Full five stars, Harry had us sorted with an extra SIM / phone plan for my son tied into my existing plan in no time at all. All done and dusted with no hassle and had it sorted before we left the... See more
Company replied
31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Full five stars, Harry had us sorted with an extra SIM / phone plan for my son tied into my existing plan in no time at all. All done and dusted with no hassle and had it sorted before we left the... See more
Company replied
Harry was excellent after experiencing a very poor service on the phone from your customer call centre Harry in store was very helpful indeed. He is a credit to Vodafone. He couldn’t do enough to help... See more
Company replied
Went into Vodafone today to get WiFi sorted for my Business, Harry and Luke couldn’t have been more helpful and answered every question I had, very efficient fast process.
Company replied
Harry was really helpful and patient. He listened to what we said and advised accordingly. We were both frustrated being on the phone with customer services, Harry changed things around and we are ve... See more
Company replied
Written by the company
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Full five stars, Harry had us sorted with an extra SIM / phone plan for my son tied into my existing plan in no time at all.
All done and dusted with no hassle and had it sorted before we left the store. Excellent service.

Reply from Vodafone UK - Newtownabbey
Went into Vodafone today to get WiFi sorted for my Business, Harry and Luke couldn’t have been more helpful and answered every question I had, very efficient fast process.

Reply from Vodafone UK - Newtownabbey
Harry was excellent after experiencing a very poor service on the phone from your customer call centre Harry in store was very helpful indeed. He is a credit to Vodafone. He couldn’t do enough to help us and explained everything very well indeed.

Reply from Vodafone UK - Newtownabbey
Harry was really helpful and patient. He listened to what we said and advised accordingly.
We were both frustrated being on the phone with customer services, Harry changed things around and we are very happy.

Reply from Vodafone UK - Newtownabbey

Reply from Vodafone UK - Newtownabbey
Very happy with the help and was very pleased with the service i got the assistance was next to none

Reply from Vodafone UK - Newtownabbey
Joel in the abbey centre branch was very helpful and pleasant and explained everything

Reply from Vodafone UK - Newtownabbey
Sam was a gentleman , Vodafone would do well to hang on to him , thank you

Reply from Vodafone UK - Newtownabbey
Got my broadband from Dylan, very professional and found the best plan for me. Very pleased

Reply from Vodafone UK - Newtownabbey

Reply from Vodafone UK - Newtownabbey
Quick and friendly service. Explaijed everything throughly.

Reply from Vodafone UK - Newtownabbey
Came in about eu roaming Michael helped me and let me know what I could do

Reply from Vodafone UK - Newtownabbey
Just got my phone sorted with Harry couldnt be happier with the servicd

Reply from Vodafone UK - Newtownabbey
Excellent experience. Michael and Dylan where great

Reply from Vodafone UK - Newtownabbey
Service is exceptional. Wouldn't pass Vodafone Abbeycentre. Upgraded phone recently and got a watch today very straightforward and easy to understand contracts

Reply from Vodafone UK - Newtownabbey
A great experience with Joel. He made everything run very smoothly. A very helpful and mannerly young man 😊

Reply from Vodafone UK - Newtownabbey
A very good & pleasant experience..
Thank you, Dylan.

Reply from Vodafone UK - Newtownabbey
Great honest approach, was given great advice and guided towards the correct contract. Staff covered all options and got me the best deal

Reply from Vodafone UK - Newtownabbey
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.