Really good experience at the Vodafone Lowestoft store. We went in looking for a new business phone and tariff, mainly wanting to keep the monthly cost sensible while still having something flex... See more
Company replied
Location
Switch location65/67 London Road, NR32 1LS Lowestoft, GB
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Excellent experience! Provided me with all the information I needed to choose an amazing phone deal! Thank you so much Scott Page for all the care and support! Would highly recommend a friend or famil... See more
Company replied
We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... See more
Company replied
Went in shop with issue on my phone a young lady Chole what a great front of store person very kind thoughtful went out of her way to help me will go back to the store and see her again Thanks chl... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lowestoft
Written by the company
Contact info
65/67 London Road, NR32 1LS, Lowestoft, United Kingdom
4.9
Excellent
154 reviews
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Went in shop with issue on my phone asee above …
Went in shop with issue on my phone a young lady Chole what a great front of store person very kind thoughtful went out of her way to help me will go back to the store and see her again
Thanks chloe
24 August 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey John ,
Thanks for the lovely review and fantastic support for Chole .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They are very helpful and understanding…
They are very helpful and understanding especially James
22 August 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience! Provided me with all the information I needed to choose an amazing phone deal! Thank you so much Scott Page for all the care and support! Would highly recommend a friend or family member to join Vodafone! 😁
13 August 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Karl,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good experience at the Vodafone…
Really good experience at the Vodafone Lowestoft store. We went in looking for a new business phone and tariff, mainly wanting to keep the monthly cost sensible while still having something flexible enough for what we needed.
The whole team were really friendly and took the time to run through the different options rather than just trying to push us towards the most expensive deal.
Scott, the manager, was especially helpful and genuinely went above and beyond. He worked through a few different combinations with us to find something that gave us what we needed without unnecessarily increasing the monthly cost, and made the whole process really straightforward.
Really refreshing to get that level of service in-store. Would definitely recommend the Lowestoft team, and a big thanks to Scott for all his help.
11 August 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Ross,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Specialist advice on remote WiFi
We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free and available as he also cleaned up my husband’s phone and this alone has completely changed his phone experience. Thank you James for your above and beyond support and service. One very happy Husband Means one very happy Wife!
7 July 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Pennington,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was very helpful and explained…
Chloe was very helpful and explained the different options very well. We came away feeling she gave us the best deal. Thankyou
6 July 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Paul,
Thanks for the lovely review and fantastic support for Chloe. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
From the moment we arrived at Vodafone…
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attention from one person to another. This is key when dealing with the general public and I could not fault anything from my experience. Thank you so very much.
1 July 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
James was extremely helpful and it felt…
James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best deals for me. I really appreciated the people and personal experience, it makes a difference from having to communicate with a bot over the phone or travel far.
1 July 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Madi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
James and Chloe really helped me as my…
James and Chloe really helped me as my phone was full of viruses and they removed all of them. Chloe also saved me money on my contract
22 June 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Louise, thank you so much for your wonderful review and the amazing support you’ve shown for James and Chloe, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Would recommend
Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay.
Good communication skills and very friendly, made it painless for us would recommend.
17 June 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Bruce,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Virus wiped!
Scott, and Anthony, helped me very efficiently and kindly with a virus on my phone. They got rid of all the 'weird' pop ups and the root issue, a dodgy app. Thank you!
20 May 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Vivian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the lowestoft store for help…
Went to the lowestoft store for help with my phone. Scott and james were able to fix it saving me the hassle of buying a new one. When my contract ends i will be back for sure
9 May 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Roger,
Thanks for the lovely review and fantastic support for Scott and James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stellar service
Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining everything and the processes very clearly. Could not recommend more!
24 April 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Max,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was very patient
Chloe was very patient, knowledgeable, profesional and caring. Please give her a pay rise. Tim Boardman
23 April 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Tim,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Vodafone staff member
Went into Vodafone shop Lowestoft. Had a problem with my phone. Was served by Chloe who went out of her way to help me. She was very pleasant and extremely helpful. It wasn't an easy task but she sorted it.
Thank you so much
12 April 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Ashley,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Id like to bring it to the attention of…
Id like to bring it to the attention of Vodafone just how cracking the Lowestoft team is. I never feel afraid to come to them when I need help, and I would recommend them to anyone.
28 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saw james As always excellent service…
Saw james As always excellent service this must be the best branch in the country.
9 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Kevin,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe and James has been very helpful…
Chloe and James has been very helpful and saved me some money. Made things very easy to understand for someone of 88 years old
9 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Fantastic Customer service
Fantastic Customer service. Both Bob & Scott were so helpful. Went above and beyond to assist. Saved me lots of money by offering an alternative plan. Totally recommend them and Vodaphone.
2 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Carole,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A very pleasant experience.
I would certainly recommend this Vodafone store in good ol Lowestoft, Bob and Scott were very helpful and knowledgeable, sorted out great plans and explained everything in great detail. Thankyou guys left the store well happy.
2 March 2026
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Alan,
Thanks for the lovely review and fantastic support for Bob and Scott .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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