Vxdiagshop Reviews 

96
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Do NOT shop from this company. The tracking do not work. Request for information do not work. I belive my money is gone. I will ask PayPal for money back, and ask them to diskontinue the cooperation w... See more

Company replied

Rated 1 out of 5 stars

Have been trying to download software since 3 days with no any single valid link. Sent dozens of support requests on their website, email, whatsapp, but no response

Company replied

Rated 5 out of 5 stars

Ordered laptop with full coverage with VCX, after I got it MERCEDES program was not working, send text to JANE, she was something , same day night, engineer came in my laptop by Teamview, he fixed... See more

Rated 5 out of 5 stars

I am a retired auto electrician. Purchased a nissan infiniti with electrical problems. Needed a consult iii to verify and rectify problems.Purchased a vcx se part number hksp503 .Not computer savvy bu... See more

Company details

Written by the company

We are authorized dealers of vxdiag brand products, offering obd2 j2534 diagnostic interface for different car brands, namely provide original Allscanner VXdiag diagnostic tool and VXdiag software drivers for vcx nano, vcx se, vcx doip and vcx plus multi tool.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

96 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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2.3

All reviews

(96)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

I have received a defective item

I have received a defective item. I asked the company to guide me for a return and nobody answers till the 30th of Jan, if they will ever answer...

21 January 2023
Unprompted review
Vxdiagshop logo

Reply from Vxdiagshop

Hello
We are sorry for late reply due to our Chinese new year vacation. Did you write email for problem of vxdiag ssm software installation? If so, we have sent email to you, also replied you on skype, asking to offer us photos to show problem details, so we can confirm with engineer. If engineer confirm unable to solve, we will guide you for return. But we have not got reply from you.

Rated 5 out of 5 stars

Great device from a great company.

I bought a VCX SE Pro with 3 licenses and upgraded to all licenses in a short time. First bought an additional license, then for all brands. Since the purchases were made in a very short period of time, there was also a very fair pricing. The device works great so far - tested on Toyota and VW. So I can only recommend the VCX SE as well as the company - everything is fast and service-oriented.

21 December 2022
Unprompted review
Rated 5 out of 5 stars

SUBARU VCX SE

Great company and assistance, I bought a VCX SE for Subaru, Toyota ans VW. My need is only for Subaru thus I drive a Subaru BRZ. The delivery (first) was very speed, about 3 dd but the unit was defective. Unit updated itself for firmware but no communication with car both on Toyota and Subaru. I tried several times to update firmware and software, no change. Return on my charges in Belgium with TNT for check the unit because I was sure about unit failure. Customer Assistance sent me another unit , this time fully operating and very happy for customization of Integ Unit in my car. All is well, but I paid sending charges of failed unit.

10 December 2022
Unprompted review
Rated 5 out of 5 stars

What an Excellent job sales team did

What an Excellent job sales team did. I purchased a 2 TB hard drive with all license and VCX SE 12 in 1 , excellent choice , one of my applications had an issue and write away team once on line asked for Team Viewer info and they logged in and re-installed the software and took care of issue , I would recommend This vendor for VCX and 2 TB or any of their applications as they stand behind their product.
Thank you for your support on this

9 October 2022
Unprompted review
Rated 5 out of 5 stars

Very good service

When I started to use VCX NANO, I encountered some problems in use. The customer service lady was very patient and quickly helped me solve the problem.
I am impressed with their excellent service.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely helpful.

Absolutely helpful.
Had my vcx se playing up a bit, quite possibly I didn't know what to do.
But They fixed it through team viewer. Very helpful. VXDIAG are actually the best online seller. I have been dealing with them over 2 years and they have been absolutely fantastic. Thank you guys.

17 June 2022
Unprompted review
Rated 5 out of 5 stars

VX driver and license renewal

I renew the VX driver and the license recently. Very helpful, prompt and smooth communication with the staff. I use the TECH2 for a few good years now for my GM vehicles (3) and i am very happy with what it can do (aside from reprograming - which i wont use any way - , it can do everything).
Really happy with these guys...

20 May 2022
Unprompted review
Rated 5 out of 5 stars

From Japan

I introduced "VX DIAG-Multi" at an automobile maintenance shop in Japan.
I also own a general-purpose diagnostic machine, but for advanced diagnostics, the manufacturer's diagnostic system is faster and more reliable.
I am happy that the support was very prompt.

16 May 2022
Unprompted review

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