We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... See more
Company replied
Location
Switch location65/67 London Road, NR32 1LS Lowestoft, GB
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From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... See more
Company replied
James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best d... See more
Company replied
Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay. Good communication skills and very friendly, made it painless for us would recommend.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lowestoft
Written by the company
Contact info
65/67 London Road, NR32 1LS, Lowestoft, United Kingdom
4.9
Excellent
150 reviews
Asks customers to review
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Specialist advice on remote WiFi
We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free and available as he also cleaned up my husband’s phone and this alone has completely changed his phone experience. Thank you James for your above and beyond support and service. One very happy Husband Means one very happy Wife!
7 July 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Pennington,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was very helpful and explained…
Chloe was very helpful and explained the different options very well. We came away feeling she gave us the best deal. Thankyou
6 July 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Paul,
Thanks for the lovely review and fantastic support for Chloe. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
From the moment we arrived at Vodafone…
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attention from one person to another. This is key when dealing with the general public and I could not fault anything from my experience. Thank you so very much.
1 July 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
James was extremely helpful and it felt…
James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best deals for me. I really appreciated the people and personal experience, it makes a difference from having to communicate with a bot over the phone or travel far.
1 July 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Madi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
James and Chloe really helped me as my…
James and Chloe really helped me as my phone was full of viruses and they removed all of them. Chloe also saved me money on my contract
22 June 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Louise, thank you so much for your wonderful review and the amazing support you’ve shown for James and Chloe, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Would recommend
Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay.
Good communication skills and very friendly, made it painless for us would recommend.
17 June 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Bruce,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Virus wiped!
Scott, and Anthony, helped me very efficiently and kindly with a virus on my phone. They got rid of all the 'weird' pop ups and the root issue, a dodgy app. Thank you!
20 May 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Vivian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the lowestoft store for help…
Went to the lowestoft store for help with my phone. Scott and james were able to fix it saving me the hassle of buying a new one. When my contract ends i will be back for sure
9 May 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Roger,
Thanks for the lovely review and fantastic support for Scott and James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stellar service
Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining everything and the processes very clearly. Could not recommend more!
24 April 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Max,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was very patient
Chloe was very patient, knowledgeable, profesional and caring. Please give her a pay rise. Tim Boardman
23 April 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Tim,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Vodafone staff member
Went into Vodafone shop Lowestoft. Had a problem with my phone. Was served by Chloe who went out of her way to help me. She was very pleasant and extremely helpful. It wasn't an easy task but she sorted it.
Thank you so much
12 April 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Ashley,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Id like to bring it to the attention of…
Id like to bring it to the attention of Vodafone just how cracking the Lowestoft team is. I never feel afraid to come to them when I need help, and I would recommend them to anyone.
28 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw james As always excellent service…
Saw james As always excellent service this must be the best branch in the country.
9 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Kevin,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe and James has been very helpful…
Chloe and James has been very helpful and saved me some money. Made things very easy to understand for someone of 88 years old
9 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Fantastic Customer service
Fantastic Customer service. Both Bob & Scott were so helpful. Went above and beyond to assist. Saved me lots of money by offering an alternative plan. Totally recommend them and Vodaphone.
2 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Carole,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A very pleasant experience.
I would certainly recommend this Vodafone store in good ol Lowestoft, Bob and Scott were very helpful and knowledgeable, sorted out great plans and explained everything in great detail. Thankyou guys left the store well happy.
2 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Alan,
Thanks for the lovely review and fantastic support for Bob and Scott .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hey Mark
,
Thanks for the lovely review and fantastic support for Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We spoke to a gentleman called Bob…
We spoke to a gentleman called Bob always very helpful when we enter and will always try to see this man as he sorted out a new contract for us last year and needed help again and sorted everything we needed highly recommend thank you Bob
22 January 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Sean,
Thanks for the lovely review and fantastic support for Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antony Critoph
Antony Critoph is a good friend of mine, has always shown excellence in knowledge and practical problem solving. Always happy to walk into the store because of welcoming colleagues such as him.
17 January 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Jamie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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