Waffle House Reviews 

169
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Back for another delicious,fresh and worth the buck experience. The waffles were delicious. The staff were friendly as always. The wait time isn't long at all considering the waffles are freshly ma... See more

Rated 1 out of 5 stars

Horrible service. At the Macon Rd Location 8:15 pm 4/15/26. Young, white, pretty waitress with some pink in her hair. Never brought our sausage or waffle had to get it to go. What was upsetting is th... See more

Rated 5 out of 5 stars

My server was so caring the food was so good and had good taste and good service. We ate at the Panama City location on Navy Blvd. Our server was Carrie but the entire staff was so welcoming and kind.... See more

Rated 1 out of 5 stars

1415 Gordonsville Tn. 3 customers. Boy supposedly the manger pulling his shirt up showing the female help his abbs cussing out loud multiple times. Order over medium got over well. They replaced them... See more

Company details

  1. Breakfast Restaurant

Information provided by various external sources

Waffle House, Inc. is an American restaurant chain with 2,100 locations in 25 states in the United States.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

169 reviews

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No recent history of asking for reviews

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2.7

All reviews

(169)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent- Douglasville, GA

Had breakfast this morning at the Waffle House in Douglasville, GA and the food was delicious, the waitress couldn’t have been more friendly and all around it was a great meal!! Definitely recommend this one!

20 March 2021
Unprompted review
Rated 5 out of 5 stars

Dean’s great customer service!

256 Winfield Dunn Pkwy, Sevierville, TN 37876-3202
Dean was our waiter. What a great representative for Waffle House. His sincerity and desire to serve his customers and ensure his customers have a great experience was very evident. Please recognize him for his desire to represent Waffle House well. Food was great as well.

28 February 2021
Unprompted review
Rated 2 out of 5 stars

Adding to state tax and calling it a tip???

I have gone to this Waffle House many of times and never the same service or food. Also made to go orders and don't understand what is a to go TAX. Called another store and asked what was it and was told that they have a 10% state sales tax and they add 2.5% to that and then she told me that was a tip because of it was a to go order??? Can someone explain how this is leagal???

10 February 2021
Unprompted review
Rated 5 out of 5 stars

PROFESSIONALISM

This for Waffle House, location #481 Goodyear, Arizona. There are two employee's that need to be mentioned, first employee is a server Ali and second employee is Cory a shift manager second shift and Grill Operator. Saturday 2nd of January 2021. This store was full and wait list, Ali was the only server on duty, besides attending to calling in orders and taking to go orders on the phone and in person orders. Ali conducted herself in a professional manner.

4 January 2021
Unprompted review
Rated 2 out of 5 stars

Please do not go to this Waffle House…

Please do not go to this Waffle House in Newport News on Denbigh Boulevard They have the worst service the cooks are young people that don't know how to cook please go somewhere else The Manager is very rude and disrespectful

3 December 2020
Unprompted review
Rated 5 out of 5 stars

I am Native of Georgia who Has eaten at…

I am Native of Georgia who Has eaten at waffle house all over the country.I’ve always enjoyed your fast and inexpensive food but had bad experience with your waitstaff... I’m sure by now you are aware of the Crazy videos and have seen some pretty wild things that have taken place in your restaurant.....
After my visit today, I was thoroughly impressed with Felicia woods at store #2139.
In Jackson Mississippi.
She gave professional and courteous service that far exceeded my expectations..
I am writing and hoping that the powers that be take notice of her as you find ways to regain your Reputation in The restaurant industry.......
⭐️⭐️⭐️⭐️⭐️...

20 November 2020
Unprompted review
Rated 1 out of 5 stars

Waffle House on Ronald Reagan Blvd in…

Waffle House on Ronald Reagan Blvd in Cummings had my car towed. There was no o clear signs showing that in was a Waffle House parking. The manager said he towed seven cars that morning. He seemed to be very proud of himself. Besides he was very rude. Trying to get in contact with the corporate office is a joke.

18 November 2020
Unprompted review
Rated 1 out of 5 stars

So I go to the waffle house at 7329 N…

So I go to the waffle house at 7329 N Davis Hwy in Pensacola FL this past Sunday morning and had the worst experience ever. I called in my order and was told it would be 15 minutes. When I got there they were really busy so I came back 15 minutes later. That makes a total of 30 minutes. I go into to pay and there is a line with 3 or 4 people ahead of me. The older gentlemen that worked there asked all of us multiple times what we wanted. I told him I called in an order and wanted to pay and see how much it was going to be. Another young lady got behind me to pay and the older man came by again asking us the same question and then moved the lady behind me in front of me and ignored me. She knew it was wrong and told me to go ahead of her and pay. I told her no thank you and left. I tried to reach a manager but was told he was busy. I left a message where I was told to leave it. There have been complaints of racism there before but I did not know it was so blatant. And no he never asked my name or anything. He just said they're busy today and kept walking by me. I will make sure I let everyone know about this experience and I drive taxis.

