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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration regarding the declining product quality, unusual and unpleasant textures, and unexpected recipe changes that negatively affected classic snack items. Buyers frequently noted that prices have steadily increased over time while packaging sizes and the actual amount of product inside have noticeably decreased. Some people were satisfied with the surprisingly delicious flavors, crunchy textures, and overall highly enjoyable experience provided by specific product lines. Several reviewers additionally mentioned finding great satisfaction in the dependable quality and wonderful taste of their long-standing favorite snack varieties. Customers truly appreciated these successful treats despite the wider issues.

What people talk about most

Product

People report negative experiences with the product, noting that many packets are nearly empty and filled... See more

Quality

Reviewers express deep dissatisfaction regarding the severe drop in quality, citing hard, stale textures and... See more

Price

Clients share negative opinions on price, expressing widespread disappointment over soaring costs and... See more

Value for money

Customers expressed deep disappointment with value for money, describing the products as extremely poor value... See more

Reviews shaping this summary

Rated 1 out of 5 stars

walkers do not deserve to hold the honour of making Smiths crisps, they have trashed Smiths reputation as our premier crisp maker they have got rid of the blue salt bag and replaced it with clear whi... See more

Rated 1 out of 5 stars

Absolutely ridiculous, walkers salt and shake have changed the colour of the salt packet from blue to white making it almost impossible to find I'd eaten half the bag before I located it then when ma... See more

Rated 1 out of 5 stars

I recently purchased a 6-pack of cheese and onion crisps from Walker’s, and the experience was extremely disappointing. One of the packets contained barely 4–5 crisps, which is already unacceptable.... See more

Rated 1 out of 5 stars

Wasted nearly £4 on a packet of Spanish Wavy, Queso crisps last night. Wanted a snack to munch on my train journey home. Eughhh.. Opened the packet, crisps smelt like old sweaty socks. Gingerly tried... See more


Company details

  1. Food Manufacturer
  2. also in
  3. Food Producer

Information provided by various external sources

Welcome to the home of the nation's favourite crisps, Walkers. Discover the delicious full range and extended family, including Deep Ridged, Pops and Baked.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

572 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(572)

118 reviews in the last 12 months

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Rated 1 out of 5 stars

Smokey bacon PACKET NOW change

Smokey Bacon packet’s gone brown now… so apparently bacon is beef these days 🤣🤠🤷

Absolute tragedy what they’ve done to these. The flavour’s so faint it tastes like the seasoning and crisps were manufactured in completely different countries and only introduced over Teams. Same snap, sure — but the actual taste has vanished into thin air along with the bright packet colours.

Feels like another classic British crisp bought out, focus-grouped to death, then engineered down to the cheapest possible version while some executive celebrates “streamlined flavour efficiency” in a grey office somewhere.

Honestly tastes like someone whispered “smokey bacon” at a plain ready salted crisp from across the room.

Meanwhile M&S have quietly turned up with better flavour, same crunch, and barely any difference in price. Walkers charging nostalgia tax at this point.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Tried to get my FIFA World Cup voucher…

Tried to get my FIFA World Cup voucher that I won from multipack of 6 crisps but you only had 30 minutes to redeem it if you had revealed it at Tesco. So I tried to print it so I could use it somewhere else and it wouldn't print & said that I had already used it, what a con job.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing over and over

Absolutely Feb up of trying to find good points with these specific walkers crisp, despite the no point 25g bag of crisp, For lovers the lack of crispness and quality and beyond poor quality ……are these picked up from the floor?….. 🥴do better I want crisper crisp with less breakage …… try Pipers they seem to have got a crisp texture right 😘

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Revolting - don't bother

Gave one star as unfortunately I can't give less. Been eating Walkers since the 80s. Today's iteration bears no resemblance to lovely crisps they once were. Thick dry and tasteless. What they've done to smoky bacon is criminal. I won't be buying anymore.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

OMG NEVER BEFORE EVER AFTER

OMG
Its one and only worse company for real true staff
You can look at the staff turnover
All their HR and Payroll department is in unqualified person hands
For a part time unqualified Payroll assistant earnings £39,900
Walkers did't hike any staff and management salary apart from Payroll genious
Like me lot of rwliable and hard working staff terminated in the name of Redundancy
I dont know why Mr. SHABIR MAJID intrested in just a payroll assistant
Tje company senior leadership team and other stake holders must think about the STAFFING issues

1 October 2025
Unprompted review
Rated 1 out of 5 stars

I recently purchased a 6-pack of cheese…

I recently purchased a 6-pack of cheese and onion crisps from Walker’s, and the experience was extremely disappointing. One of the packets contained barely 4–5 crisps, which is already unacceptable. What made it worse, however, was finding a strange object inside that looked like a chicken nugget.

It was genuinely unpleasant and quite off-putting. As a regular customer, I expect a certain level of quality and hygiene, and this fell far below that standard. I hope this issue is taken seriously and investigated, as it raises concerns about quality control and food safety.I have video but not sure where to post..

29 April 2026
Unprompted review
Rated 4 out of 5 stars

That’s Nuts

Just had a packet of walkers smoky bacon (that’s nuts)…
Product was lovely quality was brilliant and the price 😂 was 50p from the reduced bin.

Thanks walkers for some brilliant peanuts and can’t wait for different flavours when I see them.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

What has happened to WALKER'S plain…

What has pappened to WALKER'S plain salted crisps? They used to be the finest crisps available. Apart form the fact that a pack is mostly filled with air, plain salted now have have an unbelievably fishy like flavour.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Once the best crisps on the market now????

Once the best crisps on the market now most probably the worst, cheap product, becoming the dentists friend they are thick and hard,thicker crisps less in each bag cost effective for Walkers, customers like me now avoid them.Get Gary Lineker back

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Bad, bad, bad!

Walker Frazzle crisps - when researched they are high in high risk additives - carcinogenic and some banned additives elsewhere in Europe. Why are companies allowed to put these on the shelf when they are so harmful to the human body! It blows my mind that this sort of food is allowed on our shelves!! Absolutely disgusting! With the rise of cancer why is this not being stopped!

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Used to be delicious and high value for…

Used to be delicious and high value for good prices and now if i buy a packet, i am paying £1.35 for a bag of air with a few crisps in it, not worth the price, its expensive and lacking the content to match the price.
I used to swear by walkers but now i highly reccomend ONE STOP crisps or nik naks as the bags are fairly full and your not just paying for air

5 April 2026
Unprompted review
Rated 1 out of 5 stars

We were always fans of Walkers Squares…

We were always fans of Walkers Squares but every bag in the last 6 pack we bought was filled with hard squares that were barely edible. All in date too. We put it down to a bad batch and didn't buy any for a month. Just got another 6 pack today, again all well in date, and they're the same rock hard consistency. You could honestly break a tooth on them. We won't be buying them again. Another product that's either escaped quality control or just gone so downhill that they're not worth even considering purchasing again.

4 April 2026
Unprompted review

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