Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on m... See more
Company replied
Location
Switch location66 High Street, GU1 3ES Guildford, GB
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Visited the Vodafone store and had a great experience, much better than my phone experiences. Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I do... See more
Company replied
We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... See more
Company replied
Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Guildford
Written by the company
Contact info
66 High Street, GU1 3ES, Guildford, United Kingdom
4.9
Excellent
209 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Nishant helped me renegotiate my…
Nishant helped me renegotiate my contracts
19 September 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Storm was so helpful today in sorting…
Storm was so helpful today in sorting out my connection problems post holiday abroad when I had ensured there would be no roaming charges. Cheerful, respectful and knowledgable, Storm put a smile on my face! I was pretty committed to Vodafone before but now I know I am very unlikely to change provider when you have such good customer service! Thank you
11 September 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Doris,
Thanks for the lovely review and fantastic support for Storm.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was very helpful in helping me get…
Mo was very helpful in helping me get back up and running with my sim where customer service were not helpful at all
7 September 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Penelope. This is fantastic to hear! We really appreciate the feedback about the helpful assistance received by Mo in getting your service back up and running.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Ben was very helpful getting my new…
Ben was very helpful getting my new phone set up
7 September 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hi Duncan. This is really lovely to hear, and we appreciate you sharing your positive experience with Ben. We're glad we could help with your new phone.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Amazing staff
The store was clean and in a great location.
Ben was extremely helpful and friendly. He was knowledgeable about all the plans and devices and allowed me time to go through each one.
29 August 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Tali,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great multitasking
Visited the Vodafone store and had a great experience, much better than my phone experiences.
Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I door which was locked (I’m sure unnecessarily) answering questions or multiple people before making multiple customers smile.
A credit to Vodafone.

26 August 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Berry,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in Guildford
We needed to replace a phone and went without an appointment to the Guildford shop.
Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet.
He managed all the technical needs with ease and we were very pleased with the result
20 August 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Nic,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Mo was very kind and helpful!
15 August 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Mia,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant helped upgrade and saved me £…
Nishant helped upgrade and saved me £ on my sim and hbb
13 August 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Stephen,
Thanks for the lovely review and fantastic support for Nishant.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Storm was extremely helpful and made…
Storm was extremely helpful and made the process of getting a new iPhone very easy!
Would highly recommend.
4 August 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you for your help craig
1 August 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Martha,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to enquire about an upgrade to…
Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!
31 July 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Lucas,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey Leonie,
Thanks for the lovely review and fantastic support for Storm.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo was very helpful in helping…
Mo was very helpful in helping switching broadband
11 July 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant helped me with my upgrade
9 July 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Charlene,
Thanks for the lovely review and fantastic support for Nishant.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’d like to give a huge shout-out to…
I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to finish. Sam was polite, pleasant, extremely friendly, and took the time to make sure I got the best options for my needs. It’s rare to come across someone so genuinely helpful and professional. Thank you, Sam, for making the whole experience so easy.
20 June 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Laura,
Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Guildford
Hey Sean,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wanted top leave a review for Ben at…
I wanted top leave a review for Ben at the Guildford store who assisted yesterday with my purchase of a new handset and contract. He explained everything thoroughly and answered my questions efficiently, in a polite and courteous manner with humour!
Thank you Ben for the great customer service and making it an enjoyable shopping experience.
17 June 2026
Unprompted review
Reply from Vodafone UK - Guildford
Hey Rainy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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