My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
9d Castle Street, LE10 1DA Hinckley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more
Company replied
My phone had become slow and wouldnt update. Came into store because my current provider was unable to help. Spoke with Ricardo who helped me get a great deal and keep my number from my previous netwo... See more
Company replied
I would like to say I am very impressed with the level of service I was given in store by the young lady named Zee. She was wonderful at explaining everything and making sure I was happy with everythi... See more
Company replied
Came into store with my phone running slower than usual for the last month or so. Met with store manager Ricardo and he managed to get my bill reduced and upgraded me to a newer phone too! What a bril... See more
Company replied
Written by the company
9d Castle Street, LE10 1DA, Hinckley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to say I am very impressed with the level of service I was given in store by the young lady named Zee. She was wonderful at explaining everything and making sure I was happy with everything from start to end.

Reply from Vodafone UK - Hinckley
Updated my phone recently in this store and my emails wouldnt let me back in. Ricardo helped me move everything across and get my emails back up and running. Many thanks

Reply from Vodafone UK - Hinckley
My phone had become slow and wouldnt update. Came into store because my current provider was unable to help. Spoke with Ricardo who helped me get a great deal and keep my number from my previous network. Thank you for all of your help getting me setup on the phone i wanted for the best price i could find! Brilliant service!

Reply from Vodafone UK - Hinckley
Had issues with my WiFi on my device. Came in for assistance and met Ricardo the store manager. He was fantastic upgraded my broadband speed and reduced my costs! He also gave me a great deal on my new phone so I can now listen to all the jazz music in the world! What a brilliant man Vodafone have in their business! Will be back again soon thanks again for all of your help

Reply from Vodafone UK - Hinckley
Very satisfying and Ray highly recommended 👍

Reply from Vodafone UK - Hinckley

Reply from Vodafone UK - Hinckley
My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes. Thank you so much ricardo you were amazing!

Reply from Vodafone UK - Hinckley
Came into store with my phone running slower than usual for the last month or so. Met with store manager Ricardo and he managed to get my bill reduced and upgraded me to a newer phone too! What a brilliant man thank you for all of your help!

Reply from Vodafone UK - Hinckley
My phone contract came to an end. Came into store and was greeted by the store manager ricardo. He has been fantastic from start to finish reduced my bill by £20 or more I couldn't be happier. Many thanks ricardo !

Reply from Vodafone UK - Hinckley
Had a massive issue with my current phone. Came in to store and was served by ricardo who was amazing and managed to get me a great discount on all my lines. Thank you so much will be back for the next upgrade !

Reply from Vodafone UK - Hinckley
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Thank you for your help fantastic service !

Reply from Vodafone UK - Hinckley
Needed a new phone as my old one packed up. Went into the shop and spoke with Ricardo who was amazing. Sorted out my broadband and new phone altogether and dropped my bill by a lot! Fantastic service

Reply from Vodafone UK - Hinckley
Had lots of trouble with my previous supplier so managed to get a new deal with Vodafone. Came into store to get my data moved to my new device. Met the store manager Ricardo who was brilliant from start to finish ! Thank you

Reply from Vodafone UK - Hinckley
Very helpful and did everything we wanted so much better than doing it online .

Reply from Vodafone UK - Hinckley
My phone has been giving me issues with popups and adverts. Caused my phone to stop working, came into store for some help and was served by Ricardo. He was brilliant, managed to get me back up and running. Lovely gentleman will be back for more help soon.

Reply from Vodafone UK - Hinckley
My phone was playing up because it’s too old to keep up. Went into store and was served by ricardo who was brilliant. Helped me upgrade my phone and sort my data transfer out. Top man thank you

Reply from Vodafone UK - Hinckley
Brilliant customer service by jay and rai im store would definitely recommend

Reply from Vodafone UK - Hinckley
Needed a new WiFi lead, the store gave me a recycled lead for nothing! Great consumer services!

Reply from Vodafone UK - Hinckley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.