I spoke with Sarah at the store and they wrte very kind and helpful and friendly. They helped answer all the questions I had. Will definitely be coming back to this store
Location
Switch location3 Graham Way,The Precinct, CF47 8EG Merthyr Tydfil, GB
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See what reviewers are saying
Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was secon... See more
Company replied
Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... See more
Company replied
Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and op... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Merthyr Tydfil
Written by the company
Contact info
3 Graham Way,The Precinct, CF47 8EG, Merthyr Tydfil, United Kingdom
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Brilliant service even on a cold day.

Reply from Vodafone UK - Merthyr Tydfil
Lynzy was amazing so helpful friendly…
Lynzy was amazing so helpful friendly nothing was to much for her.

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil
Niamh the sales assistant was amazing
Niamh the sales assistant was amazing. Really helpful!

Reply from Vodafone UK - Merthyr Tydfil
Friendly and efficient service
Friendly and efficient service. Very knowledgeable and patient staff.

Reply from Vodafone UK - Merthyr Tydfil
Great experience very helpful

Reply from Vodafone UK - Merthyr Tydfil
Ever time I go in always ready to…
Ever time I go in always ready to help.She was the reason I changed to Vodafone and as I change my phone regularly I need the advice

Reply from Vodafone UK - Merthyr Tydfil
110% customer service
110% customer service. Exceeded my expectations with the service and options available. Friendly, happy person. Niamh in Merthyr store.

Reply from Vodafone UK - Merthyr Tydfil
Niamh was brilliant went above and…
Niamh was brilliant went above and beyond

Reply from Vodafone UK - Merthyr Tydfil
Great service in store very helpful
Great service in store very helpful. Nick and lynzy were fantastic

Reply from Vodafone UK - Merthyr Tydfil
Clear information and a pleasant manner

Reply from Vodafone UK - Merthyr Tydfil
Lindsey is amazing
Lindsey is amazing. She couldn’t of been more helpful when I popped into the Merthyr branch with a problem with my phone. Sorted it out straight away for me. Thank you !!

Reply from Vodafone UK - Merthyr Tydfil
Lynzy in the Merthyr store was very…
Lynzy in the Merthyr store was very helpful. Explained everything to me and helped me setup a new Phone when I had broken my old phone

Reply from Vodafone UK - Merthyr Tydfil
Staff really helpful and friendly

Reply from Vodafone UK - Merthyr Tydfil
Lynzy was fantastic!
Lynzy was very helpful and went above and beyond to get me the deal and phone I was looking for! Great experience and I would highly recommend!

Reply from Vodafone UK - Merthyr Tydfil
The staff in my local merthyr store are…
The staff in my local merthyr store are tremendous. They are really helpful and gave a great customer service. They are all very kind and a pleasure to speak with.

Reply from Vodafone UK - Merthyr Tydfil
Connor was both friendly & helpful…
Connor was both friendly & helpful today when I visited the store for an upgrade.
He found me the best deal & phone which suited my needs, he also got me a fantastic broadband deal! Thanks for the great service Connor! 😁

Reply from Vodafone UK - Merthyr Tydfil
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