Got scammed as well. Made an order on the 26th June 2025, but they never shipped. Contacted via email several times, they always promised to ship shortly, mentioning issues with warehouse staff being... See more
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No tracking number. I ordered from them 8 days ago, and i still don't got a tracking number. The order status is : Payment accepted. The money it's gone and the items are "lost in transit" at the pos... See more
Put an order at 12pm, the package was ready to ship by 2pm. In meantime, one of the selected items was out of stock, but they (Brandy) reached me out immediatelyy via email/phone call to inform... See more
Bin wirklich begeistert mit dem Shop. Die Mitarbeiter haben blitzschnell auf meine Anfrage per Chat reagiert und nachdem alles geklärt wurde habe ich meine allererste Bestellung bei denen aufgegeben... See more
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The best customer support i have ever…
The best customer support i have ever get.
This guys are professionals. You name the wish and its on the way to you.
I have searched for one detail for my build all internet says out of stock but they have it and send it to me even when the post offices was not working! This guys are incredible!
weapon762 4ever!
Great service, good quality, nice prices.
Got a problem with my order. Problem was solved really quick, without any complications. This is how customer service has to be. Thanks Brandy from weapon762 for the awesome service and thanks weapon762 for taking giod care of your customers.
Great customer experience
I am very satisfied with Weapon762 customer support - very helpful and flexible. It has been always a great customer experience.
Great service!
Ordered online without problems, received what I ordered! Cool products, fair prices! Great support over email.
One of the best airsoft stores on the web!
One of my preferred stores on the web to purchase airsoft gear. Great products catalog apart, they always grant fast shipping and a really excellent customer care! 5 stars for life!
Excellent customer service
Excellent customer service, quick response, variety of good products and more, recommended!
Super nice Support
Super nice Support. Contacted me really quick via Whatsapp and was really nice. The shop is one of my favourite shops to order from.
Excellent customer service
I had a little problem with my paypal but Brandy helped me even at Sunday night. Excellent customer service, really impressed and would definitely order again.
Great webshop and customer service
Great webshop and very good customer support.
Had an issue with a discount that wasnt working correctly and I received very polite and accurate help from their support. Also they correcte the error and refunded me within a matter of minuts.
All good and the customer service is…
All good and the customer service is awesome! Thanks Brandy!!!
Excellent Customer Service
Ordered 2 items from the website, but turns out one was out of stock. Brandy contacted me very quickly via WhatsApp the next day to explain the problem, offered a replacement, refund or discount and solved the issue very quickly. Excellent customer service, really impressed and would definitely order again.
First of all
First of all, I would like to thank Jose Luis for everything !He was always very helpful! He also helped in his spare time.It does not act as if a seller is talking to the customer, rather than a sportsmate with the sportmate!It is always a pleasure to order from here, the products are of good quality, the service is impeccable!
Absolutely the best airsoft website in…
Absolutely the best airsoft website in Europe. Many choice , best quality products ! And fast delivery 🙏
Of my favorite stores
Of my favorite stores. excellent service, attentive staff, speak several languages, are always there to support and help in customer service. super fast shipments.
*****
Weapon762 are awesome!!
The team over at Weapon762 are awesome! I’ve ordered from them numerous times & they’ve always been super polite & helpful! I’m also from the U.K. and the items always arrive in perfect condition & on time! Which is ideal for someone who Airsoft’s pretty much every week!
They sell some really awesome items & I think their quality overall is insanely good! I would highly recommended ordering from Weapon762! Super happy with the service and products I’ve received :D
Excellent shop, high quality gear & great prices!
Excellent shop with great and high quality gear..
Shopping at weapon762 for around 4 years and never had any issue, my friends also and the costumer service is great, always helpful.
Shipping across EU fast even in this covid period.
One thing i would like is more restock of bestsellers 🙏
I have many items vests, uniform, helmets, headsets, bag, covers, holster, belts and I dont have even one complain..
I am killin my uniform gen3 original cutting in Multicam for 2 years and it stilldnt ripp or something else as well my CPC vest..
By the way the best i had so far even compared to some real military i had..
So feel free to shop at weapon762
I totally recommend it!!!
Keep up!
Thank weapon762
Sehr guter Service/ Very good Service
Gute Auswahl, unschlagbares Preis-Leistungs-Verhältnis und extrem guter Service, mit schnellem Versand/ Austausch.
Good range of products, great price for the quality and very good service.
Excellent & quality
I have bought several times and they have always arrived on time, the products are great and of very good quality.
A 5-star service!
A 5-star service!
A very intuitive and easy to use website.
Personalized, fast and efficient service, with great sympathy and great professionalism!
I recommend!
Congratulations WEAPON762
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