I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more
Company replied
Location
Switch location49 Dudley Street, WV1 3ER Wolverhampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process. We were advised that it would... See more
Company replied
I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x in... See more
Company replied
Great costumer service, nice polite young lady. She went out her way to get me discounts because I had more then one product. Highly recommend!!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wolverhampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
5.0
Excellent
563 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Good customer service. Katie is such a lovely lady, ever smiling and very good in explaining.
She actually made us, got more stuffs from Vodafone, she is so pleasant to deal with. For her, i will refer my friends and family
4 August 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Abiodun,
Thanks for the lovely review and the fantastic support you’ve shown for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service from Leah
Good customer service from Leah, Katie & Christina. Helpful with my order.
3 August 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Isaac,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Me and my partner came into the…
Me and my partner came into the Wolverhampton branch today to collect his new phone. We were greeted by Leah who has been extremely helpful throughout the process.
We were advised that it would be better value to upgrade to a newer phone and that was the truth.
Leah was super friendly and funny and informative.
Would definitely recommend popping into the branch and speaking to Leah.
2 August 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Tara,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
An employee called shabs help me get my…
An employee called shabs help me get my SIM card,he was really nice
28 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Hao,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Shabs provided amazing customer…
Shabs provided amazing customer service. Thanks to him we can enjoy our holiday with unlimited data.
28 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Jaskirat,
Thanks for the lovely review and fantastic support for Shabs. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
iPhone Upgrade
My wife and I went in to trade an old iPhone for a new one. We were served by Christina N. The service from her was exemplary; extremely helpful knowledgeable and friendly she really is a credit to the organisation. Cannot praise her highly enough it was a delight to be served by her well done!! Nigel & Cheryl.
27 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service from Cristina Dinca
Excellent experience from start to finish. The store is modern, well presented, welcoming and conveniently located. Everything is well organised, making the whole visit smooth and stress-free.
A special thank you to Cristina Dinca, who provided outstanding customer service. She was attentive, knowledgeable and genuinely interested in finding the best solution for my needs. She explained everything clearly, answered all of my questions with patience, and made me feel valued as a customer.
It’s rare to receive such professional and friendly service. I highly recommend this Vodafone store, and if you’re visiting, don’t hesitate to ask for Cristina Dinca. She is a real credit to the team.
27 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Robert
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jack has been fantastic helping me with…
Jack has been fantastic helping me with getting a new phone really helpful and smiley . Jas welcomed me into the store . Really good service well happy.
25 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Tay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Cristina Dincă for Your help…
Thank you Cristina Dincă for Your help today
25 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Andreea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jas is a great guy very clear and…
Jas is a great guy very clear and competent give him a raise he deserves it
25 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Ryan,
Thanks for the lovely review and fantastic support for Jas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack provided good customer service.
25 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Was good and clearly explained and all…
Jack Was good and clearly explained and all help to bring down the final price was given no hessitation
24 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Ky,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience was great
My experience was great, Kye served me well, we had a good chat and processed my replacement sim ultra fast! 👍🏾
23 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Ebenezer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah was absolutely amazing if it…
Leah was absolutely amazing if it wasn't for her I was gonna change my provider but she kept me as your loyal customer for over ten years she should be the manager of this location as I've been coming here for over ten years and she is the best retail advisor I've ever had
22 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Tobias,
Thanks for the lovely review and fantastic support for Leah .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
been to wolverhampton Vodafone store…
been to wolverhampton Vodafone store today, our server was jack and he offered great customer service and was patient with all our questions, as well as this the number of offers available had been out the roof . Thanks jack.
22 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Jaspreet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous service by jas
20 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Manpreet,
Thanks for the lovely review and fantastic support for Jas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks Kye!
Amazing service from Kye today - very professional and helped us get a good deal. Will be coming back again for sure. Definitely recommend.
20 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Robin,
Thanks for the lovely review and fantastic support for Kye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank You Cristina Dinca
20 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Amaechi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Service
Very professional and good service from Kye. They helped us find a good deal and we were very satisfied with the hospitality we received.
20 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Kelly,
Thanks for the lovely review and fantastic support for Kye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Jack
19 July 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Joseph,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.