Whatever Wheels Yamaha Reviews 802

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I purchased a great motorcycle from this dealership. From the minute I contacted them through the website, and then speaking with Luke, communication was 100%. I was sent a video of the bike, and I... See more

Rated 3 out of 5 stars

Received exactly what I bought. It appeared my order waited as “order received “ for 3 or 4 days and my contacting them triggered shipping; or maybe it was coincidence? Communications were ok but a li... See more

Rated 5 out of 5 stars

The staff at Whatever Wheels are really friendly, knowledgeable and helpful. Luke helped me decide on which electric bike best suited my needs and guided me through the whole process seamlessly. Ja... See more

Company replied

Rated 5 out of 5 stars

First time visit to whatever wheels for a recall and service for my MT10. What impressed me was the guy from Kent who’d driven 5 hours to pick up his son’s repaired bike from them, as his two local de... See more

Company replied

Company details

  1. Motorcycle Dealer
  2. ATV Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Used Motorcycle Dealer
  6. Yamaha Motorcycle Dealer

Written by the company

WhateverWheels Yamaha: Your Premier Destination for Yamaha in Lancashire Welcome to WhateverWheels Yamaha, your trusted and award-winning motorcycle, scooter, and ATV dealership. Based in Great Harwood, Blackburn, we are the North West's leading retailer for everything Yamaha. Since our establishment in 2009, we've built a reputation for excellence, integrity, and an unwavering commitment to the riding community. As an official Yamaha dealer, we proudly offer the complete range of new Yamaha motorcycles, scooters, ATVs, and side-by-sides. From learner-legal 125cc machines and dynamic Hyper Naked models to the adventure-ready Ténéré and the premium TMAX, we have the perfect Yamaha to suit every rider's needs and aspirations. Our showroom also features a wide selection of high-quality used motorcycles and scooters, offering fantastic value and choice. Our dedication to customer satisfaction extends beyond sales. Our Which? Endorsed Workshop, staffed by fully qualified and Yamaha Certified Mechanics, provides expert servicing, repairs, and MOTs for all makes and models. We also stock a comprehensive inventory of genuine Yamaha parts and accessories, as well as a great selection of riding apparel, ensuring you have everything you need to maintain and personalize your ride. At WhateverWheels Yamaha, we believe in building confidence through transparency, professional service, and a passion for two and four wheels. We offer competitive finance options, nationwide delivery, and a hassle-free part-exchange service. We invite you to visit our showroom in Lancashire to experience the WhateverWheels difference for yourself.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

802 reviews

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1-star

Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I bought a new 2026 MT-125 in black for…

I bought a new 2026 MT-125 in black for my 17-year-old son. The bike looks great, but there was one issue that could be considered either minor or quite serious, depending on how you view it.

The rear brake pedal was only about 11 inches from the ground, while the gear change pedal was around 12 inches high. I personally struggled to feel the brake pedal under my foot, and my son, who is completely new to riding, didn’t even realise there was a rear brake pedal because it was set so low.

I contacted the dealership to explain that the rear brake pedal needed adjusting. They told me the one in their showroom was actually lower than mine, but said I could bring the bike in and they would adjust it quickly as it was only a small job. I asked if they could send someone out instead, since it was a 60-mile round trip and the rear brake position should really have been checked before delivery. They refused.

In the end, I didn’t take the bike back and they didn’t offer to visit. I had originally planned to buy either a new MT-07 or an R7 from them for myself, but instead I purchased a new Aprilia 660 elsewhere. All future servicing for the MT-125 will also be carried out by another dealer.

According to the Yamaha factory manual, the recommended height for the rear brake pedal on an MT-125 is between 25 mm and 35 mm (1 to 1.4 inches) above the top of the foot peg

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and great MC!

I purchased a great motorcycle from this dealership. From the minute I contacted them through the website, and then speaking with Luke, communication was 100%.
I was sent a video of the bike, and I identified a minor issue which was immediately rectified; a replacement handguard was purchased and fitted.
This company use a guy called Dale to deliver their motorcycles to customers. Dale contacted me before and during the drive, making the delivery a breeze! The bike had been secured very well in the vehicle and was handled very well at my property.
I fully recommend Whatever Wheels if you are looking for a bike, and for delivery, if applicable.

4 May 2026
Unprompted review
Rated 3 out of 5 stars

Product fine, service could be better

Received exactly what I bought. It appeared my order waited as “order received “ for 3 or 4 days and my contacting them triggered shipping; or maybe it was coincidence? Communications were ok but a little slow (i was initially given the wrong information for the courier/tracking). I wonder if they’re not a little short handed.

23 April 2026
Rated 5 out of 5 stars

excellent customer service

excellent customer service, enjoying the lexmoto diablo excellent machine. i will be buying another bike from yourselfs. polite staff always there to help you. delivery service 100% repliable.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

They kept me in the loop and was fast

They told me everthing I asked and kept me in the loop was delivered really quick and the delivery was perfect they showed me through the bike help me set everthing up v5 was sent with in a week was taxed instantly perfect would recommended

24 March 2026
Rated 5 out of 5 stars

Helpful friendly service....

I've dealt with this company on many many occasions for various reasons from buying accessories, clothing and of course bikes and scooters they always go out of their way to help not only when purchasing directly from them but servicing and problem solving when I have bought elsewhere. Dean in particular is extremely professional , knowledgeable, helpful and great to deal with. Whatever Wheels is my go to place

10 February 2026
Rated 5 out of 5 stars

Purchasing a bike was straightforward…

Purchasing a bike was straightforward and its delivery was hassle-free. The bike matched the description perfectly and arrived in excellent condition! However, customer service didn't quite live up to expectations – I found myself having to follow up several times due to slow responses. It took close to three weeks for the bike to arrive, and I also had to reach out about the logbook. Unfortunately, these issues dulled the thrill of getting my first bike.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Order to door in less than 24 hrs. Thank you.

29 August 2025
Whatever Wheels Yamaha logo

Reply from Whatever Wheels Yamaha

Thank you for the fantastic review! We're thrilled to hear your order arrived in less than 24 hours. We appreciate your business and hope you enjoy your purchase!

Rated 5 out of 5 stars

a first class experience from start to…

a first class experience from start to finish buying and delivering of my bluroc heritage 125cc in grey well done.

10 July 2025
Whatever Wheels Yamaha logo

Reply from Whatever Wheels Yamaha

We're thrilled to hear you had a first-class experience from start to finish! Thank you for the wonderful feedback. Enjoy your new Bluroc Heritage 125cc—we look forward to assisting you again in the future!

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