Arrived well packaged and perfectly on time. I p3aid the extra for the gift wrapping and wasn't disappointed.. The only real issue was that I ordered two gift wrapped items and there was nothing to i... See more
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Review summary
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Reviews shaping this summary
Nice-looking watch, delivered (eventually) when they promised. I was surprised, buying from a ".co.uk" address, that it was shipped from Holland and took a full ten days to arrive. I should have don... See more
Company replied
Started off ok but since I placed the order, they have been difficult to contact. The confirmation of order and other emails have been 'no reply'. Order No 11640164 They have still not informed me... See more
Company replied
I was initially concerned after receiving a shipping notification showing dispatch from the Netherlands when I bought from a .co.uk website but no issues with vat as it showed duties paid at checkout.... See more
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Company details
Written by the company
Order your watches quickly and securely at Watch.co.uk. Everything on stock, fast delivery throughout The United Kingdom. Official dealer of all offered brands.
Contact info
Willebrordusstraat 16, 3037 TR, Rotterdam, Netherlands
- https://www.watch.co.uk/contact/contact-form/
- www.watch.co.uk
4.2
Great
366 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impressed with my experience with…
Impressed with my experience with watch.uk
Purchased a watch as birthday gift, it arrived promptly, I was able to track my oder, the watch was just as described on the website, well packaged and in a lovely box. Card stamped with date for warranty.
8 May 2025
Unprompted review
Reply from watch.co.uk
Thank you so much for your lovely feedback, Nicole!
We’re delighted to hear that your experience with Watch.co.uk was such a positive one — from the timely delivery to the packaging and presentation.
We hope the birthday gift was a success, and we’d be happy to assist you again anytime!
The Watch.co.uk Team
Great value product with fast delivery
8 May 2025
Unprompted review
Reply from watch.co.uk
Thank you for your great feedback, Chris!
We’re glad you were happy with the value and speed of delivery.
Looking forward to welcoming you back to Watch.co.uk!
The Watch.co.uk Team
26 hours from ordering to my doorstep
26 hours from ordering to my doorstep. Cannot fault the service at all.
Have already ordered again.
1 May 2025
Unprompted review
Reply from watch.co.uk
Thank you so much for your wonderful feedback!
We're truly delighted to hear that your order reached you in just 26 hours — and even more thrilled that you've already placed another one. That kind of trust means the world to us.
We look forward to serving you again very soon!
Kind regards,
The Watch.co.uk Team
Communication was good, order got on time and a good looking watch with a nice but not boring vibe
I placed my order and immediately received the confirmation, delivery date, etc., and the delivery was on time.
I like the watch since I like rectangular watches with retro vibes. I would keep the size of the dial but make the frame maybe 2 mm thicker to make it look a bit bigger; after all, this is 2025. I have ordered the T24 Blue version, which is more versatile and more comfortable than the JLC Reverso. One start has been deducted since the warranty has not been stamped, and I need to contact them about that.
24 April 2025
Unprompted review
Reply from watch.co.uk
Thank you for your detailed and thoughtful review!
We’re really glad to hear that your order arrived on time and that you’re enjoying your T24 Blue — it’s a great choice, and we love your comparison to the Reverso! It's great to know you're into that sleek, retro rectangular style.
We truly appreciate your feedback regarding the dial proportions — and yes, you're right, it's 2025, so a bold frame is always welcome! 😊
As for the warranty, we're sorry it wasn’t stamped — our customer service team will be happy to assist and make sure everything is sorted quickly.
Thanks again for your order and for taking the time to share your experience with us. We hope to see you again soon!
Kind regards,
The Watch.co.uk Team
Great place to buy OEM straps.
This is the second time I've made a purchase from watch.co.uk. It was easy to find replacement straps for my watches. Transaction was straight forward and there was a good level of communication from dispatch to delivery. I would recommend based on my experiences.
28 April 2025
Unprompted review
Reply from watch.co.uk
Thank you so much for your wonderful feedback and for coming back to shop with us again!
We’re delighted to hear that you found the right OEM straps easily and that the whole process — from order to delivery — went smoothly.
Your recommendation truly means a lot to us, and we look forward to helping you again in the future!
Best regards,
The watch.co.uk team
Excellent experience!
Excellent experience, this company did exactly what it said it would. Lovely product, exactly as expected, delivery as promised next day, and a great price. I'd definitely use them again!
23 April 2025
Unprompted review
Reply from watch.co.uk
Thank you so much for your kind feedback!
We are delighted to hear that you had an excellent experience with us and that everything met your expectations — from the product to the delivery.
Your satisfaction is our greatest reward, and it would be a pleasure to welcome you back anytime!
Kind regards,
The Watch.co.uk Team
I would definitely use them again
I was initially concerned by some of the negative reviews. However these were very misfounded, the order was exactly as described, high quality and seems a genuine citizen replacement strap. I am more than happy with watch.co.uk yes there are based in Holland but the clue is in their name which is clearly in their website details. The order was placed on Monday with anticipated delivery on Friday, it was actually delivered on Wednesday which is a great service. I would definately use watch.co.uk again, do not be misled by some negative reviews.
23 April 2025
Unprompted review
Reply from watch.co.uk
Thank you so much for your wonderful feedback, Trevor!
We are truly pleased that your experience exceeded expectations and that you were happy with both the quality and the delivery time.
Your trust and kind words about Watch.co.uk are greatly appreciated.
We hope to see you again soon!
The Watch.co.uk Team
Best price by far
Best price by far. Extremely efficient service. What's not to love.
12 April 2025
Unprompted review
Reply from watch.co.uk
Thank you very much for your kind words!
