Got scammed as well. Made an order on the 26th June 2025, but they never shipped. Contacted via email several times, they always promised to ship shortly, mentioning issues with warehouse staff being... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No tracking number. I ordered from them 8 days ago, and i still don't got a tracking number. The order status is : Payment accepted. The money it's gone and the items are "lost in transit" at the pos... See more
Put an order at 12pm, the package was ready to ship by 2pm. In meantime, one of the selected items was out of stock, but they (Brandy) reached me out immediatelyy via email/phone call to inform... See more
Bin wirklich begeistert mit dem Shop. Die Mitarbeiter haben blitzschnell auf meine Anfrage per Chat reagiert und nachdem alles geklärt wurde habe ich meine allererste Bestellung bei denen aufgegeben... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scammers - do not buy
Got scammed as well. Made an order on the 26th June 2025, but they never shipped. Contacted via email several times, they always promised to ship shortly, mentioning issues with warehouse staff being on sick leave or annual leave, but in the end, they never shipped. Likely scammers, I reported the transaction to PayPal, hopefully they will help.
Attention thieves
Attention
Be careful,don't buy anything because you'ill get robbed.
It used to be a good store but now they're thieves.
No tracking number.
No tracking number.
I ordered from them 8 days ago, and i still don't got a tracking number. The order status is : Payment accepted. The money it's gone and the items are "lost in transit" at the post office, even if the carrier on the recipe is GLS Spain
very slow shipping not very cool of them
Fast shipping and good CS
Ordered multiple times through the years. Fast shipping and very good customer service. Would recommend.
Got an amazing deal on a Staccato P
Got an amazing deal on a Staccato P. Shipping was fast and secure. Great company good customer feedback. I highly recommend them for all your pew pew needs! 100%
Placed many orders there for some…
Placed many orders there for some years, awesome site and great customersupport!
Amazing prices and customer service
Genuinely awesome store with extremely low prices. I received the wrong product and they offered to send me the correct product at no additional cost and I get to keep the wrong product. Where have you seen that before? Definitely ordering more stuff from here.
I had ordered the wrong product and…
I had ordered the wrong product and they very quickly offered to replace it at no additional cost. Very good team!
Be aware.
At the moment, six days have passed since I make order, and receive confirmation of payment. The employees of the company did not contact me in any way about the delay. I will update my review as the situation becomes clearer.
Update as promised:
After I contacted the store representative, I was assured that the order would be sent as soon as possible.
I was also offered a discount in the form of an apology.
Package with all ordered products was received 10.05.23.
Packed was very bad, but the goods were not damaged.
The conclusion:
Declared 24 hours for processing and sending the order, do not correspond to reality.
Estimated time to receive your order is one weeks.
Update:
I make second order.
They promised me refund on shipping fees for next order as discount.
Order shipped in same day, but refund not given.
After numerous letters, after 26 hours they finally replied that they had fulfilled their promise.
Super shop with very friendly communication and very helpful
Due to a mistake on my part, I had to refuse to accept the package. The Weapon762 team responded fantastically and quickly. I am very grateful to you and wish you continued success.
I refommend
Fast delivery. Correct prices. Flexible, helpfull support with fast reaction to emails. Reliable products. 100% reliability! Recommend to everyone
Awesome customer service!
Very fast response, the prices are the best from all the shops i know, and the customer service is awesome, i just can recommend everyone to buy your stuff here.
David Peter, Airsoftcustomcoating
The best store and the best service!!!
I had some problems with payment, but Michelle from
Customer Service was very professional in helping me with my problem. The best store and the best service. Recommend!!!
Michelle from customer services 🙌🙌
Michelle from customer services was very helpful indeed, i am already excited to get my order now.
Best Airsoft shop
With the best price and equipment,
there is no store in europe with better products, price and quality!
WEAPON762 is best 100% / Why you should visit!!!
First of All Customer service TOP NOTCH ! best of the best
second, the amount of goods the shop has is amazing and same can be said for the prices!
Last shipping and communication on part of the shop is some of the best I have ever seen !
WEAPON762 just best !
thanks guys !
RMA TEAM.
Great customer service
Great customer service, good post, took 2 weeks to reach me, will definitely be ordering from them again soon, good experience
This is by far the best airsoft store I…
This is by far the best airsoft store I have ever seen and I have been to many. The products are on point, the price and quality are great. The customer service is super fast and helpful. Overall, couldn’t be happier with this outstanding service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








