This company is a joke, thank God I haven't unenroll from FEGLI. After paying the initial payment of 87$ that was quoted for the first month, the following month I got a bill of $457. I called custom... See more
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See what reviewers are saying
I love WAEPA. I was glad I didn't stick with FEGLI for life insurance as a federal employee - it was much more expensive for less benefits, in my experience. WAEPA has been terrific. I've gotten a... See more
Company replied
I received the email about the WAEPA scholarship grant. I forwarded the email to my daughter, she followed the instructions and received the award. I'm so glad WAEPA has the program, it will really he... See more
WAEPA is by far the best life insurance I’ve ever had. I feel very fortunate I’ve been able to secure their services. Their customer service is top-notch, as well. Lastly, my son, a rising second y... See more
Company details
- Association or Organization
- Disability Insurance Company
- Federal Government Office
- Life Insurance Agency
- Non-Profit Organization
- Term Life Insurance Provider Company
Written by the company
Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees. WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then. Today, WAEPA has a membership of more than 50,000 Feds and their families.
Contact info
433 Park Avenue, 22046, Falls Church, United States
- (800) 368-3484
- membership@waepa.org
- www.waepa.org
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Replied to 100% of negative reviews
Typically replies within 1 week
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Having been with WAEPA since 1999 and…
Having been with WAEPA since 1999 and now retired and at age 77 my rate has quardrupled. I had to reduce my coverage because of the large increase in premiums as I no longer was able to pay the much larger premium. When I call WAEPA to ask about my potential increase at age 80, no one seems to know how much it will be. Also, I ask what happens at at 85 (should I live that long), again no concrete answers.

Reply from WAEPA
Worth it
Insurance is great price happy with that took awhile to get back to me when I applied for insurance could have been faster but happy.

Reply from WAEPA
Peace of mind knowing my loved ones…
Peace of mind knowing my loved ones will be financially protected if something happens to me. It also helps me feel more secure about the future, knowing I’ve planned ahead responsibly.

Reply from WAEPA
Do not apply for Waepa
Do not apply for Waepa. Stay with FEGLI... I found out the hard way in believing the low rates for high principal. Sounds great when young, but no real info on the decreasing principal and increasing premium.
I started many years ago with max $500K principal and every 5 years the premium went up and the principal went down. I just recently canceled my policy. At 75 years old my premium went to about $9K a year and the principal, after many reductions went to about 20% of original. Although FEGLI is a bit more expensive the principal never changes (goes up) since FEGLI is whole life. I would have had over $1 million K in life insurance with FEGLI for a fraction of the cost. I sure have learned a lesson from predatory companies!!!

Reply from WAEPA
Pay and Guess what you might get
I applied for a policy, and it seemed to be a decent deal, except that I have seen NOTHING from them except a bill for the first quarter. When I wrote back that I needed to know what exactly I was purchasing, I was told that they don't send out the policy until they receive payment. Is this for real? How can I pay for a policy of unknown amount, unknown terms and unknown type? I have never heard of such business practices. They are incredibly slow at responding to emails.

Reply from WAEPA
Great life insurance company
Great life insurance company, with affordable rates and good coverage. Customer service is excellent and they offer scholarships to their customers and children.

Reply from WAEPA
I switched from FEGLI to WAEPA
I switched from FEGLI to WAEPA. I'm spending an amount that's very reasonable to me for the right amount of coverage. Switching was easy. Also, my high school graduate earned a WAEPA scholarship, so being a member is already a great investment.

Reply from WAEPA
Administrative malfeasance
In June 2024 I sent my required payment to WAEPA, on Jul. 9 that check cleared my checking account. In Sep. 2024 they sent me a letter advising that cancelling my insurance for lack of payment was being processed. I called in to respond and was advised that a correction would be made reinstating my insurance. Each year there has been a designated partial refund of payments to those in "good standing". The company representative advised that I would qualify with the correction. Now it is 12/10 and still no check. Called in again and the representative said the previous was not true and that I was ineligible for lack of standing. I told him this was corporate malfeasance and that my standing should be as reinstated and eligible because it was not my mistake, but theirs. The Rep agreed to move to correct and agreed to send me an email noting what was being done and that receipt of my rebate should happen by the end of the month. Well, as of today's date there has been no contact and no e-mail. William Parke

Reply from WAEPA
A+ website and application experience
The ease and uncomplicated manner the website and application experience is very well done.

Reply from WAEPA
WAEPA was there for me
After my husband passed away, WAEPA was sensitive and worked quickly to provide my beneficiary benefit. Thank you.

Reply from WAEPA
Easy to upgrade
It was easy to get through the medical check up to upgrade my insurance levels.

Reply from WAEPA
Great customer service
It is so nice to have a number to call with folks who are actully helpful. Thank you.

Reply from WAEPA
Very happy with WAEPA
We love WAEPA and the life insurance that is offered. We also have benefitted greatly from the scholarship WAEPA offers for college students. Thank you WAEPA!!

Reply from WAEPA
They don't answer the phone
They don't answer the phone. Ever. Like never. Not helpful at all. I'm planning to cancel our insurance because what's the point in having an insurance carrier that doesn't ever respond, answer via phone or email.

Reply from WAEPA
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