Massive thank you to Julie today for sorting my phone contract out. Changing my name over and being really helpful and understanding. Highly recommend her.
Company replied
Location
Switch location9 Market Place, WF8 1AG Pontefract, GB
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See what reviewers are saying
Julie wasca lovely lady who sorted me out with everthing i needed lovely shop no hassel at delt with promptly
Company replied
I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... See more
Company replied
Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Pontefract
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9 Market Place, WF8 1AG, Pontefract, United Kingdom
4.9
Excellent
154 reviews
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Customer service is fantastic
Customer service is fantastic i was made very welcome by Jacob who set about trying to solve my digital problems nothing was too much trouble i am elderly and not tec savvy he was so patient the fab manager Julie stepped in when needed she is amazing and doesn't get ruffled about anything I can't recommend the pontefract team highly enough thanks to you all
31 January 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Hayes,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic customer service from Darcy…
Fantastic customer service from Darcy this morning. We had a bit of a challenge renewing 4 separate phones and a new airtime contract but she was very patient and worked out a great deal for us, she's a credit to Vodafone!
18 January 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Dean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Pontefract
Hey Mase,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Come in to store to see about mobile…
Come in to store to see about mobile data Robert was very helpful thank you so much
13 January 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Carol,
Thanks for the lovely review and fantastic support for Robert.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good in Pontefract shop
Really good in Pontefract shop. Robert was a great help and any other problems will go back and see him
13 January 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very easy to talk and sort my contract…
Very easy to talk and sort my contract very helpful to talkshe know what she is doing to get you best deals
13 January 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Mateusz,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Julie was so patient and lovely
Julie was so patient and lovely, has sorted out my new contract. Nothing was too much trouble, thank you
13 January 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic service and support from the…
Fantastic service and support from the staff in the Pontefract store
10 January 2026
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with a particularly nice young…
Dealt with a particularly nice young man called Jacob , we were having trouble with new phone and he was so patient and understanding with us, recommend this store for a visit and a definate asset to Vodafone. Thankyou.
28 December 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Miss Amy was the lady who delt with me today an she was amazing efficient an helpful truly a asset to your company
Miss Amy was the lady who delt wit
6 December 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Terry,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amy was Absolutely fabulous so helpful…
Amy was Absolutely fabulous so helpful friendly and knowledgeable…. Steered me in the right direction 5⭐️⭐️⭐️⭐️⭐️
6 December 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Barbara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was really helpful and found the…
Amy was really helpful and found the best plan for me and my wife
6 December 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Graham,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very lovely and friendly
Very lovely and friendly, I really feel like home
5 December 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Clinton,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good friendly team happy to help with…
Good friendly team happy to help with everything I needed
2 December 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob was fantastic and helped to save…
Jacob was fantastic and helped to save us a lot of money on our contacts. A lovely person and I would definitely recommend Vodafone.
29 November 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Rachel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good service very pleasant will call…
Good service very pleasant will call again store manager amazing
28 November 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded my sim today to a fantastic…
Upgraded my sim today to a fantastic deal and Sophie was amazing
28 November 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hey Joanne,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing friendly service from Tara in…
Amazing friendly service from Tara in store, definitely an asset to the store,will definitely be back in the future thank tara
11 November 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hi. Thanks for the lovely review and fantastic support. We're happy to hear about the amazing and friendly service you received. We appreciate your feedback and hope to see you again. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Fabulous service from Liam and tara
8 November 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hi. We are happy to receive your positive feedback regarding the service you received. Thank you for sharing your experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from a friendly Advisor…
Great service from a friendly Advisor named Tara.
8 November 2025
Unprompted review
Reply from Vodafone UK - Pontefract
Hi. We are happy to hear that you had a positive experience and that our advisor was helpful. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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