Vodafone UK - London Walworth Road Reviews 

365
•
TrustScore 5 out of 5

4.8

292C Walworth Road, SE17 2TE London, GB

•

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Rated 5 out of 5 stars

I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more

Company replied

Rated 5 out of 5 stars

goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more

Company replied

Rated 5 out of 5 stars

Ilayda was very efficient and transparent when letting me know the plans they have. Definitely ask for her when coming to Vodafone she’ll surely assist you on getting you on a plan that suits you... See more

Company replied

Rated 5 out of 5 stars

The staffs at Walworth Road branch has always offered me the best service and advice over the years, each time I visited the branch, they always offered me professional assistance and support with fri... See more

Company replied


Company details


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  • 292C Walworth Road, SE17 2TE, London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

365 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(365)

38,210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dingo very good

Dingo very good

21 December 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Thanks for your feedback for Dingo ☺️
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Diego and his colleague were extremely…

Diego and his colleague were extremely helpful, set both my wife and I up on the new great value Voxi service

9 December 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Eric,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nice and brilliant customer never such…

Nice and brilliant customer never such service like that very nice and highly recommended the sales advisor llayda ❤️

29 November 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Muneeb,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got a very good experience with Ilayda.

I got a very good experience with Ilayda. She is very friendly and supportive. Had a great experience with her.

29 November 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Sameer,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hamid was really good today and helped…

Hamid was really good today and helped me alot, I just got a eye surgery so I needed a bit more extra care and he provided just that. Thank you!

15 November 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Rosemary,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nana Boateng

Is good with costumers, he explain Everything

12 November 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Frank,

This is a great review for Nana. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing

Ilayda was a pleasure. She managed to help me with my queries and she was very friendly and professional. I was very impressed and happy with her service and support.

6 November 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Tia,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All the guys was extremely hepful and…

All the guys was extremely helpful and friendly a special thanks to Nana that he found for me the best solution .

25 October 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Hamid at the Walworth road store was…

Hamid at the Walworth road store was wonderful. He listened really carefully to my requirements and then sorted me out with a contract that I'm really happy with. Can't recommend enough!

18 October 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Robin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Diego at Walworth Road was amazing

Diego at Walworth Road was amazing. Brilliant customer service 👏

11 October 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi. Thank you for your review for Diego. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and Kariuan is the…

Excellent service and Kariuan is the BEST

1 October 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Hussain,

Thanks for taking your time to leave this review for Kariuan. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

It was amazing experience with Illayda…

It was amazing experience with Illayda (officer). Friendly and explained the plan and the offer. Very satisfied customer 😊😊😊

29 September 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Victor,

It's great to hear about your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 1 out of 5 stars

Totally unprofessional

Totally unprofessional. I was in the store on 23rd Sept and 24th Sept and multiple people took on my case, two of them left it mid way and and other person took over because apparently someone was coming to visit the store and welcoming them was more importnat. I was made to visit to the store at least four times in the span of two days.

All I wanted was Trade my current iPhone and get a new one. Taquan was the guy who was handling my case didn’t seem very knowledgable and was not very professional. Over all, the service was below satisfactory. Was expecting better from Vodafone. Been using the service for three years now, with visits to multiple service centres and vodafone stores but this was by far the worst.

24 September 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Shubhash. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Rated 5 out of 5 stars

Nesha was great she laughed at my…

Nesha was great she laughed at my crummy jokes whilst sorting thd nest deal for me
Customer service is so important
Highly reccomended

23 September 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Simon. Thank you for your review for Nesha. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Lady ilanda was amazing and nüsha…

The Lady ilanda was amazing and nüsha she look so tired but still she smiled

21 September 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Minko,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good experience

Really good experience, Taquan helped me out a lot and talked me through the phone. I enjoyed the experience and looking forward to my new phone!

20 September 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Abdurahman,

This is lovely feedback for Taquan. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

The employee was very helpful and…

The employee was very helpful and willingly to give more information to solve our problem.

18 September 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hi Manuel,

Thanks for taking the time to leave a review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Quick service

Quick service, very polite and helpful staff

16 September 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hello, Max,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent services providing by miss…

Excellent services providing by miss nesha. She doing amazing job here.

13 September 2024
Unprompted review
Vodafone UK - London Walworth Road logo

Reply from Vodafone UK - London Walworth Road

Hey Raees,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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