting within 1 yr. Don't buy their washing machine. Complete waste of money.

Very poor service h
Ist fitting time pr nhi ki ac ki second agr ki to proper nhi ki proper check nhi kiya gya fit krne k baad continue call kr rhe h number switch off h koi call nhi pick kr rha

I am purchased a microwave oven last year but in only 8 - 9 months it's stop working. I am contacting coustomer care they said we will give you a service with in 24 hours . But service person arrived after 3 days . And say it's display not working. And I am replaced it with in a week but after 15 days it's not replaced and I am continuously try coustomer care no and also a service center managers number but no one answer the call .

Very bad service experience. They offer many promises, but when you contact customer care, they assign someone who asks for money even when the product is still under warranty. I paid expecting that my washing machine issue would be resolved properly, but the problem remains the same. No one is listening or taking responsibility. Extremely disappointed with the service.

I have faced a pathetic experience with whirlpool, i have purchased washing machine, and it is not installed even after 9 days of esclation to whirlpool. They are providing pathetic service to customers. I will not recommend anyone to go for whirlpool products.

Third class service in whirpool
No any one purchase any electronic item whirpool

please dont purchase any product from whirpool. they have no service engineers
very bad srvices, unprofeasional employee. also product are very bad.
sabse kharb company hai .

⚠️ WARNING TO CUSTOMERS ABOUT WHIRLPOOL SERVICE ⚠️
I am sharing this message based on my personal experience with Whirlpool service support.
I registered a complaint for my Whirlpool refrigerator on 11th May at 9:52 AM (Ticket No: CAL11052605052). Even after several days, no technician has visited, no proper update has been provided, and none of my emails have received even a basic reply.
A refrigerator is an essential home appliance, and such irresponsible after-sales service from a reputed company is completely unacceptable.
Customers are requested to think seriously before purchasing Whirlpool products
If a company cannot even respond properly after registering a complaint, how can customers trust their service?
Please improve your customer support system and respect customers’ time and trust.

Whirlpool customer service is worst and pathetic

The service of Whirlpool company is very bad. The person who comes for service tries to solve the problem sitting there itself, hence the service of Whirlpool company is absolutely rubbish.Because I have had a refrigerator and a washing machine for the last 5 years and whenever I call, they just call and leave it, then they come and just say on the phone, do this like this, do that like that.

Bad service experience … customer care service is useless .. they don’t care about customer … talk rudely and don’t give any response

Ek no ki ghtiya service hai .. recent 2wks pehle double door refrigerator liya hai ..jb inke technician ne aa kr open Kiya tb uspr dent tha .. hum bola exchange krwao . or fir kehte hai k jo apne refrigerator liya hai uska koi or piece available hi nhi hai ab ap koi or refrigerator le lo ..jb humne ultranative choose Kiya or pucha ye available hai to bole ji sir hai hume bola thk hai vo bhejwa do to bole k uske liye 15din wait krni pdegi apko mtlb customer ek to paise lgaye or upper se itne din k lye apni hi cheej k lye payment krne k baad wait kre. Jb ki issue bhi inki side se hai .agr issue Customer ki side se koi ho fir to pta nhi kitna time lgaye ye .Customer ko kitna preshn krte hai ..koi customer koi update nhi de rhe koi customer care pr baat nhi hoti.. pehle review check kiye hote to kabhi na whirlpool ka kuch lete ..ek no ki ghtiya service hai

Bad service.
No one whirlpool service center can't respond.
Please don't buy any whirlpool company products. Customer care support also not answered your call don't buy . West off money

I have no issues about service but in Maharashtra most people buying whirlpool product and most them is marathi but when I called at customer service there is no option for marathi language. So I requested to add marathi language for customer service. If you think customer is valuable for you so please do needful things otherwise you can do le go my concern.

Frustrating Post-Purchase Experience with Whirlpool & Croma
​Rating: ★★☆☆☆
​I am writing this to highlight a deeply disappointing service cycle following my recent purchase of a Whirlpool refrigerator from Croma. While the sales process was smooth, the after-sales support and product quality control have been significantly below expectations.
​Timeline of Events:
​Sunday: Purchased the unit from Croma.
​Tuesday: Delivery arrived.
​Thursday: The installation engineer arrived (a further 2-day wait after delivery).
​The Issue:
​Upon unboxing and inspection during installation, I noticed visible scratches on the microfilm coating. This is clearly a manufacturing-level defect and not something caused by external handling after delivery.
​Resolution & Service Failure:
​When I raised this concern, both the Croma store team and the Whirlpool installation engineer informed me that they would not replace the unit for a "cosmetic" issue of this nature. Furthermore, I was told that even if a replacement were approved:
​It would take an additional 15 days to process.
​There was no guarantee that the new unit wouldn't have similar defects.
​Final Thoughts:
​It is disheartening to invest in a premium home appliance only to be met with a defective finish and a "deal with it" attitude from both the retailer and the manufacturer. Expecting a customer to wait over two weeks for a replacement—with the risk of receiving another damaged unit—is not the level of service one expects from established brands like Whirlpool and Croma.
​I hope this serves as a cautionary note for others regarding the current state of their quality checks and grievance redressal.

Extremely disappointing service experience. My washing machine issue was reported on 28th April while the product is still under warranty, yet the problem remains unresolved due to constant delays, poor coordination, and false commitments from both the service team and customer care. I was repeatedly given new dates for part replacement, only to face further postponements each time without any proactive communication.

The biggest frustration has been the complete lack of accountability and urgency for an essential household appliance. Customer support has been highly inefficient, responses are delayed, and the overall service process has been exhausting and stressful. For a brand like Whirlpool, this level of after-sales service is unacceptable. Customers expect timely solutions, transparent communication, and reliable support—not endless follow-ups and broken promises.

Have purchased ac and installation person did the worst job with installation. The water is constantly leaking and has spoiled the wall my wooden fixed wall table and the whole place is flooded with water. I have been calling him from 4 days no response. Is this how u plan to work.

They don't provide service on time, they say Monday, they say Tuesday, they say Wednesday but they don't come on that day and the service
is very bad.If you provide one service another gets closed If you fix the second the third one creates a problem People with no experience come and repair