Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experienc... See more
Company replied
Location
Switch locationUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
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See what reviewers are saying
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
Company replied
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... See more
Company replied
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sheffield Crystal Peaks
Written by the company
Contact info
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, United Kingdom
4.9
Excellent
368 reviews
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Was in store and Natasha was dealing…
Was in store and Natasha was dealing with my contracts and saved me money on it all and very helpful
7 February 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Mitch,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Vodafone store in Crystal Peaks…
Went to Vodafone store in Crystal Peaks for an upgrade where I was dealt with by Reece. Absolutely top customer service and patience in talking me through things and managed to get me a new phone faster broadband and a better air time plan for cheaper than before. Very highly recommended young man cheers Reece.
2 February 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
went to upgrade phones
Paul was very helpful when upgrading my phone, friendly 10/10 service and everything went great
1 February 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Bex,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Talk with Natasha at Vodafone regarding broadband contract
Natasha was approachable, friendly, patient and professional. She gave me very good information about the products,especially about the payments I would be making over the contract period and about Fibre To The Property which I will be having.
Excellent customer service with a smile!
I wish Natasha all the best for the future.
2 February 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Rose,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in vodafone shop as needed to…
Went in vodafone shop as needed to discuss payment on broadband spoke with Reece very welcoming and gave us good information regarding our broadband so we sighed up for another 24 months 😀
Thanks Chris and Julie
2 February 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5* friendly experience
Lovely friendly experience. Chris at the Crystal Peaks branch was more than happy to help us.
He helped us to select a new contract for SIM only, broadband and a tablet and still managed to save us some money. 5* service.
26 January 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Nina,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Really helpful friendly salesman
Really helpful friendly person, very pleasant experience. Have spoken to Reece before and he is a credit to the company.
17 January 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very polite and helpful staff my…
Very polite and helpful staff my husbandhas never had any problems with your company so I though6 l would change over to you .
16 January 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional customer service.
The customer service I received from Chris was exceptional.
He was knowledgeable, kind and extremely helpful. He was very patient and understanding of my circumstances.
I cannot thank him enough.
I really appreciate the time he took to help me today.
15 January 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Angela ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Paul at Crystal Peaks was great, I came in to get an upgrade on my phone but really didn’t know what I wanted. He took the time to go through multiple different phones, brought them to the desk if they were available in store and took me through the monthly breakdown of each one so I could decide what was best for me even if it did take me a while to decide! At no point did I feel rushed, he took the time to make sure I ended up with the right phone for me, overall great experience
11 January 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Chloe,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natasha the lady who helped us
Natasha the lady who helped us was brilliant from start to finish I
11 January 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service
Great Service
Have been with Vodafone for years always come back as they have served me well, always willing to make things more affordable, i come in to see about trading in my iphone 15 and seeing if i could get a 17 in which was successful. I spoke with Chris he helped me get the contract to a price that suited and let me know i could bring my old device back in store which is ideal as i work round the corner. Happy with the outcome
7 January 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Sarah,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris,at vodafone Crystal Peaks.
The assistant who served my needs was very knowledgeable,understanding and helpful. He went to the trouble of finding the best possible deal to suit my situation efficiently.
5 January 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Neville,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Reece at the Crystal…
Was served by Reece at the Crystal Peaks branch and he couldn’t do enough to help. Really really helpful, went above and beyond.
29 December 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Lyanne,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reece made us feel at ease with our…
Reece made us feel at ease with our decision on a new product and also very knowledgeable
29 December 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful member of staff
Very helpful member of staff. Explaining everything so l could understand . Thanks CHRIS .CRYSTAL PEAKS.
24 December 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Better than the rest
Having been to another shop the service, care and diligence of Chris at Crystal Peaks is exceptional. Vodafone has been a great provider and people like Chris keep me as a customer, year after year.
24 December 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A fantastic experience at Vodafone
A fantastic experience at Vodafone. Great customer service as always. Upgraded an old phone. Switched from one phone provider to Vodafone with ease. Paul and Natasha ensured we received the best deal and nothing was too much trouble. Thank-you.
21 December 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone in time for Xmas😁
Served by Daniel today who found me the right phone at the right price. Excellent service.
23 December 2025
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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