BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... See more
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See what reviewers are saying
We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... See more
First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... See more
I’ve been using this service for well over ten years and as an infrequent traveler the fact that I can dip in and out is important for me. The service is great value for money and works well. Any time... See more
Company details
About When Away
Written by the company
Access the internet like you're in the UK
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Contact info
18-19 Iron Gate, DE1 3GP, Derby, United Kingdom
- support@whenaway.co.uk
- www.whenaway.co.uk
4.1
Great
468 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent service and advise and it works
Informed me that it would work in Ukraine and they were true to their word, after trying it for a week for £5.00, I took out an annual subscription . Excellent email information and help from the staff. Easy to install and works great.
30 March 2023
Easy to use
I'm not very techy minded but glad I was able to get my head around setting this up on my tablet.
29 March 2023
It works it works again
29 March 2023
First time using a vpn..diary of a non-geek
First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use.
Whenaway was less impenetrable, but could still improve and simplify the process of actually using it. Worked out eventually through trial and error, but it took about half an hour . Needs an i-diots user guide for non-geeks.
25 February 2023
I downloaded the app as i can't read…
I downloaded the app as i can't read or understand Turkush tv to enable me to fill in rime whilst away having dental treatment and recuperating.
The frustrating part was it kept buffering, However I am sure it was due to Internet connection in hotel, so make sure you at least have a good connection.
1 March 2023
Always works when abroad good…
Always works when abroad good communications with the helpline
5 March 2023
Unable to connect !
4 March 2023
Very happy with the service
5 March 2023
Excellent VPN to access TV abroad
I couldn't access the BBC or ITV, or other items when I arrived in Spain. I asked the question of Google and found the When Away app had been recommended. It is a short term.VPN and extremely reasonable.
I was actually astounded to find an app that lived up to the promises,was easy to set up ,and made my break much mire pleasurable. Thank you
21 February 2023
The pass didn’t work and I still…
The pass didn’t work and I still haven’t been provided with my refund. Would not recommend.
2 March 2023
Great vpn but it does depend on the…
Great vpn but it does depend on the quality of the internet when your away.
Easy to use and cancel when you’re back in the UK.
28 February 2023
Perfect viewing no buffer
Being able to watch all my favourite programs on catch up as well as live tv
28 February 2023
A service I found by scrolling the…
A service I found by scrolling the Internet. So easy to set up, it’s a game changer being able to watch UK TV stations. Excellent. Highly recommend. 10/10
24 February 2023
Unprompted review
Worked brilliantly
Worked brilliantly! Highly recommend. We were able to view BBCiplayer, ITV, Chanel 4 and 5. While in Spain.
1 February 2023
Got no where,tried to get bbc and its for an hour gave up ,money wasted
Reply to questions!
10 February 2023
I never got it working while away
I never got it working while away, had a connection but got stuck on the VPN side and just wanted to get some english channels on while away.
1 February 2023
Great value and easy to use ..
Easy to use and great value for our stay in Tenerife.
We escape the UK winter for 8 weeks and are able to watch all the UK live TV and catch up
programmes .
11 January 2023
This is a game changer - do it !
After downloading prg in Uk and trying to play them in Srl Lanka I had an error message I was gutted . Finally decided to scroll the internet and found you a real game changer .
Perfect 👍
27 January 2023
It didn’t work
23 January 2023
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