Vodafone UK - Hinckley Reviews 

454
TrustScore 5 out of 5

4.9

9d Castle Street, LE10 1DA Hinckley, GB


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Rated 5 out of 5 stars

My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes.... See more

Company replied

Rated 5 out of 5 stars

My phone had become slow and wouldnt update. Came into store because my current provider was unable to help. Spoke with Ricardo who helped me get a great deal and keep my number from my previous netwo... See more

Company replied

Rated 5 out of 5 stars

I would like to say I am very impressed with the level of service I was given in store by the young lady named Zee. She was wonderful at explaining everything and making sure I was happy with everythi... See more

Company replied

Rated 5 out of 5 stars

Came into store with my phone running slower than usual for the last month or so. Met with store manager Ricardo and he managed to get my bill reduced and upgraded me to a newer phone too! What a bril... See more

Company replied


Company details


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  • 9d Castle Street, LE10 1DA, Hinckley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

454 reviews

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1-star

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4.9

All reviews

(454)

40,464 reviews in the last 12 months

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Rated 5 out of 5 stars

Zee was great

8 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to say I am very impressed…

I would like to say I am very impressed with the level of service I was given in store by the young lady named Zee. She was wonderful at explaining everything and making sure I was happy with everything from start to end.

8 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Updated my phone recently in this store…

Updated my phone recently in this store and my emails wouldnt let me back in. Ricardo helped me move everything across and get my emails back up and running. Many thanks

7 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Edward,

Thanks for the lovely review and fantastic support for Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone had become slow and wouldnt…

My phone had become slow and wouldnt update. Came into store because my current provider was unable to help. Spoke with Ricardo who helped me get a great deal and keep my number from my previous network. Thank you for all of your help getting me setup on the phone i wanted for the best price i could find! Brilliant service!

7 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had issues with my WiFi on my device

Had issues with my WiFi on my device. Came in for assistance and met Ricardo the store manager. He was fantastic upgraded my broadband speed and reduced my costs! He also gave me a great deal on my new phone so I can now listen to all the jazz music in the world! What a brilliant man Vodafone have in their business! Will be back again soon thanks again for all of your help

7 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey John,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very satisfying and Ray highly…

Very satisfying and Ray highly recommended 👍

6 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Sanjay,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very satisfying

Very satisfying, Ray thank you n highly recommended 👍🏽

6 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

"Hey Sanjay,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

My phone signal went down and i couldnt…

My phone signal went down and i couldnt recieve any calls or messages. Came into store and the store manager Ricardo who was brilliant. Updated my phone and got me back up and running within minutes. Thank you so much ricardo you were amazing!

6 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Sheila
,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store with my phone running…

Came into store with my phone running slower than usual for the last month or so. Met with store manager Ricardo and he managed to get my bill reduced and upgraded me to a newer phone too! What a brilliant man thank you for all of your help!

3 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Marga,

Thanks for the lovely review and fantastic support for Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone contract came to an end

My phone contract came to an end. Came into store and was greeted by the store manager ricardo. He has been fantastic from start to finish reduced my bill by £20 or more I couldn't be happier. Many thanks ricardo !

3 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

"Hey Michael,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Had a massive issue with my current…

Had a massive issue with my current phone. Came in to store and was served by ricardo who was amazing and managed to get me a great discount on all my lines. Thank you so much will be back for the next upgrade !

1 August 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Sian,

Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just got broadband installed at home…

Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Thank you for your help fantastic service !

23 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a new phone as my old one packed…

Needed a new phone as my old one packed up. Went into the shop and spoke with Ricardo who was amazing. Sorted out my broadband and new phone altogether and dropped my bill by a lot! Fantastic service

20 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had lots of trouble with my previous…

Had lots of trouble with my previous supplier so managed to get a new deal with Vodafone. Came into store to get my data moved to my new device. Met the store manager Ricardo who was brilliant from start to finish ! Thank you

20 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Raymond,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and did everything we…

Very helpful and did everything we wanted so much better than doing it online .

18 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Gary,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone has been giving me issues with…

My phone has been giving me issues with popups and adverts. Caused my phone to stop working, came into store for some help and was served by Ricardo. He was brilliant, managed to get me back up and running. Lovely gentleman will be back for more help soon.

17 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone was playing up because it’s…

My phone was playing up because it’s too old to keep up. Went into store and was served by ricardo who was brilliant. Helped me upgrade my phone and sort my data transfer out. Top man thank you

16 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent service

excellent service

16 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant customer service by jay and…

Brilliant customer service by jay and rai im store would definitely recommend

15 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Merlika,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a new WiFi lead

Needed a new WiFi lead, the store gave me a recycled lead for nothing! Great consumer services!

14 July 2026
Unprompted review
Vodafone UK - Hinckley logo

Reply from Vodafone UK - Hinckley

Hey Amber,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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