Ste in store was fantastic, he helped me resolve my query from start to finish with no issues what so ever
Location
Switch locationUnit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Leah was so hopeful helping upgrade my phone and watch. I wasn’t really sure what devices I wanted but she talked through all options and helped get me a great deal on a new phone and watch. She also... See more
Company replied
Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more
Company replied
Connor was extremely patient and helpful with our queries. He explained our options clearly and in a professional manner. I am very happy with our two SIM upgrades that have saved us money. I will rec... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Redcar
Written by the company
Contact info
Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom
4.9
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from the lads in store
5 August 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Gurnam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
HELPFUL!
Advisors were really helpful and knowledgable. Always very honest and up front about cost. Would highly recommend
3 August 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey James,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Scam
Worse company I have ever been with still charged me for 2 years after I had paid a cancellation fee to close contract which was agreed. Don’t get a contract from them will overcharge you and send dept collectors to harass you.
4 August 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Shaun, thanks for taking the time to leave your review. I'm sorry to hear about the trouble you've had since leaving your contract. So that we can take a look into this for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by Matthew today and the…
I was served by Matthew today and the Store staff are amazing, cheerful and always welcoming! Whether I go in to purchase something or just for help with my phone, they always help me out ensuring I’m fully satisfied!
16 July 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Josh,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by Billy the young man
I was served by Billy the young man. Amazing at what he does absolutely phenomenal service from him. Helped me with lots of problems quickly and efficiently. I must say by far the best advisor I have ever interacted with. Thankyou.
12 July 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hi Dharlat,
Thanks for your review for Billy. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The young gentleman name billy was…
The young gentleman name billy was fantastic, very knowledgeable and fixed my issue with great ability
7 July 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hi Della,
Thanks for your lovely review for Billy. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Georgia was very helpful and was lovely…
Georgia was very helpful and was lovely when dealing with any questions! Would definitely recommend her and Vodafone Redcar to anyone looking to buy a phone!
25 June 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Elizabeth,
Thanks for letting us know what an amazing job Georgia did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely staff always helpful and friendly
21 June 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Bethanie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best phone shop in area
Went for an upgrade and can honestly say they were so knowledgeable and helpful I would definitely recommend Vodafone redcar
21 June 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Ayeshea,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matthew in the Redcar store served me…
Matthew in the Redcar store served me 10/10 service
18 June 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Emma,
Thanks for letting us know what an amazing job Matthew did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matty and Joe……Dream Team
Matty and Joe were lovely, very polite and welcoming. I only had a general question but they took the time to ask me how my day was and made me feel valued. Lovely lads
20 June 2023
Unprompted review
Reply from Vodafone UK - Redcar
Hey Joolz,
Thank you for your review. It's always lovely to read such nice feedback for our agents.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Redcar
Hey Tony,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.