I emailed customer care regarding missing service charge invoices. My email was dealt with by Vinnie who replied quickly and provided the invoices. I also asked about ground rent as the company that w... See more
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Plainly put, we want our customers to experience a personalised service which leaves them in no doubt that their property management needs are at the top of our agenda. Our service is built on a recognition of the importance of technology and how it can enhance processes and increase efficiency from one element of property management to the other.
Contact info
One Station Approach, CM20 2FB, Harlow, United States
- 01279 957400
- hello@we-pm.co.uk
- www.warwickestates.net
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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I have experienced significant issues…
I have experienced significant issues with communication and account handling.
Email notifications were not forwarded correctly after staff changes, and postal correspondence has been delayed - I received letters dated weeks earlier all at once.
Overall, the lack of timely, clear, and professional communication has caused unnecessary stress and delay.

Reply from Warwick Estates
Outstanding Customer Support
Rita was really helpful with my query, followed up on her promise by keeping me informed. Rita went above and beyond and I am very impressed by her excellent customer support. Fantastic experience dealing with such a professional and helpful individual. Thank you Rita!

Reply from Warwick Estates
Dylan was very helpful and organised
Dylan was very helpful and provided over the information I needed quickly, without any further delay.
Dylan seems very orgnaised and on top of his task list. Due to the fact there was no delays in obtaining the Fire Risk Assesment Dylan has great customer service skils. Well done Dylan!

Reply from Warwick Estates
Legally Deviant
Essentially, glorified con artists. Upped our service £400 (10% YoY) and still fail to deliver even basic window cleaning. We have also been fighting for years for a clear budget. Never buy a property managed by them.
NB: Response from Warwick is for PR. Having spent lots of time talking with them they have no answers and don’t ever conclude their actions.

Reply from Warwick Estates
Chelsea was very helpful in answering…
Chelsea was very helpful in answering my query. It’s a nice service having the chat function on the portal, quick responses and a team that reassures you.

Reply from Warwick Estates
Awful estate management company!!
Awful estate management company!!! Never do anything at all for n the estate 🏡 s an absolute mess but very prompt taking money off everyone here

Reply from Warwick Estates
Very good customer service
Rita Lawrence and Therese Armitage in the Customer Care Team at Warwick Estates were both a great help to me today in confirming the service charge payment arrangements for the flat I have recently purchased. They both confirmed the information I needed very quickly and accurately. Thanks Rita and Therese. Simon

Reply from Warwick Estates
Vinnie made it very easy to get what I…
Vinnie made it very easy to get what I wanted to get done, done.

Reply from Warwick Estates
Rita was extremely helpful and sorted…
Rita was extremely helpful and sorted my issue out immediately.

Reply from Warwick Estates
Quick response and understand my issue…
Quick response and understand my issue quickly.

Reply from Warwick Estates
Great experience on live chat
Great experience on live chat, problem solved in no time with one of their advisors Therese Armitage.

Reply from Warwick Estates
Excellent service from Aaron Callcut
I’ve had a great experience with Aaron Callcut (Business Development & Property Manager at Warwick Estate). He is always helpful, professional, and very responsive. Aaron replies quickly and makes a real effort to resolve any problems efficiently. He is consistently polite and easy to deal with, which makes a big difference. Thank you for the excellent service.

Reply from Warwick Estates

Reply from Warwick Estates
Answer to query
A prompt review, message and help to my query by Therese Armitage.

Reply from Warwick Estates
Great customer service
Great customer service. The staff were friendly, helpful, and quick to resolve my issue.

Reply from Warwick Estates
Tracy was super efficient and very friendly
I received a prompt and professional response to my query.
Very satisfied with Warwick Estates customer care.

Reply from Warwick Estates
Was somewhat dubious going onto an…
Was somewhat dubious going onto an online chat to sort out an accounts query - but have to say Rita was great! Sorted everything out, no hassle - pleasure to deal with - thankyou

Reply from Warwick Estates
Quick answer
Quick answer, very polite and knowledgeable agent, great service

Reply from Warwick Estates
Excellent Support
What a joy to be able to speak to someone so quickly at the company. My worries were quickly eased when Emma Fleming was able to assist me with my query. What a professional person with a lovely manner, clear pronunciation and knowledgeable assistance.

Reply from Warwick Estates
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