Came in for help with my phone, a lovely gentleman called James was very helpful, he answered all my questions, sorted my issue and made the experience very enjoyable. 10/10 customer service.
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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See what reviewers are saying
Shriya was really helpful, she helped me sort out my broken phone and gave me the best experience! Highly recommend
Company replied
Jag was helpful with my upgrade and good service
Company replied
Thursday I came in and Jubel helped me raise a case. He then followed up each day and is still helping me now. I’m disappointed with Vodafone as a company but Jubel has been brilliant in helping me
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
5.0
Excellent
312 reviews
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Jag went above and beyond to help us…
Jag went above and beyond to help us find the best deal. Friendly, patient and very helpful. Thank you ☺️
2 July 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Gem,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for a new phone and was happy…
Came in for a new phone and was happy with the service from Jag
1 July 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for help with my phone
Came in for help with my phone, a lovely gentleman called James was very helpful, he answered all my questions, sorted my issue and made the experience very enjoyable. 10/10 customer service.
30 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shriya was really helpful
Shriya was really helpful, she helped me sort out my broken phone and gave me the best experience! Highly recommend
30 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
"Hey Simran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Shriya was the such a kind and patient…
Shriya was the such a kind and patient employee and helped me so much with my phone - thankyou Shriya!
29 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Nandani,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Syd was really kind and helped me sort…
Syd was really kind and helped me sort my account out today!
30 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
"Hey Samantha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Has viruses on my phone and thought it…
Has viruses on my phone and thought it was broke. Came in and James took the viruses off for me
30 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Thelma,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful very pleasant thanks syd
30 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
"Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
great service and patience from Jubel…
great service and patience from Jubel who was very helpful and friendly
28 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Ross,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Sutton Coldfield branch…
I visited the Sutton Coldfield branch seeking guidance on a smartwatch and an upgrade. Chris, the store manager, provided exceptional assistance. The entire staff demonstrated a high level of professionalism and amiability. I wholeheartedly endorse the Sutton Coldfield branch.
20 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very friendly and helpful. Very good guidance. Lots of support.
8 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jag was fantastic
Jag was fantastic, really helpful and had incredible customer service. Would fully recommend going to see him at Vodaphone for your phone needs.
1 June 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Thomas,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had viruses on my phone and worried it…
Had viruses on my phone and worried it was broken but James sorted it all out for me. Thankyou
31 May 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Tomy,
Thanks for the lovely review and fantastic support for James
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thursday I came in and Jubel helped me…
Thursday I came in and Jubel helped me raise a case. He then followed up each day and is still helping me now. I’m disappointed with Vodafone as a company but Jubel has been brilliant in helping me
28 May 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Kawsihan,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was brilliant managed to save me…
Chris was brilliant managed to save me money and upgrade me at the same time. System was running slow but he was patience and very helpful.
30 May 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jubel was extremely helpful
Jubel was extremely helpful, knows his subject inside out.
Absolutely brilliant
30 May 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jubel was an outstanding technician and…
Jubel was an outstanding technician and excellent customer relations
30 May 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely amazing help from Chris
Absolutely amazing help from Chris, manage to get a better upgrade and save money in the process
29 May 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had another great experience
Had another great experience. Chris helped me with phone issues
29 May 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jag was helpful with my query and…
Jag was helpful with my query and upgrade
28 May 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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