Do NOT shop from this company. The tracking do not work. Request for information do not work. I belive my money is gone. I will ask PayPal for money back, and ask them to diskontinue the cooperation w... See more
Company replied
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See what reviewers are saying
Have been trying to download software since 3 days with no any single valid link. Sent dozens of support requests on their website, email, whatsapp, but no response
Company replied
Ordered laptop with full coverage with VCX, after I got it MERCEDES program was not working, send text to JANE, she was something , same day night, engineer came in my laptop by Teamview, he fixed... See more
I am a retired auto electrician. Purchased a nissan infiniti with electrical problems. Needed a consult iii to verify and rectify problems.Purchased a vcx se part number hksp503 .Not computer savvy bu... See more
Company details
Written by the company
We are authorized dealers of vxdiag brand products, offering obd2 j2534 diagnostic interface for different car brands, namely provide original Allscanner VXdiag diagnostic tool and VXdiag software drivers for vcx nano, vcx se, vcx doip and vcx plus multi tool.
Contact info
Room 2702, Ganghang Building, No.29 Donggang North Road, Huli District, Xiamen, FUJIAN, 361000, Xiamen, China
- +86-18064450969
- sales@vxdiagshop.com
- www.vxdiagshop.com
2.3
Poor
96 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
The quality of
service from VXDIAG is brilliant. The range of diagnostic tools is amazing. I buy off them regularly.
24 April 2022
Unprompted review
Very good I use daily in mobile…
Very good I use daily in mobile diagnostic and it works great. I started with computers so it's all very easy to me.
22 April 2022
Unprompted review
VXDIAG Car Brands Authorization License Pack for VCX SE BENZ
Very good and fast service. The devices work without any problems. I recommend.
14 April 2022
Unprompted review
Great to deal with very helpful when…
Great to deal with very helpful when needed ,
Great company to deal with
5 stars
11 April 2022
Unprompted review
excellent service
excellent service. If there are any problems, the engineers quickly solve them. Well done
22 March 2022
Unprompted review
Sales fast after sales support exelent.
3 March 2022
Unprompted review
excellent and fast support I highly…
excellent and fast support I highly recommend
10 February 2022
Unprompted review
I was struggling to get my software…
I was struggling to get my software working after an update, and support remoted in and fixed it quickly! Support was fantastic! Jane and Zum took great care of me!
8 December 2021
Unprompted review
Device Offline
I was in troubles to go online with the VCX NANO.Online support was great ! They sent me suggestions and Links to VXDiag solved issue pages.
Device Online Firmware and License Updated.
Fantastico ! Wunderbar!
Grazie - Dankeschön - Thanks
6 December 2021
Unprompted review
Great support in fixing my issues
Great support in fixing my issues. They responded fast and has no issued afterwards.
3 November 2021
Unprompted review
Great support in fixing my issues
Great support in fixing my issues. They responded fast and has no issued afterwards.
29 October 2021
Unprompted review
After-sales service is the image of a…
After-sales service is the image of a company that respects its customers.
Vxdiagshop is at the height and the example to respect.
I would give 10 stars.
21 October 2021
Unprompted review
Is excelent service and support from…
Is excelent service and support from site.Great device and no problem at all.
21 October 2021
Unprompted review
Best seller
Good seller. Nice Hardware, quick response and best Support! Thank you very much.
15 September 2021
Unprompted review
⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I will start with saying there should be a 10 star rating for Vx Diag as 5 stars don’t give them enough praise for there excellence in customer service 👍👍👍 shopping for diagnostic equipment then look no further than Vx Diag shop ! Remember it’s not just the piece of equipment you buy here but also the fantastic after sales support you receive second to none 👍
Lance
13 September 2021
Unprompted review
Worked as promised
Worked as promised. Connected it to SAAB 9-5 NG and by following the manual everything worked out well.
6 September 2021
Unprompted review
Very helpful when downloading the…
Very helpful when downloading the programs and how to set them up product works as advertised
24 August 2021
Unprompted review
Amazing support
Amazing support ! good product quality. really really the best for car diag products
13 August 2021
Unprompted review
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