Vodafone UK - Gillingham Reviews 

322
•
TrustScore 5 out of 5

4.9

Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB

•

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Rated 5 out of 5 stars

Becca and Dylan were so helpful. They really know what they’re talking about and were able to answer all of my questions. I have successfully been moved from one provider over to Vodafone, at ease.... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more

Company replied

Rated 5 out of 5 stars

We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more

Company replied

Rated 4 out of 5 stars

Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Gillingham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

322 reviews

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4.9

All reviews

(322)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Josh and Wayne were both very friendly…

Josh and Wayne were both very friendly and provided excellent service.

26 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Linda,

Thanks for the lovely review and fantastic support for Josh and Wayne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne helped us out today

Wayne helped us out today. Fantastic service and very helpful. Thank you

25 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Mark,

Thanks for the lovely review and fantastic support for Wayne.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne was amazing today and helpful he…

Wayne was amazing today and helpful he was friendly and polite

25 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becca was amazing

Becca was amazing. Great services

24 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Craig,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service

20 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Mark,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Buying a new phone

Josh was really helpful from the minute we walked into the store. He helped my wife upgrade her phone and got a good price for her with a trade in. Will come back.

20 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

connor was really helpful in sorting…

connor was really helpful in sorting out my new contract and new phone highly recommend

18 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Julia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becca and Dylan

Becca and Dylan were so helpful. They really know what they’re talking about and were able to answer all of my questions. I have successfully been moved from one provider over to Vodafone, at ease.

I am extremely satisfied with their service provided! Thank you thank you thank you!

14 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Megan,

Thanks for the lovely review and fantastic support for Becca and Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was very helpful explaining how…

Connor was very helpful explaining how we could upgrade early for my daughter

13 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Natalie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne was amazing today thankyou

Wayne was amazing today thankyou

12 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan was a great help very…

Dylan was a great help very professional and efficient

11 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Joshua,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was a great hospitality friendly

Adam was a great hospitality friendly
Very helpful thanks for Vodafone

6 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Pelin,

Thanks for the lovely review and fantastic support for Adam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in store by Wayne…

Great service in store by Wayne excellent

4 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Dylan

Was served by Dylan. Fantastic service and saved me loads of money. 10/10

1 September 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Jason,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becca was very helpful and…

Becca was very helpful and knowledgeable. She explained everything very well

29 August 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Karen,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne and anna were both fantastic…

Wayne and anna were both fantastic today. Great service form both.

27 August 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick service

Quick service, seen straight away. Knowledgeable staff. Easy to deal with.

27 August 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Holly,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne was very helpdul today thankyou.

Wayne was very helpdul today thankyou.

27 August 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Kim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wayne and Anna were both amazing today

Wayne and Anna were both amazing today. Really friendly service form both. Thank you.

27 August 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Charley,

Thanks for the lovely review and fantastic support for Wayne and Anna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anna was friendly and great service…

Anna was friendly and great service today. Wayne also helped explain the deal and how it all worked migrating over. Fantastic service.

27 August 2026
Unprompted review
Vodafone UK - Gillingham logo

Reply from Vodafone UK - Gillingham

Hey Denise

Thanks for the lovely review and fantastic support for Anna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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