Went to Vodaphone in Lisburn today to speak to Jack. My phone memory was full and after discussing the options - Jack pointed out quite a few possibilities - I got sorted with a new phone, more memory... See more
Company replied
Location
Switch location67 Bow Street, BT28 1BJ Lisburn, GB
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Emma helped me set up my phone & get me the right sim card for my needs. She assisted in swapping to an esim & reviewing 2 other contracts to look at potential upgrade offers. I have also returned to... See more
Company replied
Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... See more
Company replied
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lisburn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
4.9
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Morgan and James looked after us…
Morgan and James looked after us impeccably from the first enquiry through to conclusion. I would highly recommend them.
9 September 2026
Unprompted review
Reply from Vodafone UK - Lisburn
"Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great service from both Morgan & James
Great service from both Morgan & James. Would highly recommend. Explained everything is simple terms
9 September 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Curtis was a very helpful man
Curtis was a very helpful man, nothing to too much bother
9 September 2026
Unprompted review
A Change of Phone
Went to Vodaphone in Lisburn today to speak to Jack. My phone memory was full and after discussing the options - Jack pointed out quite a few possibilities - I got sorted with a new phone, more memory and the whole experience was painless. Very helpful young man. As a pensioner I always feel I should know more about this technology but Jack sorted me out very nicely.
8 September 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey John,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy
I was in store with Daniel, got a new phone. Very happy with the deal and service, couldn't be more helpful!
8 September 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful, great location
Emma helped me set up my phone & get me the right sim card for my needs. She assisted in swapping to an esim & reviewing 2 other contracts to look at potential upgrade offers. I have also returned to the store for another reason & had Sarah who was very friendly & answered all my questions. These 2 girls are a credit to the store. Thank you 😊
3 September 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Claire,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Saila has made upgrading very seamless and easy. Would highly recommend. By far the most helpful Vodafone staff member I have come across.
29 August 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Joseph,
Thanks for the lovely review and fantastic support for Saila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in Vodafone and I was served by a…
I was in Vodafone and I was served by a young lady called Saila, she was very informative and very pleasant to chat too!
26 August 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Charles,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service
Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition from 3mobile to Vodafone and when my new phone arrived a few days later helped me set up the phone. Highly recommend. The Assistant Manager (I think her name is Emma) was amazing.
21 August 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey There,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lisburn
Hey Mary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Morgan is a very knowledgeable young…
Morgan is a very knowledgeable young woman, sorted out my sound issue very quickly.
21 August 2026
Unprompted review
Reply from Vodafone UK - Lisburn
"Hey Pat,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Super customer service
I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a brilliant package. Thanks for your fantastic costumer service, Sarah!
19 August 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Kerri,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
James was really helpful and he…
James was really helpful and he transferred everything from my old phone to my new phone.
13 August 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Patricia,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the store this morning and…
I visited the store this morning and have been in the Lisburn store on many other occasions.
The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explains things with clarity.
10 August 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Rita,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had a fantastic experience yesterday…
I had a fantastic experience yesterday in store. The advice given was really helpful and I’m delighted. Big thank you to James and his colleague for their help!
27 July 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Mark,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A truly fantastic service
A truly fantastic service. Really professional and courteous. Curtis is a fantastic help! Greatly appreciated.
28 July 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Dom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I just had my phone contract upgraded…
I just had my phone contract upgraded today in Lisburn.
The lady who helped me was brilliant.
She explained everything very clearly and made the who experience straightforward and easy.
Thank you.
23 July 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Ian,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from vodafone lisburn…
Great service from vodafone lisburn great job
2 July 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey PAUL,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lisburn
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was struggling to get my new phone…
Was struggling to get my new phone transfered and went into store to get help, Curt sorted it out for me. Great job
23 June 2026
Unprompted review
Reply from Vodafone UK - Lisburn
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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