We’re thrilled to hear you were pleased with both the price and the service.
We look forward to welcoming you back at Watch.co.uk!
The Watch.co.uk Team
No comments
9 April 2025
Unprompted review
Reply from watch.co.uk
Thank you very much for your feedback!
If you have any suggestions, we would be delighted to hear them as we are always looking to improve and would love to exceed your expectations on your next visit.
We look forward to welcoming you again soon at Watch.co.uk!
The Watch.co.uk Team
Watch strap arrived quickly after being…
Watch strap arrived quickly after being advised it was initially out of stock so pleased with communication.
Strap itself is a good quality and tool to fit it worked well.
4 April 2025
Unprompted review
Reply from watch.co.uk
Thank you very much, Christian!
We’re happy to hear that you were pleased with the communication, the quality of the strap, and the fitting tool.
We truly appreciate your feedback and hope to welcome you again soon at Watch.co.uk!
The Watch.co.uk Team
Reply from watch.co.uk
Thank you for your positive review! We're glad to hear that the strap met your expectations and was delivered promptly. If you have any questions or need assistance in the future, feel free to reach out! Kind Regards, Team Watch.co.uk
Great service watch strap came within…
Great service watch strap came within 24hrs.
20 March 2025
Unprompted review
Reply from watch.co.uk
Thank you for your wonderful review! We're so glad to hear that you received your watch strap within 24 hours. Your satisfaction is our priority, and we appreciate your support. If you need anything else, just let us know! Kind Regards, Team Watch.co.uk
Fast delivery came when said ot would…
Fast delivery came when said ot would thank u good experience
14 March 2025
Unprompted review
Reply from watch.co.uk
Thank you for your positive feedback! We’re thrilled to hear that you had a good experience with our fast delivery. Your satisfaction is our top priority, and we appreciate your support. If you need anything else, feel free to reach out! Kind Regards, Team Watch.co.uk
Poor Product
I have bought straps before from this retailer but on this occasion I didn't think the strap was as well made as usual and it didn't fit the watch properly. I had to buy another strap from a different retailer.
10 March 2025
Unprompted review
Reply from watch.co.uk
Thank you for your feedback, and we are sorry to hear about your experience. We strive to maintain high quality in our products, and it's disappointing to hear that this strap didn't meet your expectations. Your comments are valuable, and we will look into this issue to ensure it doesn’t happen again. If you would like assistance or have any questions, please feel free to reach out. We appreciate your support! Kind Regards, Team Watch.co.uk
Reply from watch.co.uk
Dear Theo,
Thank you for your kind review! We're delighted to hear that you found our description accurate and that your order arrived quickly.
We appreciate your support and hope to see you again soon!
Best regards,
The Watch.co.uk Team
I ordered the incorrect strap-My order…
I ordered the incorrect strap-My order was cancelled without any hassle and the customer service rep Paula was very helpful in every way.
I re-ordered the correct strap and I will be back in the near future to shop again !
10 March 2025
Unprompted review
Reply from watch.co.uk
Dear Jim,
Thank you for your kind words! We're glad to hear that your experience with our customer service was smooth and hassle-free. Paula will be delighted to know she was able to assist you.
We appreciate your trust in us and are happy you found the correct strap. We look forward to welcoming you back again soon!
Best regards,
The Watch.co.uk Team
Mondaine watch strap
I ordered a replacement Mondaine watch strap and strap tool. Took a week to arrive. I received someone else’s order. Coincidentally it was the same watch strap but no strap tool. They didn’t respond to my email of complaint. When I phoned they were very obliging and refunded for the tool. The strap is fine.
27 February 2025
Unprompted review
Reply from watch.co.uk
Dear Susan,
Thank you for sharing your experience with us. We sincerely regret the mix-up with your order and the delay in responding to your email. Our goal is always to provide a smooth and efficient service, and we are truly sorry that this was not the case for you.
We are glad that the matter was resolved and that you are happy with the watch strap, but we fully understand that the situation should have been handled better from the start. Your feedback is invaluable, and we will use it to improve our service.
If there is anything else we can assist you with, please do not hesitate to reach out.
Best regards,
Watch.co.uk Team
I ordered
I ordered. The parts arrived, fit perfectly. Good price and quick delivery, will certainly be using again
13 February 2025
Unprompted review
Reply from watch.co.uk
Thank you for your excellent review!
We’re glad to hear that the parts fit perfectly and that you were satisfied with the price and quick delivery. It’s wonderful to know you plan to shop with us again!
Should you need any further assistance, feel free to reach out.
Best regards,
Watch.co.uk Team
Wrist bracelet for my tissot…
Wrist bracelet for my tissot seamaster1000 was perfect fit from rubber one i ordered metallic looks stunning. Prices was best at this website and had options to choose wich bracelet i want . Obviously it's original.
22 February 2025
Unprompted review
Reply from watch.co.uk
Hi Linas,
Thank you so much for your fantastic review!
We’re thrilled to hear that the metal bracelet for your Tissot Seamaster 1000 was the perfect fit and that you’re happy with the look and quality. We're glad you appreciated the variety of options and our competitive prices.
If you ever need anything else, feel free to reach out.
Best regards,
Watch.co.uk Team
Excellent service
Excellent service. Received two extra watch straps, with fitting tool. Really good quality. And a good price. Happy with my purchase.
24 February 2025
Unprompted review
Reply from watch.co.uk
Thank you so much for your kind words! We're thrilled to hear that you’re happy with your purchase and that you appreciated the extra watch straps and fitting tool. Providing quality products and great service is our top priority. If you have any questions or need further assistance, feel free to reach out. Enjoy your new watch! Kind Regards, Team Watch.co.uk
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