Wallspace UK Reviews 

210
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent craftsmanship of the wooden frames and note that the delivery service is exceptionally fast, punctual, and reliable. People also find the online ordering process straightforward and appreciate the careful packaging that ensures items arrive safely at their final destination. Some reviewers were not happy with occasional transit problems, noting that a few items arrived damaged or featured scratched protective perspex sheets. A few other people also felt that certain frame designs felt a bit flimsy or came with reflective glass that negatively affected the overall visual appeal.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that products are well made with proper... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, secure packaging,... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace w... See more

Rated 5 out of 5 stars

I used to be a framer and struggle with the quality of a lot of shop bought frames when I can't justify the cost of bespoke framing. Well, Wall space is the solution brilliant quality, speedy deliver... See more

Rated 5 out of 5 stars

I ordered 2 A3 frames with glass & mounts, and 4 A2 poster frames with perspex. I'm happy with all the frames. I did have an issue with the perspex on 2 of the A2 frames (visible scratches). I raised... See more

Rated 5 out of 5 stars

Ordering made simple. Great quality products. Sent out in a timely manner. The picture frame I ordered was a good quality decent wooden frame. I would thoroughly recommend wallspace. Was... See more


Company details

Information provided by various external sources

Buy quality wooden photo frames from one of the UK's leading manufacturers. Black Frames, White Frames, Solid Oak Frames - Whatever it is your framing, we're sure to have a frame that suits your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(210)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used Wallspace a couple of times now…

Used Wallspace a couple of times now and really can't fault them. Orders arrive promptly and are always accurate (including custom sizes). Better yet they aren't ridiculously expensive, and you get real glass rather than plastic like most!

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the quality of…

Very impressed with the quality of frames and customer service. We were looking for a high quality frame for my daughter’s graduation photo and were delighted with the distressed green look. Ordered the wrong size initially but the return, refund and replacement service was smooth and hassle free. Overall, a very positive experience.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

All good

Fast service, the frames were well-wrapped and arrived quickly and safely. The quality of the frame is also good. Worth investing in these if you have artwork you want to display.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

So happy we found this framing company

So happy we found this framing company! Brilliant wooden frames, proper glass in them, all the sizes you could possibly need. I'm in the process of putting up lots of art on our walls and will definitely be back for more of these well-built frames. Thank you!

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Good quality and range

Wallspace has a great range of frame sizes and colours. The dimensions fit my pictures really well and I like the glass fronts which have heft and look good. The delivery was quick.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

simple but elegant

The oak frames from Wallspace are simple but elegant and can suit almost any room, they don't distract from the pictures they display but make them the center of attention. The frames are well made and well packaged for the speedy delivery that I have always experienced.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Picture Frame in Natural Wood

The size, quality and design of the frame was just what I needed and having mounted the tea towel in the frame, I am truly delighted with the result. I do like the wooden frame and prefer perspex over glass, so couldn't be more pleased.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Unfortunately, item was received damaged, but there was an extremely prompt reaction to my message and replacement frame was sent out via 24 hour delivery. That’s what I call excellent customer service! Frames are quality too!

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent value

Quick delivery and quality of frame was exceptional. This is my second purchase and I would not hesitate to buy from this company again.

23 December 2024
Unprompted review

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