Vodafone UK - Witney Reviews 

143
TrustScore 5 out of 5

4.9

Unit 10 The Woolgate Centre, OX28 6AP Witney, GB


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Rated 5 out of 5 stars

I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more

Company replied

Rated 5 out of 5 stars

Azlan was amazing. I hadn't had a good experience with the Witney branch previously, but Azlan completely changed my mind. I was listened to, and the offer was tailored to my needs.

Company replied

Rated 5 out of 5 stars

This was our second visit in a few weeks as my husband had been served by Azlan and had such a good experience. My experience was similarly positive and Azlan was indeed amazing. So nice to have a you... See more

Company replied

Rated 5 out of 5 stars

Dylan was very knowledgeable and helped me sort out a new phone, pac code , switching companies but keeping my old number and also sorting out a sim deal for my daughter. Stress free, chilled atmosph... See more

Company replied


Company details


Contact info

  • Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

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4.9

All reviews

(143)

42,313 reviews in the last 12 months

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Rated 5 out of 5 stars

Azlan was amazing!

Azlan was amazing. I hadn't had a good experience with the Witney branch previously, but Azlan completely changed my mind. I was listened to, and the offer was tailored to my needs.

21 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Katarzyna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Brolwin

Great help from Brolwin! Got my new phone! Great service!

24 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Gregory,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Brolwin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to the Witney Vodafone to make a…

I went to the Witney Vodafone to make a new contract because I was very confused what to do but a kind helper called Sadat was willing to help and told me everything I wanted to know he was very honest and very helpful and i would say Sadat did excellent customer service and I will definitely be returning back for any Problems after that excellent helper called Sadat

24 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Echo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help beyond their call of duty!

I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocked my bank card used to set up the new false MyVodafone account. They were sympathetic and kind especially Azlam who arranged a discount on my current monthly bill as a kind gesture. They managed to help take the trauma out of the drama!

23 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azlan was v helpful

Azlan was friendly, clear and v professional

20 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Jenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just upgraded my phone on Vodafone in…

Just upgraded my phone on Vodafone in Witney 'the guy who deal with my account was very helpful given us good info, professional and very friendly. I want to say thank you Azlan
01

1 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Neculai,

Thanks for the lovely review and fantastic support for Azlan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Second visit same excellent outcime

This was our second visit in a few weeks as my husband had been served by Azlan and had such a good experience. My experience was similarly positive and Azlan was indeed amazing. So nice to have a young operative who explained everything so clearly and patiently to a 60 year old with very little tech knowledge. Thanks so much

19 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Amanda & Stuart,

Thanks for the lovely review and fantastic support for Azlan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azlan is amazing

Azlan did an amazing job at helping my sort out my account. He was friendly, knowledgeable and didn't make me feel rushed. He is an asset to your team.

3 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Toni,

Thanks for the lovely review and fantastic support for Azlan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan was very knowledgeable and helped…

Dylan was very knowledgeable and helped me sort out a new phone, pac code , switching companies but keeping my old number and also sorting out a sim deal for my daughter. Stress free, chilled atmosphere in the shop, they all made it look so easy

17 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Steven, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Azlan

Was served by a lovely gentleman, Azlan. He was great to talk to, made my experience very easy when I was upgrading my phone. Thank you so much for your kindess, you were wonderful!

16 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin was very helpful when I had…

Brolwin was very helpful when I had trouble moving data from 1 phone to my new phone. He showed me how to move data but my WiFi is useless so when I took it back he did it all for me for which I am very greatful!

15 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Pamela,

Thanks for the lovely review and fantastic support for Brolwin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Special thanks to Azlan

Special thanks to Azlan for fixing my iPhone issue super quickly, and for advice and recommendations for when I decide to change phones.

12 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very helpful customer service person…

A very helpful customer service person Azlan at the Witney branch.

10 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

Thanks for the lovely review and fantastic support for Azlan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful customer service

Azlan was a huge help today in helping set up my new phone. He was understanding, efficient and polite and even found a great deal for my husband on his phone contract too!

28 May 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Azlan provided me an excellent service

Azlan provided me an excellent service. Very helpful in every way despite having only working for Vodafone for only 3 months

21 May 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

An effective and quick contract renewal in the shop.

Azlan was immediately available, engaging and efficient.

18 May 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azlan was so helpful with my instagram…

Azlan was so helpful with my instagram app, sorted the problem and was happy to help , very polite to

14 May 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Bernadette

Thanks for the lovely review and fantastic support for Azlan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

AZLAN in Witney Vodaphone shop could…

AZLAN in Witney Vodaphone shop could not have been more helpful. Very Polite and he explained the contract he was suggesting clearly. It was a pleasure to do business with him and I would recommend asking for his assistance. I was also in a hurray and the whole thing took about 15 mins. Thank you Azlan. Karen Mason

6 May 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Karen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin has been hugely helpful to us…

Brolwin has been hugely helpful to us over multiple issues and has been very patient. He sorted everything which other Vodafone stores couldn't. Best service!

4 May 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Marlon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent friendly team

28 April 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Jeanette,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

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