Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... See more
Company replied
33 Middlegate, NG24 1EG Newark, GB
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Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... See more
Company replied
It was such a relief to be greeted by a smiling face. Nothing was too much trouble, l felt at ease explaining my issues and the solutions were explained and put into place. Wonderful.
Company replied
Spoke to imtaz in the Newark branch and he was very helpful and explained everything about the air time and contract and showed me other deals to suit my budget thank you for your help
Company replied
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... See more
Company replied
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33 Middlegate, NG24 1EG, Newark, United Kingdom
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Everything was great with my internet. Imtiaz was very helpful thank you

Reply from Vodafone UK - Newark
Leah in Newark was absolutely so helpful and talked me through each step of the way for buying my new phone. She gave me a great deal, was so friendly and lovely to talk to.

Reply from Vodafone UK - Newark
Leah is brilliant- an absolute asset to the Newark Branch- always smiling & helpful.

Reply from Vodafone UK - Newark
Excellent care and service from Peter and Imitiaz, there is an element of stress in changing one phone let alone two, their service was outstanding

Reply from Vodafone UK - Newark
Wonerfull job thank you very much for all your help Imtiaz xx

Reply from Vodafone UK - Newark
Great service at my local store today from Imtiaz. Easy upgrade for my son from ee to Vodafone.

Reply from Vodafone UK - Newark
Tyler has been amazing! He has helped my mum and I following hours of frustration on line and on the helpline.
Please give him a pay rise and a gold star!
I cannot give enough praise for the patience and knowledge that was displayed in our Newark store.
Thank you so much!

Reply from Vodafone UK - Newark
Peter the store manager sorted my issues quickly and efficiently.

Reply from Vodafone UK - Newark
Imtiaz helped me with my new phone upgrade and also with transfering my mobile data. Thank you Vodafone newark

Reply from Vodafone UK - Newark
Imtiaz was super good. Friendly guy sorted my samsung tab and fixed the issues from oldto the new one. Will definately recommwnd him

Reply from Vodafone UK - Newark
Very fun friendly and enjoyable talked about hobbies 😊 and revived plenty of complements

Reply from Vodafone UK - Newark

Reply from Vodafone UK - Newark
I came in Vodafone Newark and greeted by imtiaz in store. Very friendly guy made my day by sorting my old phone and transferred all my data to new phone I am more then happy to recommend him to my friends and family. Thanks

Reply from Vodafone UK - Newark
Peter was extremely helpful giving me all the information clearly and understandably.

Reply from Vodafone UK - Newark
I came in today with my phone completely broken after dropping the device in water.
The screen and touchscreen was on and off and was highly frustrating, but Imtiaz went above and beyond to help. He waited until the phone screen came on and transfer my old phone to my new phone. Honestly can’t thank him enough, nothing seemed too much for him to sort and I’m very happy with my new phone! Thankyou again.

Reply from Vodafone UK - Newark
Excellent service from the manager, updated my plan to work around my usage. Helped with my son's sim only. Nothing was too much for him. Thank you

Reply from Vodafone UK - Newark
Imtiaz was extremely helpful and efficient. He listened to what I wanted and didn’t try to sell me something that I didn’t want! I am pleased with my new phone, and would be happy to recommend the Newark Branch and Imtiaz.

Reply from Vodafone UK - Newark

Reply from Vodafone UK - Newark
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