The Watch Club Reviews 

384
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've had the pleasure of purchasing 2 incredibly unique timepieces at The Watch Club. Matt took care of me both times, and each experience was better than the next. His knowledge is infectious, his de... See more

Rated 5 out of 5 stars

Buying from strangers via the Internet can be an adventure. But must not be. The entire communication with Matt from the Watch Club has been flawless from the start on and I felt being in caring, good... See more

Rated 5 out of 5 stars

Made two purchases from The Watch Club, both online. Received great service from Matt on both occasions - fast response to enquiries, fast delivery (amazing Christmas wrapping too!) and great follow u... See more

Company details

  1. Watch Store

Written by the company

Based in the heart of Mayfair, London, The Watch Club specialise in the buying, selling, & part-exchanging of both vintage and modern wristwatches. We’re fiercely proud of our high expectations when it comes to the condition of our watches; we make a point of always having the country’s best examples of pre-owned and vintage wristwatches in stock. We do not re-paint the dials of vintage watches, nor do we heavily polish the cases. As with old furniture and motor-cars, original finish is pre-eminent. We understand that buying a good watch can be a significant moment in our customers’ lives, we do not place ordinary commerce ahead of pure experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

384 reviews

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4.8

All reviews

(384)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent from start to finish! ⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with The Watch Club. From my initial dealing with Maria, to making the actual purchase with Andrew.... Both were a pleasure to deal with, professional, friendly and genuinely knowledgeable. There was absolutely no pressure when it came to making a purchase, just honest advice and a clear passion for what they do. The whole process was smooth, transparent and enjoyable from start to finish.

Highly recommended, and I wouldn’t hesitate to return in the future.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Sales Service

I made my second purchase recently through the Watch Club, and was met with the same stellar level of service as experienced nearly 10 years ago. Although this time I had transacted online given I now live in Asia, however Matt got in touch with me to provide a personal touch and to also help me out with some questions. He also went extra yards to help me obtain some details from my original purchase which had been misplaced over the years. The new watch was dispatched almost immediately and arrived the following day to my UK address. Couldn’t ask for much more, and will be returning for my third purchase when the time comes.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Exceptional experience from start to finish. I came from the U.S. and was impressed by the professionalism and warmth of Maria and Andrew — both knowledgeable and a pleasure to work with. The process was seamless, efficient, and refreshingly pressure-free. Highly recommended.

4 November 2025
Rated 1 out of 5 stars

With all due respect I apologise i…

With all due respect I apologise i bought another rolex elsewhere so it was 3 from yourselves. Daytona being returned only because was faulty was the facts of the matter and the yaughtmaster I lost a fair amount on as wasn't happy with size and as for third watch Matt offered me a free polish with it I never claimed so I still believe you should never have taken another 250 off it. Honestly wish I had kept now as other dealer where I bought my new yaughtmaster 40 from said he would sort something for me but it was too late, and for the record I will never change mind and will never return unless you want to send me the 250 you took just because yous thought to do as I am in market for a another 1 you can guarantee it will not be yourselves I purchase from.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Great purchase experience

Very pleased with my experience at the Watch Club and the service I received from Maria along with the rest of team including Andrew and Matt. Professional approach, no hard sell, a fair price and they showed a lot of patience with me while I made a decision. Love the new watch!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

The Watch Club advised me well

The Watch Club advised me well, made the purchase effortless and ensured the watch strap fitted perfectly. The watch itself is immaculate and I am extremely delighted with my purchase. Would strongly recommend to anyone looking for a quality pre owned watch.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing selection, even better staff!

Melanie was a fabulous consultant, showing me multiple watches and talking through some of the unique aspects of each. The watch I bought, a fairly rare JLC, malfunctioned, no fault of the Watch Club, six weeks on and Matt, Tracy and Melanie have taken very good care of me, working immediately to remedy the repairs and get my watch back to me. I look forward to continuing to work with the team there.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Really fab experience with Matt

Really fab experience with Matt. I was directed to Watch Club by my brother in law, and found a beautiful 2000 Submariner Date. Matt took his time to talk to me about all the features and elements of the watch, as well as showing me through an Explorer II and Explorer I I was interested in. Really knowledgeable, helpful and honest. The help from Melanie when I came to pick up, with adjustments, advice on care and maintenance was fab. Matt has still been helping me with advice after sales. Now I understand why my brother in law signposted me to Watch Club. Highly recommend!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

A top notch place when it comes to quality products and quality service. A friendly and knowledgeable staff makes it a memorable shopping experience. Highly recommended without hesitation.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

I was strolling through Royal Arcade…

I was strolling through Royal Arcade and had in the back of my head that I wanted to buy a Submariner Date and I had actually joined a waiting list at an AD the day prior.

We were greeted at The Watch Club after making a spontaneous appointment and Matt produced an unworn 2024 Submariner Date which was exactly what I was looking for. I couldn't believe my luck. Matt was really knowledgeable and we almost bought a Daytona for my partner as well!

Couldn't recommend more! I fear I will be back soon purchasing another beautiful watch!

1 February 2025
Unprompted review

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