Warwick Estates Reviews 3,306

I have just had a chat with Dylan at Customer Care of Warwick Estate. He responded to my queries immediately, addressed them to the best of his knowledge and advised alternative routes where his knowledge was limited. He was client oriented indeed - thank you, Dylan! Warwick Estate should be proud having you on board

very helpful on line chat Therese solved the problem very efficiently

Following some ongoing problems with new tenants, Perry recently took over the management to a load of problems!! Throughout, he had kept in touch via e-mail and phone calls (very unusual these days!). We’re still working on a few issues but Perry is always there with an update and has already solved some e of our problems! Down to Earth, friendly and efficient, he’s exactly what you need when trying to resolve these problems! 10/10

Rita was quick and responsive to my e mail , answering my questions and offering future help xx

Vinnie was very helpful and fast to respond

Rita was very helpful and gave me answers to everything I needed.

Early days in our relationship with Warwick Estates,
but swift communication via the chat box with Ashley in the the accounts department.

Customer Rep Ashley Simpson was really helpful in answering my questions regarding my issue

Warwick Estates manages a large, prestigious London development, yet repeatedly failed to explain how service charges were calculated or how funds were actually spent. Requests for clear breakdowns were ignored, and charges were applied inconsistently and without proper justification.

They later admitted that the 2026 service charge demands were issued incorrectly due to an internal error, raising serious concerns about financial control and accuracy.

Poor communication, unclear accounting, and a lack of transparency throughout. Leaseholders should scrutinise every demand carefully and keep everything in writing.

Had a query about my account and Emma Fleming was very responsive and clear in resolving my issue. Didn't expect an almost immediate online chat which was refreshing!

Dillion was so helpful and proactive. I thank you for your excellent customer service and your professional approach to my issue. Regards Celeste

For the 1st time I had a good service from Rita. She listened to my concerns. Discussed it with the accounts and the matter is resolved.

Rita was a great help! She explained things thoroughly and was very clear about what she meant. Made my experience easier!

Rita was a great help today this was my first payment to warwick estates

Rita helped me efficiently and extremely quickly, I was very happy with her customer service

Really helpful customer care representative who was polite, helpful and efficient. The customer care representative was Claire Lawrence👍

Thank you Tracy for sorting out my account.

Dylan was immensely helpful and efficient. Thank you.