The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... See more
Company replied
Location
Switch locationUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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See what reviewers are saying
I had a great experience at the Vodafone store. The staff were friendly, professional and very helpful. Nagulan took the time to explain everything clearly and made the whole process simple and stress... See more
Company replied
I had a wonderful experience with Imman. She was incredibly kind, helpful, and patient throughout the whole process. She took the time to listen, explain everything clearly, and made sure I felt sup... See more
Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - White City
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom
4.9
Excellent
556 reviews
Asks customers to review
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Asmaa- fantastic service & a service star
Asmaa- fantastic service. She was super helpful talking through all the different options available and helping me make the decision to switch from Tesco to Vodafone.
Can’t recommend her enough she’s a star.
12 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Sean,
We’re glad to hear you found the best deal for you, when visiting Asmaa in store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lovely costumes service
A lovey young lady, amazing manners, very patient.lovely smile.asmaa
12 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Maria,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic Service
Ravi and Asmaa (Westfield London Branch) were absolutely fantastic. Resolved a very complicated issue. They went all out to sort it. V happy customer
12 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi there,
This is a great review for Ravi and Asmaa. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Been shepherd bush branch
Been shepherd bush branch, served by lovely girl Soha did amazing sales thanks again for lovely customer service
11 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Grigol. Thank you for your review for Soha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Asmaa was incredibly knowledgeable…
Asmaa was incredibly knowledgeable about the various plans available. Her attention to detail and service were excellent.
9 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Angeline,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josh was amazing and so was Ravi who…
Josh was amazing and so was Ravi who went out of his way to help me
Great customer service
1 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Anita. Thank you for your review for Josh and Ravi. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danna
Danna
Has helped me very well and I can’t even imagine how feel when she was helping. I can say that she has very good and long experiences because I surprised her when she was doing her service so I can say again excellent service!
5 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Zakaria,
This is lovely feedback for Danna. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Exceptional service by Stephen
I was served by Stephen. He was so helpful, attention, professional and kind. Would definitely go back to this store just for him.
5 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Kamila,
This is amazing feedback for Stephen. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing store experience
Amazing store experience! Stephan, the store advisor, was exceptionally helpful, went above and beyond to ensure my issue was completely resolved. I truly appreciate the outstanding service!
31 January 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Irem,
Thanks for your review for Stephan. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thanks Stephan
Thanks Stephan
Very good helper. Give me good offer new sim card. And home broadband
Thank you very much
5* star ⭐
1 February 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Zahra,
Thanks for your review for Stephan. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - White City
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Larisa is an amazing person and very…
Larisa is an amazing person and very helpful. l left from store very happy !!!
Thanks 😊
31 January 2025
Unprompted review
Reply from Vodafone UK - White City
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Stephane was absolutely excellent at…
Stephane was absolutely excellent at advising me and also helping me with my connectivity to my new Apple Watch. Thank you!
31 January 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Michelle,
Thank you for your review, and for sharing the experience you had with Stephane. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Danna was amazing!
Danna was absolutely amazing! So helpful and answered all of my questions.
29 January 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Kennedy,
What super feedback for Danna! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience in store today
Asmaa was so very helpful and kind. Sorted my problems and gave some great advise. Because of Asmaa I decided to renew my contract with Vodafone. Thank you
29 January 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Lucy,
Thanks for your review for Asmaa. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing service
28 January 2025
Unprompted review
Reply from Vodafone UK - White City
Hi Pieris,
These are lovely kind words of feedback. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Danna was the best helped with…
Danna was the best helped with everything I needed!!!
23 January 2025
Unprompted review
Reply from Vodafone UK - White City
Hi George,
It's really great to see that Danna supported you with everything you needed. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service larisat
19 January 2025
Unprompted review
Reply from Vodafone UK - White City
Hello, Idris,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Danna was great!
16 January 2025
Unprompted review
Reply from Vodafone UK - White City
Thanks for the five star review, Roshan! It's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Danna very beautiful girl and helped me…
Danna very beautiful girl and helped me find a good deal and good number
Very good customer service
Very happy
16 January 2025
Unprompted review
Reply from Vodafone UK - White City
Thanks for the five star review, Mohamed. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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