I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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See what reviewers are saying
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
Extremely knowledgeable, friendly and helpful. Helped us together the right package and phone to suit our needs
Company replied
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
311 reviews
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Amazing
Millie was very helpful and made the process so much easier than I thought it would be
17 July 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Thanks for your feedback Gary, it's great to see Millie was able to help and made everything as easy as possible 😊
Thanks again, The Vodafone Social Media team
Great service from David
1 July 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Mark. Thank you for your review for David. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was brilliant
Ryan was brilliant, helped us get extra data out of contract with additional sim.
22 June 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Selena. Thank you for your review for Ryan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from both David…
Great customer service from both David and daisy at the Prestatyn branch, I was able to take out broadband and a phone contract very easily.
Thank you
14 June 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Debbie,
Thank you for your 5 star feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jamie Jamie at Vodafone Prestatyn branch was…
Jamie at Vodafone Prestatyn branch was extremely helpful, professional and knowledgeable. I was given the opportunity to have new deals on phone & broadband with my contract which he arranged for me. He was very helpful & patient throughout the process, and also helped with additional queries I had.
4 June 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Pam. Thank you for your glowing review for Jamie. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hi Bernard. Thank you for your review for Sully. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan the sales advisor and david the…
Ryan the sales advisor and david the store manager was very very very good, literally dealing with them both would make me switch every device to vodafone, really passionate about people and very knowledgeable and helpful , the prestatyn store
18 May 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Dean. Thank you for your review for Ryan and David. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from David
Excellent service from David, Branch manager, Prestatyn.
3 May 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Robert,
We love to hear it! Thanks for this great review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good experience
2 May 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Morus,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Joe was really helpful& very…
Joe was really helpful& very informative. Highly recommend:)
1 May 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Beth,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hi Jane,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help from team
Great help from team, sully the manager and Joe was great helping me
16 April 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Cedric,
Thanks for taking your time to leave this review for Sully and Joe.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Prestatyn
Hi Elgan,
This is a great review for our Prestatyn store. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe was amazing really helped my out
Joe was amazing really helped my out
16 April 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Liz. Thank you for your review for Joe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service friendly and…
Excellent customer service friendly and very informative
7 April 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Paul,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Efficient
Efficient, helpful, patient, full of information, personalised to my exact needs. I had an urgent requirement, was ill and I had such thorough service with lots of understanding and compassion. Exceptional.
12 March 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi J A Simpson,
Thank you for taking the time to review and share this feedback. This is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service as always
Excellent service as always, thank you to Joe for your help
2 March 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Zarajade,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hi Amy,
Thanks for taking the time to review, and share this great feedback for Joe.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Excellent customer service, very helpful thank you
13 February 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Katherine,
This is such a great review for our Prestatyn store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing experience in Vodafone
Amazing experience in Vodafone , all the staff so friendly and helpful , can’t thank sully , Jamie , Ryan and Josh enough.
Saved me a lot of money a month by moving from EE to Vodafone.
4 February 2024
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Garry,
Thanks for your review, and great feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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