Whirlpool India Reviews 

1,036
TrustScore 1 out of 5

1.0

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, most reviewers were let down by their experience overall. Customers frequently expressed strong dissatisfaction with the company's service and product quality. Many encountered issues with appliances breaking down shortly after purchase, leading to frustration. The customer service was widely criticized for being unhelpful, unresponsive, and difficult to reach, often providing automated replies or failing to follow through on promises. Some people also felt that technicians often failed to resolve problems, sometimes requiring multiple visits or charging for services that should have been under warranty. Reviewers frequently mentioned rude or unprofessional staff, and a lack of accountability from the company. Additionally, many experienced significant delays in service requests, including product installations and repairs, leaving them with non-functional appliances for extended periods.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers expressing extreme disappointment and... See more

Product

Reviewers highlight significant dissatisfaction with product quality, with many warning others not to... See more

Customer service

Consumers find customer service to be a source of significant dissatisfaction, with many reporting poor... See more

Staff

Reviewers mention significant dissatisfaction with the staff, citing issues such as unprofessionalism,... See more

Quality

Customers consistently express strong dissatisfaction with product quality, with many reporting that items... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number. WhatsA... See more

Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi ba... See more

Rated 1 out of 5 stars

Third class service... Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response... See more

Rated 1 out of 5 stars

Greetings from Whirlpool!! Please accept our sincere gratitude for the time taken and efforts made by you in sharing your concern with us. We would like to inform you that we have sc... See more


1.0

Bad

TrustScore 1 out of 5

1K reviews

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No history of asking for reviews

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1.0

All reviews

(1,036)

175 reviews in the last 12 months

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Rated 1 out of 5 stars

Third class worful washing machine…

Third class worful washing machine service is bad they had only one person complete to technical in thane area i taking 3 dayes to repair my worful washing machine emjejet so I changed my new washing machine with samsung top load washing machine is best service so don't buy worful washing machine go for other washing machine

13 June 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my Whirlpool 431L refrigerator purchased in 2023. Within just 2.5 years, the fridge has broken down 6 times, which is completely unacceptable for a premium household appliance. Every few months, a new issue arises, causing inconvenience and additional stress for my family.

The product quality has been very poor, and the after-sales service has not provided a permanent solution. A refrigerator is expected to last many years without major problems, but this unit has been unreliable from the beginning.

I chose Whirlpool because of its reputation, but my experience has been frustrating and disappointing. I would not recommend this refrigerator to anyone looking for a dependable appliance. Whirlpool should seriously improve both its product quality and service support."

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Giving 1 star because O stars is not an…

Giving 1 star because O stars is not an option. The service from Whirlpool has been absolutely pathetic. My fridge has been facing issues, and despite raising multiple requests, the technician/service team has failed to resolve it.
Major issues faced:

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst service ever...my double door…

Worst service ever...my double door refrigerator freeze control PCB board got damaged due to high current.To replace only PCB,they r charging me around Rs7000 just for PCB.The service charge has been paid already extra of Rs700.While the same PCB in India mart website costs only of Rs2200.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

It has already been 4 days since I…

It has already been 4 days since I purchased the AC and nobody has come for installation. Your team keeps saying “we will call in 2 hours” but nobody responds. This is extremely poor service and very disappointing from Whirlpool. If this is not resolved immediately today, I will escalate the matter publicly and through consumer complaint channels.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing customer support…

Very disappointing customer support experience from Whirlpool.

We purchased a refrigerator and have been trying to complete the warranty registration for the past 2 weeks. Multiple requests were raised, but no one provided a proper resolution. One service person visited for the demo but left without completing the registration and simply said the invoice was enough.

The WhatsApp support experience was also frustrating. Even after clearly explaining the issue multiple times, the agent did not properly guide us regarding the warranty registration process and kept asking repeated questions without understanding the concern.

We had to wait for a long time just to get connected to an agent, and even after that there was no proper clarity or confirmation shared. Customers should not have to struggle this much for a basic request.

Expected much better support and coordination from Whirlpool.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service by Whirlpool

Very poor service by Whirlpool. Our refrigerator has been out of order for the last 3 days, but the required part has still not been dispatched. Now the service team is asking us to wait 10–15 more days in this extreme summer. After taking full payment immediately, such delay is completely unacceptable. Highly disappointed with Whirlpool service.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality of single door whirlpool refrigerator

I purchased single door refrigerator and machine was stopped only in two months.
I suggest no one should purchase whirlpool refrigerator, it is very very poor quality.
I called many times to customer care but they irresponsible person.
I have wasted money for this poor quality refrigerator .
If I give 0 rating then it will be insult of 0.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service Don’t Buy

Bought refrigerator on 15 march 2026 now cooling stop
Compressor stoped working automatically
Very poor service
No response from 40 min on call
Call gets disconnected when choose to speak English or Hindi
No response from service centre after dialing more than 50 times
Repenting after buying refrigerator
Ticket was raise 48 hours before but no response yet

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Very bad custom service and very poor product

Maine ek ac liya tha inverter ac 13 may 2025
4 month sahi chla fir usme e6 error aane laga
And fir maine march 2026 me complain kiya to bola gya ki one month bad pcb aayga to lag jayga fir mai one month wait kiya and pcb aane ke bad mechanic lagane aaya and wo pcb usi time khrab bhi ho gya fir maine complain kiya to ye koi response ni de rhe upar se inke worker in ganda behaviour hai dhang se bat krne bhi ni aata lagta hai jaise inse hamne whirlpool ka product liya to ye log hampe aihsan kar rhe, inka customer service itna ganda hai ki kya bolu, aj ke bad kbhi mai whirlpool product ni lunga and kbhi kisi ko prefer krunga lene ko, very bad product and very poor service

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service h

Very poor service h
Ist fitting time pr nhi ki ac ki second agr ki to proper nhi ki proper check nhi kiya gya fit krne k baad continue call kr rhe h number switch off h koi call nhi pick kr rha

20 May 2026
Unprompted review
Rated 1 out of 5 stars

I am purchased a microwave oven last…

I am purchased a microwave oven last year but in only 8 - 9 months it's stop working. I am contacting coustomer care they said we will give you a service with in 24 hours . But service person arrived after 3 days . And say it's display not working. And I am replaced it with in a week but after 15 days it's not replaced and I am continuously try coustomer care no and also a service center managers number but no one answer the call .

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Very bad service experience

Very bad service experience. They offer many promises, but when you contact customer care, they assign someone who asks for money even when the product is still under warranty. I paid expecting that my washing machine issue would be resolved properly, but the problem remains the same. No one is listening or taking responsibility. Extremely disappointed with the service.

18 May 2026
Unprompted review

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