Vodafone UK - Greenock Reviews 

386
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TrustScore 5 out of 5

5.0

Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB

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Rated 5 out of 5 stars

Visited the Greenock store and honestly could not thank Jenna enough for her patience, knowledge, advice, the time she spent with me trying to get me the best deal possible. So good to get a helpful p... See more

Company replied

Rated 5 out of 5 stars

I couldn't understand why I couldn't text unless I had wifi or mobile data on. Jenna in the Greenock branch fixed it within 5 minutes and was brilliant. Thank you Jenna.

Company replied

Rated 5 out of 5 stars

Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff

Company replied

Rated 4 out of 5 stars

Jenny and mark, was really helpful being patient with technical issues really good service

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Greenock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

386 reviews

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5.0

All reviews

(386)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful

Assistant was most helpful. And explained everything.

26 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Christopher was great help with my mum

Christopher was great help with my mum, explaining everything well and patiently

26 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Kirsten,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was fantastic from Mark

26 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Corinne,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Text Issues

I couldn't understand why I couldn't text unless I had wifi or mobile data on. Jenna in the Greenock branch fixed it within 5 minutes and was brilliant. Thank you Jenna.

21 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

picked up my new phone today and Mark…

picked up my new phone today and Mark was fantastic sorting everything out with it all for me. Many thanks

19 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Evelyn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Savera was really helpful upgrading my…

Savera was really helpful upgrading my sim plan, great shop

18 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Mark,

Thanks for the lovely review and fantastic support for Savera.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff helped me with clearing virus in…

Staff helped me with clearing virus in my phone really appreciate that. Thanks savera

10 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi Robert. Thanks for the lovely review! We're so happy to hear that our staff were able to help you with your phone.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Mark was brilliant

Mark was brilliant. Got me a great new phone when I upgraded and sorted transferring everything over. Highly recommended

10 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

HI David. We're so pleased that everything was sorted for you when you upgraded with Mark. We really appreciate you sharing this positive feedback.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Staff is very nice and very helping

Staff is very nice and very helping. Young lady was very good

10 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Willie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experiance

Great experiance. Staff very helping

7 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi Marie. This is really lovely to hear, thanks for the review! We're so glad you had a great experience with our helpful staff. We appreciate your feedback.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

The best agent Vodafone have

Visited the Greenock store and honestly could not thank Jenna enough for her patience, knowledge, advice, the time she spent with me trying to get me the best deal possible. So good to get a helpful person in store, who understood exactly what I wanted, she deserves a massive thank you from me. Honestly if Carlsberg made Vodafone advisors it would be JENNA

7 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Thank you for your wonderful review! It's truly a pleasure to hear such kind comments about our team member and their excellent service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Went into the Greenock shop as my phone…

Went into the Greenock shop as my phone wasn't working and walked away with a better deal and phone sorted

3 September 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Linda,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was great helping me figure out my…

Mark was great helping me figure out my phone and how it works

27 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey K Docherty,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the Greenock shop today and…

Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff

27 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff at those store

Great staff at those store. Mark was a fantastic help setting up my new phone. Highly recommend

24 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey George,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff was really impressive

The staff was really impressive . Got exactly what i needed. The guy name mohsin served me and was very helpul. Value for money at vodafone as always.

18 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Abd ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store with an issue on my…

Went into store with an issue on my phone and Mark sorted me out a better deal on the numbers I have. Highly recommend

18 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Beryl

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We got served by Jenna and she was…

We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She was so friendly and helpful!!!

14 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Ali,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great service savers sorted my sim…

great service savers sorted my sim thanks

11 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from staff member Mark…

Great service from staff member Mark really pleased

11 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Rrbecca,

Thanks for the lovely review and the fantastic support you’ve shown for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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