It is now November 30th and I never received a call from corporate even though I left this same information on their website. Customer service at that location is horrible.

16 November 2020
Unprompted review
Rated 5 out of 5 stars

Store # 464 4:50 am -Wonderful wonderful courteous associates! My new favorite Breakfast joint!

Store # 464 has 2 employees when I arrived. The person who’s name and the cook whos name I will get in one moment were outstanding!! Super polite!! Super courteous!! 4:50 am and they were as chipper as ever!! I’ll come back to this location specifically because of how outstanding this visit was!! The two employees names were Jennifer was my order girl and the cook was Dre.

12 October 2020
Unprompted review
Rated 5 out of 5 stars

I visited store 2019 in Anderson sc!!

I visited store 2019 in Anderson sc!!! This is where I find the cleanest store and the most relatable sweetest and funniest and most importantly the best cooking! Keisha and Keira was working Keisha has the best customer service always smiling and laughing and food is always on point! Keira always makes ur food on time and good!! Never have a problem with these too!!! I’ll go out of my way to visit or eat at this Waffle House!! Keep up the work ladies I’ll be back soon!! Thank you

9 October 2020
Unprompted review
Rated 5 out of 5 stars

Working for Waffle House

I recently started at Waffle House and I have to say it is the best job I've had. The managers ( store and assistant) are very organized and genuinely care. All the other employees are very friendly and helpful when I didn't know anything. The best advice I can give anyone though is go in with a positive mindset and enjoy your customers , each one has a different story , and you can gain a lot of good life insights.

25 September 2020
Unprompted review
Rated 2 out of 5 stars

I was at your Limestone location in Gainesville Ga

I was at your Limestone pky location in Gainesville,Ga today around 10a.m. and was Shocked at what I was seeing.I had not gone since March due to to Cov-19 but after seeing on the internet how each store Sanitized after each customer.I decided to try it as I had missed going there.What a joke!!!!!!!! There was a napkin dispenser and salt and pepper on table and a shower liner hanging between the booths.The server handed me a menu without Wiping it off.I proceeded to order and using my hand Sanitizer every time I got something (ex) silverware and ketchup.The customer sitting in booth in front of me got up I watched the server take a rag and just Wipe the table off.I had just got my food and asked the server to refill my coke so she walks over to the drink machine and puts the glass that I was drinking out of directly onto the Spicket and refilled my coke.I got up and left with out food or refilled drink.I don’t understand why Waffle House would Allow this mishandling of saying that they respect there customers and are Practicing Sanitizing Procedures.The server said they were very slow business wise and now I know why.Dairy Queen Practice has better sanitizing issues. Go figure.I will not be going back to Waffle House until next year if even then.

15 August 2020
Unprompted review
Rated 1 out of 5 stars

I went to the Waffle House in Carencro…

I went to the Waffle House in Carencro over the week and I order the all star with a side of grits the lady told me my price $22.00 so I said for what it’s for 2 all star no she said for one so I told her take off the grits so my price was $9.50 so I ask her how much was the girts she $2 and some change but how’s that 22.00 dollars.Can someone explain it to me cause it’s crazy the price is off and it’s not right,and no drink including at all

22 June 2020
Unprompted review
Rated 5 out of 5 stars

My father has been taking me here since…

My father has been taking me here since I was a child. (Anniston Alabama) I take my kids now cause there staff is always upbeat and very cheerful. My food has always been just the way I ordered it. They don't do delivery but when I was in the hospital there was a few servers that would bring me my order to be,like I said they go above and beyond for their costumers.

21 June 2020
Unprompted review
Rated 5 out of 5 stars

Employee Appreciation

I would like to commend Lacrechia at Waffle House #1903 in Montgomery Alabama for going beyond her necessary duties‼️She is certainly an asset to the Waffle House Corporation and SHOULD BE COMMENDED‼️‼️‼️In this day and time it is hard to find someone with her work ethic ‼️‼️She was just so joyful and kind which made our contact enjoyable‼️‼️‼️‼️‼️‼️‼️

29 May 2020
Unprompted review

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